The following instructions have been created to help you to get rid of "Simpatic.Otherchance" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

  • malware

Makes a redirect to malicious websites and hijacks the Internet Explorer startpage.
Removal Instructions:

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Quicklaunch symbols named "exp1orer.lnk" and pointing to "".
  • Quicklaunch symbols named "Plug&Play.lnk" and pointing to "".


Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$DESKTOP>\exp1orer.lnk".
  • The file at "<$DESKTOP>\Plug&Play.lnk".
  • The file at "<$PERSONAL>\exp1orer.lnk".
  • The file at "<$PERSONAL>\Plug&Play.lnk".
  • The file at "<$FAVORITES>\exp1orer.lnk".
  • The file at "<$FAVORITES>\Plug&Play.lnk".
  • The file at "<$STARTMENU>\exp1orer.lnk".
  • The file at "<$STARTMENU>\Plug&Play.lnk".
  • The file at "<$PROGRAMS>\exp1orer.lnk".
  • The file at "<$PROGRAMS>\Plug&Play.lnk".
Make sure you set your file manager to display hidden and system files. If Simpatic.Otherchance uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.


The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D or RunAlyzer.
  • Please check your bookmarks for links to "".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.