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Thread: Trouble with updating.

  1. #1
    Junior Member
    Join Date
    Dec 2008

    Default Trouble with updating.

    I just downloaded Spybot and upon installation it gave me this message when i tried to update the software:

    Error retrieving update into file!

    what could this mean? that tells me nothing. my internet connection is fine. I sit the software's problem? thanks in advance for any input...

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005



    The error indicates that you were unable to download the "spybotsd.ini" file which is required to start the update process.

    Make sure that program SDUpdate.exe is authorized to access the internet via your firewall.

    Getting an answer is one thing, learning is another.

    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    Senior Member Terminator's Avatar
    Join Date
    Sep 2006


    Also make sure you untick the "Install updates now" (or words to that effect) option in the installer, just make sure to install the updates once installation is complete!
    If it ain't broke, don't fix it!

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