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Thread: Antivirus Pro 2009? Virtumond?

  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    8

    Default Antivirus Pro 2009? Virtumond?

    Hello

    I don't know what I have but it's bad. The Mrs brought me the shared laptop and said she thought we needed to update our virus scanner because of the Antivirus Pro 2009 pop ups. Well it was too late, something infected us big time. I've tried to remove it and at least one program reported Virtumonde or something like that. Anyway I've given up trying to fix it on my own and am now requesting help.

    Here is my HJT Log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 18:38:43, on 12/4/2008
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\QuickTime\qttask.exe
    D:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\WINDOWS\DevDetect.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\VM_STI.EXE
    C:\Program Files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe
    C:\WINDOWS\System32\bmwebcfg.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\ctfmon.exe
    D:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    C:\Program Files\Free Download Manager\fdm.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microsoft Location Finder\LocationFinder.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    D:\Program Files\RealPopup\RealPopup.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R3 - Default URLSearchHook is missing
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\FRED\Application Data\Mozilla\Profiles\default\btr0mtdp.slt\prefs.js)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
    O2 - BHO: (no name) - {E26B9EC0-9BF7-4794-8279-84D91C3CBB94} - C:\WINDOWS\System32\rqRLcCrs.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [VMConsole.exe] C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe /windowmin
    O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [Device Detector] DevDetect.exe -autorun
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE USB PC Camera 301P
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [] "C:\WINDOWS\System32\Rename.exe" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [] "C:\WINDOWS\System32\Rename.exe" (User 'Default user')
    O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Kensington Personal Firewall.lnk = C:\Program Files\Kensington\Personal Firewall\Launcher.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: RealPopup.lnk = D:\Program Files\RealPopup\RealPopup.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Image Converter 2 ??? - D:\Program Files\Sony\Image Converter 2\menu.htm
    O8 - Extra context menu item: Transfer with Image Converter 2 - C:\Program Files\Sony\Image Converter 2\menu.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: PokerTime Poker - {7220F1C9-B7E0-47a6-A0BD-D5B3940BCC79} - C:\Program Files\PokerTimeMPP\MPPoker.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...ect/PCInfo.CAB
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
    O20 - AppInit_DLLs: ijlzlh.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\System32\bmwebcfg.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
    O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: Sprint PCS v3 Utility Service - Sprint Spectrum, L.L.C - D:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe
    O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe
    O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe

    --
    End of file - 14898 bytes

    Thanks in advance!

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello mrfred7510

    Welcome to Safer Networking.

    Please read Before You Post
    That said, All advice given by anyone volunteering here, is taken at own risk.
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your personal data before starting any clean up procedure.





    Do this first...Important

    Disable the TeaTimer, leave it disabled until we're done or it will prevent fixes from taking

    • Run Spybot-S&D in Advanced Mode.
    • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    • On the left hand side, Click on Tools
    • Then click on the Resident Icon in the List
    • Uncheck "Resident TeaTimer" and OK any prompts.
    • Restart your computer.<--You need to do this for it to take effect
    Please do not proceed with the rest of the fix until the TeaTimer is disabled





    Please download Malwarebytes' Anti-Malware from Here or Here

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and Paste the entire report in your next reply along with a New Hijackthis log.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
    Dec 2008
    Posts
    8

    Default

    Thanks so much Ken, I really appreciate the help on this one!

    Currently Malwarebytes reports nothing so I've also included the original log from the first time I ran it before I came across this site.

    Current Log
    Malwarebytes' Anti-Malware 1.31
    Database version: 1466
    Windows 5.1.2600 Service Pack 1

    12/6/2008 8:30:57 AM
    mbam-log-2008-12-06 (08-30-56).txt

    Scan type: Quick Scan
    Objects scanned: 67799
    Time elapsed: 9 minute(s), 31 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Original Log
    Malwarebytes' Anti-Malware 1.30
    Database version: 1306
    Windows 5.1.2600 Service Pack 1

    12/3/2008 5:12:04 PM
    mbam-log-2008-12-03 (17-12-04).txt

    Scan type: Quick Scan
    Objects scanned: 63786
    Time elapsed: 9 minute(s), 6 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 1
    Registry Keys Infected: 10
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 12

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    C:\WINDOWS\system32\ijlzlh.dll (Trojan.Vundo.H) -> Delete on reboot.

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{989ad90a-2710-4c6c-b24a-0d101d044992} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{989ad90a-2710-4c6c-b24a-0d101d044992} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a63e645f-13bd-45ed-b15f-6e8c1bd57279} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\yaywwwog (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a63e645f-13bd-45ed-b15f-6e8c1bd57279} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\system32\ijlzlh.dll (Trojan.Vundo.H) -> Delete on reboot.
    C:\WINDOWS\System32\yaywwWOG.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\gbjrjpmq.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\qmpjrjbg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\xmujyjic.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\cijyjumx.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\crvisnid.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Liz\Local Settings\Temporary Internet Files\Content.IE5\4PANO1IF\index[2] (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Liz\Local Settings\Temporary Internet Files\Content.IE5\KRW783AR\zc113432[1] (Trojan.Vundo.H) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\TDSSlxwp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Liz\Local Settings\Temp\TDSSb5a4.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Liz\Local Settings\Temp\TDSSbd45.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.


    And the current HJT log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 08:35:22, on 12/6/2008
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\System32\bmwebcfg.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
    C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe
    C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\Program Files\QuickTime\qttask.exe
    D:\Program Files\iTunes\iTunesHelper.exe
    D:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\WINDOWS\DevDetect.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\VM_STI.EXE
    C:\Program Files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Free Download Manager\fdm.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microsoft Location Finder\LocationFinder.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    D:\Program Files\RealPopup\RealPopup.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R3 - Default URLSearchHook is missing
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\FRED\Application Data\Mozilla\Profiles\default\btr0mtdp.slt\prefs.js)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
    O2 - BHO: (no name) - {E26B9EC0-9BF7-4794-8279-84D91C3CBB94} - C:\WINDOWS\System32\rqRLcCrs.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [VMConsole.exe] C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe /windowmin
    O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [Device Detector] DevDetect.exe -autorun
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE USB PC Camera 301P
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
    O4 - HKUS\S-1-5-18\..\RunOnce: [] "C:\WINDOWS\System32\Rename.exe" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [] "C:\WINDOWS\System32\Rename.exe" (User 'Default user')
    O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Kensington Personal Firewall.lnk = C:\Program Files\Kensington\Personal Firewall\Launcher.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: RealPopup.lnk = D:\Program Files\RealPopup\RealPopup.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Image Converter 2 ??? - D:\Program Files\Sony\Image Converter 2\menu.htm
    O8 - Extra context menu item: Transfer with Image Converter 2 - C:\Program Files\Sony\Image Converter 2\menu.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: PokerTime Poker - {7220F1C9-B7E0-47a6-A0BD-D5B3940BCC79} - C:\Program Files\PokerTimeMPP\MPPoker.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...ect/PCInfo.CAB
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
    O20 - AppInit_DLLs: ijlzlh.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\System32\bmwebcfg.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
    O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: Sprint PCS v3 Utility Service - Sprint Spectrum, L.L.C - D:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe
    O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe
    O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe

    --
    End of file - 14751 bytes

    If this helps, the current symptom when opening IE is the home page never loads and the progress bar on the bottom has green bars all the way across. If I look at the Applications in the Task Manager I see that two instances of IE opened. Ending the task does nothing.

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hi,

    You still have some traces of malware on your log. Let me point this out first, you have TWO ANTI VIRUS PROGRAMS INSTALLED, big no no, they will put some serious drain on your system resources . You have Symantec and Avast4, you need to uninstall one of them. Its recommeded by Microsoft to have just one good program, keep it updated and run a scan about once a week.


    Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {E26B9EC0-9BF7-4794-8279-84D91C3CBB94} - C:\WINDOWS\System32\rqRLcCrs.dll (file missing)

    O4 - HKUS\S-1-5-18\..\RunOnce: [] "C:\WINDOWS\System32\Rename.exe" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [] "C:\WINDOWS\System32\Rename.exe" (User 'Default user')

    O20 - AppInit_DLLs: ijlzlh.dll



    This will clean out and unclog your system

    Please download ATF Cleaner by Atribune to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
    Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





    Download ComboFix from one of these locations:

    Link 1
    Link 2
    Link 3

    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Junior Member
    Join Date
    Dec 2008
    Posts
    8

    Default

    Thanks again for your continued support.

    I'll remove Norton after we finish getting the system back to proper order. I'd rather not complicate matters by uninstalling in this condition unless you advise me that it would be better to do it now.

    ComboFix 08-12-06.03 - Fred 2008-12-06 14:45:06.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.1.1252.1.1033.18.138 [GMT -6:00]
    Running from: c:\documents and settings\Fred\Desktop\ComboFix.exe
    * Created a new restore point
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\setup.exe
    c:\windows\system32\Ati2evxx.dll
    c:\windows\system32\cwolgqie.dll
    c:\windows\system32\gpdelk.dll
    c:\windows\system32\lotjsb.dll
    c:\windows\system32\TDSSosvd.dat
    c:\windows\system32\wlethkra.dll
    c:\windows\wiaserviv.log

    .
    ((((((((((((((((((((((((( Files Created from 2008-11-06 to 2008-12-06 )))))))))))))))))))))))))))))))
    .

    2008-12-04 18:37 . 2008-12-04 18:37 <DIR> d-------- c:\program files\Trend Micro
    2008-12-03 21:14 . 2008-12-03 21:17 4,208 --a------ c:\windows\system32\tmp.reg
    2008-12-03 18:33 . 2008-12-03 18:33 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
    2008-12-03 16:53 . 2008-12-06 08:16 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
    2008-12-03 16:53 . 2008-12-03 16:53 <DIR> d-------- c:\documents and settings\Fred\Application Data\Malwarebytes
    2008-12-03 16:53 . 2008-12-03 16:53 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
    2008-12-03 16:53 . 2008-12-03 19:52 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
    2008-12-03 16:53 . 2008-12-03 19:52 15,504 --a------ c:\windows\system32\drivers\mbam.sys
    2008-12-03 16:51 . 2008-12-04 18:37 <DIR> d-------- C:\test
    2008-11-17 16:35 . 2008-11-17 16:35 <DIR> d-------- c:\documents and settings\Christopher\Application Data\Uniblue
    2008-11-17 15:26 . 2008-11-17 15:26 <DIR> d-------- c:\documents and settings\Liz\Application Data\Uniblue
    2008-11-17 15:25 . 2008-11-17 15:25 <DIR> d-------- c:\program files\Uniblue
    2008-11-17 15:24 . 2008-11-17 15:25 <DIR> d--h-c--- c:\documents and settings\All Users\Application Data\{B46E1EF5-0B37-4DB4-A4E2-9F2B41036185}
    2008-11-15 16:00 . 2008-11-17 15:36 <DIR> d-------- c:\documents and settings\Liz\UserData
    2008-11-15 13:19 . 2008-11-15 13:19 <DIR> d-------- c:\documents and settings\Christopher\Application Data\ACD Systems
    2008-11-10 20:44 . 2008-11-10 20:44 <DIR> d-------- c:\documents and settings\Christopher\Application Data\COWON
    2008-11-10 19:17 . 2008-11-10 19:17 <DIR> d-------- c:\documents and settings\Liz\Application Data\Bytemobile

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-12-06 20:48 --------- d-----w c:\documents and settings\Fred\Application Data\Free Download Manager
    2008-12-04 02:35 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2008-12-04 02:31 --------- d-----w c:\program files\Spybot - Search & Destroy
    2008-11-15 15:25 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
    2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
    2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
    2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
    2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
    2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
    2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
    2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
    2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
    2007-07-16 13:46 20 ---h--w c:\documents and settings\All Users\Application Data\PKP_DLea.DAT
    2004-09-19 18:33 34,520 ----a-w c:\documents and settings\Amanda\Application Data\GDIPFONTCACHEV1.DAT
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2002-08-20 1511453]
    "ctfmon.exe"="c:\windows\System32\ctfmon.exe" [2003-03-31 13312]
    "Free Download Manager"="c:\program files\Free Download Manager\fdm.exe" [2006-08-23 2068527]
    "Yahoo! Pager"="c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" [2006-10-24 4662776]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-23 68856]
    "Microsoft Location Finder"="c:\program files\Microsoft Location Finder\LocationFinder.exe" [2005-08-24 101080]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "VMConsole.exe"="c:\program files\sony\vaio media integrated server\Platform\VMConsole.exe" [2004-02-25 536576]
    "VAIO Update 2"="c:\program files\Sony\VAIO Update 2\VAIOUpdt.exe" [2004-01-17 135168]
    "VAIO Recovery"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-19 28672]
    "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-09-11 180269]
    "SonyPowerCfg"="c:\program files\Sony\VAIO Power Management\SPMgr.exe" [2003-12-12 167936]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-08-17 77824]
    "NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
    "iTunesHelper"="d:\program files\iTunes\iTunesHelper.exe" [2004-06-04 286720]
    "HKSERV.EXE"="c:\program files\Sony\HotKey Utility\HKserv.exe" [2004-02-13 98304]
    "ezShieldProtector for Px"="c:\windows\System32\ezSP_Px.exe" [2002-08-20 40960]
    "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 115816]
    "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-04-27 335872]
    "Apoint"="c:\program files\Apoint\Apoint.exe" [2003-11-07 114688]
    "BigDogPath"="c:\windows\VM_STI.EXE" [2004-02-24 49152]
    "IPInSightMonitor 01"="c:\program files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe" [2003-06-11 122880]
    "osCheck"="c:\program files\Norton AntiVirus\osCheck.exe" [2006-09-05 26248]
    "avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-11-26 81000]
    "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
    "Device Detector"="DevDetect.exe" [2004-09-01 c:\windows\DevDetect.exe]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]
    Adobe Reader Speed Launch.lnk - d:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
    Kensington Personal Firewall.lnk - c:\program files\Kensington\Personal Firewall\Launcher.exe [2006-09-09 49152]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
    NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2005-06-13 118784]
    RealPopup.lnk - d:\program files\RealPopup\RealPopup.exe [2004-03-21 221184]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
    "NoViewOnDrive"= 0 (0x0)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "d:\program files\Qualcomm\Eudora\EuShlExt.dll" [2005-06-07 86016]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "VIDC.dvsd"= c:\progra~1\COMMON~1\SONYSH~1\VideoLib\sonydv.dll
    "vidc.DIV3"= DivXc32.dll
    "vidc.DIV4"= DivXc32f.dll
    "msacm.divxa32"= DivXa32.acm
    "msacm.dvacm"= c:\progra~1\COMMON~1\ULEADS~1\Vio\Dvacm.acm
    "msacm.ulmp3acm"= c:\progra~1\COMMON~1\ULEADS~1\MPEG\ulmp3acm.acm
    "msacm.mpegacm"= c:\progra~1\COMMON~1\ULEADS~1\MPEG\mpegacm.acm

    R1 aswSP;avast! Self Protection;c:\windows\System32\drivers\aswSP.sys [2008-06-14 111184]
    R1 pwipf2;pwipf2;c:\windows\System32\drivers\pwipf2.sys [2006-09-09 32768]
    R2 NProtectService;Norton Unerase Protection;c:\progra~1\NORTON~2\NORTON~1\NPROTECT.EXE [2004-08-30 95328]
    R2 VAIO Entertainment File Import Service;VAIO Entertainment File Import Service;c:\program files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe [2004-05-19 86098]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-01-14 112688]
    S3 VAIO Entertainment UPnP Client Adapter;VAIO Entertainment UPnP Client Adapter;c:\program files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe -RunBySCM []

    *Newly Created Service* - ALG
    *Newly Created Service* - IPNAT
    .
    Contents of the 'Scheduled Tasks' folder

    2007-02-10 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Fred.job
    - c:\progra~1\NORTON~3\Navw32.exe [2006-09-06 23:38]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.sony.com/vaiopeople
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    mDefault_Search_URL = hxxp://www.google.com/ie
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    IE: Download all with Free Download Manager - file://c:\program files\Free Download Manager\dlall.htm
    IE: Download selected with Free Download Manager - file://c:\program files\Free Download Manager\dlselected.htm
    IE: Download with Free Download Manager - file://c:\program files\Free Download Manager\dllink.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
    IE: Image Converter 2 ??? - d:\program files\Sony\Image Converter 2\menu.htm
    IE: Transfer with Image Converter 2 - c:\program files\Sony\Image Converter 2\menu.htm
    IE: {7220F1C9-B7E0-47a6-A0BD-D5B3940BCC79} - c:\program files\PokerTimeMPP\MPPoker.exe
    IE: {7220F1C9-B7E0-47a6-A0BD-D5B3940BCC79} - c:\program files\PokerTimeMPP\MPPoker.exe -
    LSP: bmnet.dll

    c:\windows\System32\msvbvm60.dll - c:\windows\System32\OLEAUT32.DLL
    c:\windows\System32\OLEPRO32.DLL
    c:\windows\System32\ASYCFILT.DLL
    c:\windows\System32\STDOLE2.TLB
    c:\windows\System32\COMCAT.DLL
    c:\windows\Downloaded Program Files\PCInfo.dll
    O16 -: {A305FBA3-4A87-483D-A53B-138F9F635357}
    hxxp://ciscdb.sel.sony.com/support/pops/mdldetect/PCInfo.CAB
    c:\windows\Downloaded Program Files\PCInfo.INF
    FireFox -: Profile - c:\documents and settings\Fred\Application Data\Mozilla\Firefox\Profiles\0sw2pk1n.default\
    FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.sony.com/vaiopeople
    .

    **************************************************************************

    catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-12-06 14:51:17
    Windows 5.1.2600 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(664)
    c:\windows\System32\ODBC32.dll

    - - - - - - - > 'lsass.exe'(720)
    c:\windows\system32\bmnet.dll
    c:\windows\System32\dssenh.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\system32\ati2evxx.exe
    c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
    c:\program files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    c:\program files\Alwil Software\Avast4\aswUpdSv.exe
    c:\program files\Alwil Software\Avast4\ashServ.exe
    c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    c:\windows\system32\bmwebcfg.exe
    c:\progra~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.exe
    d:\program files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    c:\windows\system32\wdfmgr.exe
    c:\program files\Sony\HotKey Utility\HKWnd.exe
    c:\program files\Apoint\ApntEx.exe
    c:\program files\Alwil Software\Avast4\ashMaiSv.exe
    c:\program files\iPod\bin\iPodService.exe
    c:\progra~1\Yahoo!\MESSEN~1\Ymsgr_tray.exe
    c:\program files\Alwil Software\Avast4\ashWebSv.exe
    c:\program files\Symantec\LiveUpdate\AUPDATE.EXE
    c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
    .
    **************************************************************************
    .
    Completion time: 2008-12-06 15:03:25 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-12-06 21:03:11

    Pre-Run: 1,810,796,544 bytes free
    Post-Run: 1,739,825,152 bytes free

    winxpsp1_en_hom_bf.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

    202

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 15:08:59, on 12/6/2008
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\System32\bmwebcfg.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
    C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe
    C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
    D:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    D:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\WINDOWS\DevDetect.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\VM_STI.EXE
    C:\Program Files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Free Download Manager\fdm.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microsoft Location Finder\LocationFinder.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    D:\Program Files\RealPopup\RealPopup.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\FRED\Application Data\Mozilla\Profiles\default\btr0mtdp.slt\prefs.js)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [VMConsole.exe] C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe /windowmin
    O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [Device Detector] DevDetect.exe -autorun
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE USB PC Camera 301P
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SprintESol\IPMon32.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
    O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Kensington Personal Firewall.lnk = C:\Program Files\Kensington\Personal Firewall\Launcher.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: RealPopup.lnk = D:\Program Files\RealPopup\RealPopup.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Image Converter 2 ??? - D:\Program Files\Sony\Image Converter 2\menu.htm
    O8 - Extra context menu item: Transfer with Image Converter 2 - C:\Program Files\Sony\Image Converter 2\menu.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: PokerTime Poker - {7220F1C9-B7E0-47a6-A0BD-D5B3940BCC79} - C:\Program Files\PokerTimeMPP\MPPoker.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...ect/PCInfo.CAB
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\System32\bmwebcfg.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
    O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: Sprint PCS v3 Utility Service - Sprint Spectrum, L.L.C - D:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe
    O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe
    O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe

    --
    End of file - 14470 bytes

  6. #6
    Emeritus-Security Expert
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    Default

    You can uninstall one of the AVs at your discretion, just wanted to give you a heads up on that as two are overkill and will really suck up the system resources .

    If you set this than leave it be otherwise fix it with HJT
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present



    Your Windows Operating System is badly out of date leaving you vulnerable to attacks, you need to open Internet Explorer and go to Tools> Windows Update and download and install all critical updates including SP3 ( Service Pack 3)


    Everything else looks fine How is your system behaving now???
    Last edited by ken545; 2008-12-07 at 02:14.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  7. #7
    Junior Member
    Join Date
    Dec 2008
    Posts
    8

    Default

    I don't think I set this
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    What does it do?

    Once stable I'll remove Norton and update Windows.

    Currently I still can not open IE. When I click on IE I get a browser that tries to go to the home page but never fully loads. Looking at the task manager I have 2 instances of IE open even though I only opened one. You can't end the task either. If I go to the process it takes me to explorer.exe not iexplorer.exe.

  8. #8
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    Default

    That entry locks your Control Panel, go to Start> Control Panel and if you can't get in then fix that entry with HJT.


    IE not opening should be fixed, doing a windows update and installing IE7 should fix that. I am going to link you to some windows support sites that deal with that as we just do malware removal on this forum.


    Windows Tech Support Forums




    ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

    Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

    Hijackthis <---Your call, hopefully you won't need it again, if you do you can redownload it

    Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.




    • When shown the disclaimer, Select "2"


    The above procedure will:
    • Delete the following:
      • ComboFix and its associated files and folders.
      • VundoFix backups, if present
      • The C:\Deckard folder, if present
      • The C:_OtMoveIt folder, if present
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Reset System Restore.






    Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.
    Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
    • Spybot Search and Destroy 1.6
      Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
    • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
    • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
    • IE-Spyad
      IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.



    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  9. #9
    Junior Member
    Join Date
    Dec 2008
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    Default

    Thanks so much Ken, I really appreciate the help.

    I'll get on this later today and hopefully be all fixed up.

    Hopefully I've not transferred the little bugger to this machine as well dealing with the memory stick and transferring logs etc.

    I'll stop back in one final time to let you know everything is ok once I've removed the files, the extra AV stuff and done the updates.

    Have a great Holiday season!

  10. #10
    Emeritus-Security Expert
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    Default

    Your very welcome

    Take care,
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
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    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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