The following instructions have been created to help you to get rid of "SpyMarshal" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • malware

Description:
SpyMarshal claims to be an antispyware solution. If it is installed on the computer it detects some spyware even if the computer is a totally clean machine. In order to fix these problems, the user needs to purchase a licence.
Removal Instructions:

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Items named "SpyMarshal.lnk" and pointing to "<$PROGRAMFILES>\SpyMarshal\SpyMarshal.exe".
  • Items named "SpyMarshal.lnk" and pointing to "<$PROGRAMFILES>\SpyMarshal\SpyMarshal.exe".
  • Items named "Uninstall.lnk" and pointing to "<$PROGRAMFILES>\SpyMarshal\Uninstall.exe".
  • Items named "Spy Marshal.lnk" and pointing to "<$PROGRAMFILES>\Spy Marshal\Spy Marshal.exe".
  • Items named "Spy Marshal.lnk" and pointing to "<$PROGRAMFILES>\Spy Marshal\Spy Marshal.exe".
  • Items named "Uninstall.lnk" and pointing to "<$PROGRAMFILES>\Spy Marshal\Uninstall.exe".
  • Items named "Spy-Marshal.lnk" and pointing to "<$PROGRAMFILES>\Spy-Marshal\Spy-Marshal.exe".
  • Items named "Spy-Marshal.lnk" and pointing to "<$PROGRAMFILES>\Spy-Marshal\Spy-Marshal.exe".
  • Items named "Uninstall.lnk" and pointing to "<$PROGRAMFILES>\Spy-Marshal\Uninstall.exe".

Autorun:

Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products that have a key or property named "SpyMarshal".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal.exe".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal.exe".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal.lic".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal0.dll".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal0.sm".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal1.dll".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal1.sm".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal2.dll".
  • The file at "c:\Program Files\SpyMarshal\SpyMarshal3.dll".
  • The file at "c:\Program Files\SpyMarshal\Uninstall.exe".
  • The file at "<$DESKTOP>\SpyMarshal.lnk".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal.exe".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal.exe".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal.lic".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal0.dll".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal0.sm".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal1.dll".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal1.sm".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal2.dll".
  • The file at "c:\Program Files\Spy Marshal\Spy Marshal3.dll".
  • The file at "c:\Program Files\Spy Marshal\Uninstall.exe".
  • The file at "<$DESKTOP>\Spy Marshal.lnk".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal.exe".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal.exe".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal.lic".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal0.dll".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal0.sm".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal1.dll".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal1.sm".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal2.dll".
  • The file at "c:\Program Files\Spy-Marshal\Spy-Marshal3.dll".
  • The file at "c:\Program Files\Spy-Marshal\Uninstall.exe".
  • The file at "<$DESKTOP>\Spy-Marshal.lnk".
Make sure you set your file manager to display hidden and system files. If SpyMarshal uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "c:\Program Files\SpyMarshal".
  • The directory at "c:\Program Files\Spy Marshal".
  • The directory at "c:\Program Files\Spy-Marshal".
  • The directory at "<$PROGRAMS>\SpyMarshal".
  • The directory at "<$PROGRAMS>\Spy Marshal".
  • The directory at "<$PROGRAMS>\Spy-Marshal".
Make sure you set your file manager to display hidden and system files. If SpyMarshal uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry key "SpyMarshal" at "HKEY_CURRENT_USER\Software\".
If SpyMarshal uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.