The following instructions have been created to help you to get rid of "ErrorGuard" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • trojan

Description:
This product is advertised by the LOP-Hijacker and a relation between these two companies makes this product suspicious.
The advertising is made to make the user believe that his PC is in imminent danger and needs this software.
It installs on "check for errors" on website, which is not excatly what a user might expect from "check for errors" --> misleading the user again.

The checking for results is exaggerated and also shows items like Hijackthis.exe as a "High risk" Uninstall file, which is not the case.
HijackThis is a reliable tool for analysis and removal.
Almost all other found items are marked as "critical", while these items appear to be mostly usage tracks or standard Windows registry keys.

Removal of the found items is only possible after the user registers and pays about 30$
Considering the found items this is definitely a deception aimed at getting money for no service.

ErrorGuard also connects to the internet without asking to apparently download a picture which is not documented in any way by ErrorGuard. It tries to connect to casalemedia.com.
The ErrorGuard domain is registered via Domains by Proxy, which is definitely not a way for a proper company to register its domain.
Supposed Functionality:
supposed to find and remove system errors
Privacy Statement:


Error-Guard Inc. Privacy Policy

This Privacy Policy discloses the information gathering and dissemination practices of Error-Guard, Inc. in connection with ErrorGuard.com and all other web services and sites owned and operated by Error-Guard, Inc.

Collection of Personal Information from Service Visitors Error-Guard, Inc. may collect and/or track (1) the home server domain names, email addresses, type of client computer, files downloaded, search engine used, operating system, and type of web browser of visitors to Error-Guard, Inc.'s web service, (2) the email addresses of visitors that communicate with Error-Guard, Inc. via email, (3) information knowingly provided by the visitor in online forms, registration forms, surveys, email, contest entries, and other online avenues (including demographic and personal profile data), and (4) aggregate and user-specific information on which pages visitors access.

Error-Guard, Inc. may place Internet "cookies" on visitors' hard drives. Internet cookies save data about individual visitors, such as the organization's name, password, user-name, screen preferences, and the pages of a service viewed by the visitor. When the visitor revisits Error-Guard, Inc.'s web service, Error-Guard, Inc. may recognize the visitor by the Internet cookie and customize the visitor's experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their web client software, if available.

Use of Personal Data Collected
Personal data collected by Error-Guard, Inc. may be used by Error-Guard, Inc. for many reasons, for example, for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users' behavior, for product development, for content improvement, or to customize the content and layout of Error-Guard, Inc.'s service. Aggregate data on visitors' home servers may be used for internal purposes but will not be provided to third parties such as marketing firms. Individually identifying information, such as names, postal and email addresses, phone numbers, and other personal information which visitors voluntarily provide to Error-Guard, Inc. may be added to Error-Guard, Inc.'s databases and used for future calls and mailings regarding service updates, new products and services, and upcoming events.

Security Measures
Error-Guard, Inc. has implemented numerous security features to prevent the unauthorized release of or access to personal information. For example, all Error-Guard, Inc. employees are required to certify their understanding that personal information is considered confidential, that it is important to safeguard personal information, and that Error-Guard, Inc. will take appropriate action against any employee who fails to acknowledge these facts or adhere to the requisite standards of conduct. Please be advised, however, that the confidentiality of any communication or material transmitted to/from Error-Guard, Inc. via this service or email cannot be guaranteed. Accordingly, Error-Guard, Inc. is not responsible for the security of information transmitted via the Internet.

Error-Guard, Inc.'s Right to Contact Users
Error-Guard, Inc. reserves the right to contact service visitors regarding sales and other informational requests made through its web service.

Error-Guard, Inc.'s Right to Change Privacy Policy
Error-Guard, Inc. reserves the right to change this Privacy Policy at any time without notice. Any change to this Privacy Policy shall be effective as to any visitor that has accepted the ErrorGuard.com Service Terms and Conditions before the change was made.
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Shortcuts named "ErrorGuard.lnk" and pointing to "<$PROGRAMFILES>\ErrorGuard\ErrorGuard.exe".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
  • Entries named "ErrorGuard".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products that have a key or property named "Error Guard".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "c:\Program Files\ErrorGuard\setupactive.exe".
  • The file at "<$PROGRAMFILES>\ErrorGuard\ErrorGuard.exe".
  • The file at "<$WINDIR>\Downloaded Program Files\Install.dll".
  • The file at "<$WINDIR>\Downloaded Program Files\Install.inf".
Make sure you set your file manager to display hidden and system files. If ErrorGuard uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$PROGRAMS>\ErrorGuard".
  • The directory at "c:\Program Files\ErrorGuard".
  • The directory at "<$PROGRAMFILES>\ErrorGuard".
Make sure you set your file manager to display hidden and system files. If ErrorGuard uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry key "{205FF73B-CA67-11D5-99DD-444553540006}" at "HKEY_CLASSES_ROOT\CLSID\".
  • Delete the registry key "{205FF73A-CA67-11D5-99DD-444553540006}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{205FF72E-CA67-11D5-99DD-444553540006}" at "HKEY_CLASSES_ROOT\TypeLib\".
  • Delete the registry key "ErrorGuard" at "HKEY_CURRENT_USER\Software\".
  • Delete the registry key "{205FF73B-CA67-11D5-99DD-444553540006}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\".
  • Delete the registry key "ErrorGuard.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\".
  • References to the file "<$WINDIR>Downloaded Program Files/Install.dll" at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\.
If ErrorGuard uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.