The following instructions have been created to help you to get rid of "Infotel Servizi s.r.l." manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Shortcuts that include "060A004.exe" in the target they point to.

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Items that include "060A004.exe" in the target they point to.

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Quicklaunch symbols include "060A004.exe" in the target they point to.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • A file with an unknown location named "060A004.exe".
  • The file at "<$WINDIR>\Temp\060A004.bin".
Make sure you set your file manager to display hidden and system files. If Infotel Servizi s.r.l. uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.