The following instructions have been created to help you to get rid of "BonziBuddy" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • spywaresuspicion

Description:
User reports on http://accs-net.com/smallfish/bonzi.htm tell about lots of unnecessary connections, even after uninstall. The missing privacy policy for the product is another point to avoid this program.
Supposed Functionality:
Desktop avatar
Privacy Statement:
The privacy policy link links to pages that doesn't contain any information about privacy. The link above I found on another website concering BonziBuddy. But it doesn't say anything the software.
Links (be careful!):
Website: http://www.bonzibuddy.com/
Product: http://www.bonzi.com/bonzibuddy/bonzibuddyfreehom.asp
Privacy: http://www.bonzi.com/privacypolicy.htmentprivacyindex.asp
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Shortcuts that include "BonziBDY.exe" in the target they point to.
  • Shortcuts that include "BBGoldMember.exe" in the target they point to.
  • Shortcuts that include "bbsmartstubfal.exe" in the target they point to.

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Groups named "BonziBUDDY".

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
  • Entries named "BonziBUDDY".
  • Entries named or pointing to "BonziBUDDY.lnk".
  • Entries named or pointing to "Free BonziBUDDY.lnk".
  • Entries named or pointing to "Free BonziBUDDY.url".
  • Entries named or pointing to "Finish Installing....lnk".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products with a key that includes "BonziBUDDY" in its name or properties.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$SYSDIR>\BonziTapFilters.dll".
  • A file with an unknown location named "bbsetuphom.exe".
Make sure you set your file manager to display hidden and system files. If BonziBuddy uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$PROGRAMFILES>\BonziBuddy".
  • The directory at "<$PROGRAMFILES>\BonziBuddy Web Compass".
  • The directory at "C:\Program files\BonziBUDDY\".
  • The directory at "<$PROGRAMFILES>\BONZI.COM WEB COMPASS".
Make sure you set your file manager to display hidden and system files. If BonziBuddy uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry value "{71B8AB7E-CB3F-4471-878E-8E1DFDF49B8B}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\".
  • Delete the registry key ".BBMA" at "HKEY_CLASSES_ROOT\".
  • Delete the registry key ".BonziMAIL_Message" at "HKEY_CLASSES_ROOT\".
  • Delete the registry key "application/bonzi-mail-message" at "HKEY_CLASSES_ROOT\MIME\Database\Content Type\".
  • Delete the registry key "Bonzi Software" at "HKEY_CURRENT_USER\Software\".
  • Delete the registry key "BONZIBUDDY" at "HKEY_CURRENT_USER\Software\VB and VBA Program Settings\".
  • References to the file "BBuddyMini.exe" at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\.
  • A key with a likely random name in HKEY_CLASSES_ROOT\Interfaces\ that has "clsBonziContent" as its default value data.
  • A key with a likely random name in HKEY_CLASSES_ROOT\Interfaces\ that has "clsBonziCTBHelper" as its default value data.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBDY.Document", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.CCalendarVBPeriod", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.CCalendarVBPeriods", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.clsAddressBook", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.clsBBPlayer", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.clsClickTheButton", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.clsDownloadManager", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.clsStoryReader", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.CPeriod", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziBUDDY.CPeriods", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziCTBHelper.clsBonziCTBHelper", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziMAIL_Messagefile", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsBonziContent", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandDownloadFile", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandHTTPPost", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandMsgBox", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandMsgBoxOnNo", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandMsgBoxOnYes", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandOpenWeb", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandPlay", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandRaiseEvent", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandSetIEHomePage", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsCommandSpeak", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsContent", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsFiltration", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "BonziTapFilters.clsTapEvent", plus associated values.
  • A key in HKEY_CLASSES_ROOT\ named "WebCompass.BonziBuddyWCBHO", plus associated values.
  • Delete the registry key "{A28C2A31-3AB0-4118-922F-F6B3184F5495}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\".
  • Delete the registry key "{BD11A280-2E73-11CF-B6CF-00AA00A74DAF}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution Units\".
If BonziBuddy uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D or RunAlyzer.
  • Please check your bookmarks for links to "www.bonzi.com".
  • Look for Internet Explorer extensions named "BONZI.COM Web Compass".
  • Look for ActiveX software installed from "images.bonzi.com".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.