The following instructions have been created to help you to get rid of "SpyArsenal.Print Monitor Pro" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site.

Threat Details:

Categories:
  • spyware

Description:
This program secretly records all documents that were queued for printing. It is capable of making itself invisible to evade detection.
Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
  • Entries named "PMPro32" and pointing to "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\pmpro32.exe".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products that have a key or property named "SpyArsenal-Print-Monitor-Pro".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$PROGRAMS>\SpyArsenal Print Monitor Pro\SpyArsenal Print Monitor Pro.lnk".
  • The file at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\license.txt".
  • The file at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\pmpro32.cfg".
  • The file at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\PMPro32.dll".
  • The file at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\pmpro32.exe".
  • The file at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\RVPMPro32.exe".
Make sure you set your file manager to display hidden and system files. If SpyArsenal.Print Monitor Pro uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$PROGRAMS>\SpyArsenal Print Monitor Pro".
  • The directory at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro".
  • The directory at "<$PROGRAMFILES>\SpyArsenal Print Monitor Pro\Documents".
Make sure you set your file manager to display hidden and system files. If SpyArsenal.Print Monitor Pro uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.