The following instructions have been created to help you to get rid of "TM.ZServ" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

  • trojan

This trojan horse installs as a browser helper object (BHO). It runs in background without user notice and can enable hidden remote access.
Supposed Functionality:
supposed to be some kind of usefull toolbar
Removal Instructions:


Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.


You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry key "{A93B84C6-5278-473A-8027-F6304A291A7A}" at "HKEY_CLASSES_ROOT\Interface\".
  • Delete the registry key "{F0F4C299-735E-4EAC-B2F9-F97324D5CC1D}" at "HKEY_CLASSES_ROOT\TypeLib\".
  • A key in HKEY_CLASSES_ROOT\ named "ZServDll.ZServDllObj", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "ZServDll.ZServDllObj.1", plus associated values.
If TM.ZServ uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.