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Thread: Internet Explorer Redirecting

  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    5

    Default Internet Explorer Redirecting

    Hi

    My sister has done something to her laptop! Maybe 4 times out of 10 when a google search is instigated or a link clicked the computer redirects to a random site e.g. missingpage*com via a random IP address.

    I have been reading a number of forums over the last 2 days and run full scans from both Windows Defender and F-Secure (which we have the full version of) neither of which found anything. Spybot Search & Destroy found a couple of minor issues which it removed but the problem persists.

    I am now finding that some programmes I have downloaded won't load as they are being flagged as 'not valid win32 applications'...

    I have finally admitted defeat and am throwing myself upon your mercy! HJT Log below.

    Many thanks and Merry Christmas


    paul



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 22:58:25, on 25/12/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\SMINST\Scheduler.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\HP Wireless Adapter\HPWLAN.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\HP Wireless Printer Adapter\ConnectMgr.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardTools.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\Aware.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\Marker.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
    C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
    C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
    C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\tinyproxy\tinyproxy.exe
    C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
    C:\PROGRA~1\F-SECU~1\ANTI-S~1\fsaw.exe
    C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9090
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SMART Notebook Download Plugin - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies Inc\Notebook Software\NotebookPlugin.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
    O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
    O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
    O4 - HKLM\..\Run: [News Service] "C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe"
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HPWireless] "C:\Program Files\HP Wireless Adapter\HPWLAN.exe"
    O4 - HKLM\..\Run: [sysftray2] C:\windows\bolivar28.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: connection manager.lnk = ?
    O4 - Global Startup: F-Secure 2006.lnk = C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
    O4 - Global Startup: SMART Board Tools.lnk = C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardTools.exe
    O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
    O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe...nttracking.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: F-Secure 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    O23 - Service: hpqwmiex (hpqwmiex) - Unknown owner - C:\Program Files\tinyproxy\tinyproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    O23 - Service: SMART Web Server - Unknown owner - C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    --
    End of file - 12794 bytes

  2. #2
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,252

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    I apologize for the wait, volunteers are swamped at all forums with infected computers. If you have resolved your issues, please post to let me know so I can close this topic.

    http://www.systemlookup.com/O23/4279.html <<< see this info

    Hi Paul, looks like MBAM removes this junk, your HJT log is five days old, if you still need help post a new HJT log and I will take a look.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  3. #3
    Junior Member
    Join Date
    Dec 2008
    Posts
    5

    Default

    Hi pskelley

    Many thanks for your help. You referred to MBAM being able to remove this but not sure what you meant so I followed your advice, went to the site you suggested and then followed the link to miekiemoes' Blog.

    As specified I went into safe mode, removed the Proxy server details, deleted the %ProgramFiles%\TinyProxy folder (%ProgramFiles%\ProtectService folder didn't exist) and deleted the %WinDir%\fmark2.dat (%WinDir%\kenny**.exe didn't exist).

    Please find below my updated HJT log. I'd be really grateful if you could have a final look and let me know if all seems ok to you.

    Many thanks and Happy New Year!

    paul




    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:08:17, on 31/12/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\SMINST\Scheduler.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\HP Wireless Adapter\HPWLAN.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\HP Wireless Printer Adapter\ConnectMgr.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
    C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
    C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\F-SECU~1\ANTI-S~1\fsaw.exe
    C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\WINDOWS\system32\cidaemon.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SMART Notebook Download Plugin - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies Inc\Notebook Software\NotebookPlugin.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
    O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
    O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
    O4 - HKLM\..\Run: [News Service] "C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe"
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HPWireless] "C:\Program Files\HP Wireless Adapter\HPWLAN.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: connection manager.lnk = ?
    O4 - Global Startup: F-Secure 2006.lnk = C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
    O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
    O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: F-Secure 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    O23 - Service: hpqwmiex (hpqwmiex) - Unknown owner - C:\Program Files\tinyproxy\tinyproxy.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    O23 - Service: SMART Web Server - Unknown owner - C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    --
    End of file - 11964 bytes

  4. #4
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,252

    Default

    looks like MBAM removes this junk, your HJT log is five days old, if you still need help post a new HJT log and I will take a look.
    I do not see anything confusing about that instruction, I asked for a new HJT log since the old one is five days old?

    Would you check Notepad under Edit and be sure Word Wrap is not checked.

    You are still running Symantec, if F-Secure Internet Security is your avtivirus program you need to uninstall Symantec:
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    http://basconotw.mvps.org/SymRem.htm

    1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

    2) Please download ATF Cleaner by Atribune
    http://www.atribune.org/public-beta/ATF-Cleaner.exe
    Save it to your Desktop. We will use this later.

    3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O23 - Service: hpqwmiex (hpqwmiex) - Unknown owner - C:\Program Files\tinyproxy\tinyproxy.exe (file missing)

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    4) Run ATF Cleaner
    Double-click ATF-Cleaner.exe to run the program.
    Click Select All found at the bottom of the list.
    Click the Empty Selected button.
    Click Exit on the Main menu to close the program.

    *Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
    http://www.windowsnetworking.com/art...efetch-XP.html

    5) Download Malwarebytes' Anti-Malware to your Desktop
    http://www.malwarebytes.org/

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform FULL SCAN, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
    * Please post contents of that file & a new HJT log in your next reply.

    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    Tutorial if needed:
    http://www.techsupportteam.org/forum...ware-mbam.html

    6) Post also an uninstall list: Open Hijackthis.
    Click the "Open the Misc Tools" section Button.
    Click the "Open Uninstall Manager" Button.
    Click the "Save list..." Button.
    Save it to your desktop. Copy and paste the contents into your reply.
    (You may edit out Microsoft, Hotfixes, Security Update for Windows XP,
    Update for Windows XP and Windows XP Hotfix to shorten the list
    )
    Image: http://img.bleepingcomputer.com/tuto...nstall-man.jpg

    Thanks...Phil
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  5. #5
    Junior Member
    Join Date
    Dec 2008
    Posts
    5

    Default

    Hi Phil

    Many thanks for your continued support. I didn't know what you meant by 'MBAM'.... I know now that refers to Malwarebytes' Anti-Malware. Sorry.

    All done as requested.

    Logs below.

    Thanks again

    paul


    ***********************
    MBAM Log:

    Malwarebytes' Anti-Malware 1.31
    Database version: 1589
    Windows 5.1.2600 Service Pack 2

    01/01/2009 18:55:40
    mbam-log-2009-01-01 (18-55-40).txt

    Scan type: Full Scan (C:\|E:\|)
    Objects scanned: 126625
    Time elapsed: 1 hour(s), 13 minute(s), 19 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    *******************************
    HJT Log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:04:14, on 01/01/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
    C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
    C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
    C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    C:\WINDOWS\SMINST\Scheduler.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
    C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe
    C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\HP Wireless Adapter\HPWLAN.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\HP Wireless Printer Adapter\ConnectMgr.exe
    C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
    C:\PROGRA~1\F-SECU~1\ANTI-S~1\fsaw.exe
    C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SMART Notebook Download Plugin - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies Inc\Notebook Software\NotebookPlugin.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
    O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
    O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
    O4 - HKLM\..\Run: [News Service] "C:\Program Files\F-Secure Internet Security\FSGUI\ispnews.exe"
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HPWireless] "C:\Program Files\HP Wireless Adapter\HPWLAN.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: connection manager.lnk = ?
    O4 - Global Startup: F-Secure 2006.lnk = C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
    O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
    O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: F-Secure 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
    O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe
    O23 - Service: SMART Web Server - Unknown owner - C:\Program Files\SMART Technologies Inc\SMART Board Software\WebServer.exe

    --
    End of file - 11562 bytes

    ***********************
    Uninstall list:

    32 Bit HP CIO Components Installer
    Adobe Flash Player 10 ActiveX
    Adobe Reader 7.0.9
    Agere Systems HDA Modem
    Apple Mobile Device Support
    Apple Software Update
    F-Secure Anti-Virus 2006
    HijackThis 2.0.2
    HP Backup and Recovery Manager Installer
    HP Help and Support
    HP Imaging Device Functions 9.0
    HP Integrated Module with Bluetooth wireless technology
    HP OCR Software 9.0
    HP Photosmart All-In-One Software 9.0
    HP Photosmart Essential 2.01
    HP Product Assistant
    HP Solution Center 9.0
    HP Update
    HP User Guides 0015
    HP Wireless Adapter
    HP Wireless Printer Adapter
    HPSSupply
    Intel(R) Graphics Media Accelerator Driver
    InterVideo DVD Check
    InterVideo WinDVD
    iTunes
    Java(TM) 6 Update 11
    Malwarebytes' Anti-Malware
    Nokia Connectivity Cable Driver
    Nokia Flashing Cable Driver
    Nokia PC Suite
    Nokia PC Suite
    Nokia Software Updater
    PC Connectivity Solution
    QuickTime
    SMART Board Software
    SMART Board Software (English United Kingdom Language Pack)
    SMART Essentials for Educators
    Sonic Audio Module
    Sonic Copy Module
    Sonic Data Module
    Sonic DLA
    Sonic Express Labeler
    Sonic MyDVD Plus
    Sonic Update Manager
    SoundMAX
    Suunto Dive Manager 2.1.3
    Suunto Sports Instrument Drivers
    Synaptics Pointing Device Driver
    Testbase Key Stage 2 Mathematics
    Texas Instruments PCIxx21/x515/xx12 drivers.
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11

  6. #6
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,252

    Default

    Thanks for returning your information, everything looks good from here. How is the computer running now?

    Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
    Hackers are using out of date programs to infect folks more and more,
    Here is a small free tool that lets you know when something needs an update if you are interested:
    http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

    Adobe Reader 7.0.9 <<< out of date and the only thing I see.
    http://news.cnet.com/8301-1009_3-100...ml?tag=nl.e433
    http://www.filehippo.com/download_adobe_reader/
    (if you want a smaller program, look at this one)
    Foxit Reader 2.3 for Windows
    http://www.foxitsoftware.com/pdf/rd_intro.php

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  7. #7
    Junior Member
    Join Date
    Dec 2008
    Posts
    5

    Default

    Phil

    Many thanks for your speedy reply. It all seems to be working fine now - you're a star.

    Thanks and best wishes for a happy and healthy New Year

    paul

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