Results 1 to 5 of 5

Thread: Help please

  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    6

    Default Help please

    okay i have a spyware / virus im not quite sure on my computer which claims i have an infection called Win32.Netsky.Q, however i have scanned with zone alarms and it finds nothing. I have also used several tools aimed at finding this specific infection and they find no trace of it. The infection causes windows firewall to show an error message and my internet browser (mozilla firefox) will not load pages because it constantly displays a message claiming my connection is insecure. I have now installed and updated spybot search and destroy and it did find and remove some spyware, unfortunately though it didnt deal with the said infection :(. When i follow the error messages advice on solving the problem however it takes me to download of perfect defender 2009 (which you have to pay for) and tells me to download this to solve my problems.

    Any help would be greatly appreciated

    regards hysteria92

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,476

    Default

    Hello,

    Quote Originally Posted by hysteria92 View Post
    I have now installed and updated spybot search and destroy and it did find and remove some spyware, unfortunately though it didnt deal with the said infection :(. When i follow the error messages advice on solving the problem however it takes me to download of perfect defender 2009 (which you have to pay for) and tells me to download this to solve my problems.
    Which program is giving an error message and taking you to the rogue 'Perfect Defender' download?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Dec 2008
    Posts
    6

    Default

    windows security centre is the program complaining and thus leading me to the rogue 'perfect defender'


    thanks any help much appreciated

    regards hysteria92

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,476

    Default

    Hello hysteria92,

    Quote Originally Posted by hysteria92 View Post
    windows security centre is the program complaining and thus leading me to the rogue 'perfect defender'
    FYI, that is not the legitimate Windows Security Center alerting you, it is an infection trying to scare users into purchasing a rogue antispyware program.

    For someone to take a look at the system, please follow the procedure in this link:
    "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start your own thread in the Malware Removal Forum where a helper will advise you when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
    Junior Member
    Join Date
    Dec 2008
    Posts
    6

    Thumbs up thank you

    many thanks several forums and many annoying hours trying to get rid of this infection... Hopefully i can finally clear it from my computer.

    Many Thanks

    hysteria92

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •