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Thread: Vundo/Virtumonde help please

  1. #11
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    Here's the Kaspersky report:

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Saturday, January 3, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Friday, January 02, 2009 20:54:46
    Records in database: 1549910
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    I:\
    J:\

    Scan statistics:
    Files scanned: 241748
    Threat name: 6
    Infected objects: 11
    Suspicious objects: 0
    Duration of the scan: 06:05:05


    File name / Threat name / Threats count
    C:\Documents and Settings\HP_Administrator\My Documents\My Pictures\Bob Dylan Headshot.jpg Infected: Trojan-Downloader.JS.Psyme.alw 1
    C:\Program Files\Online Services\AOL\United States\AOL90\comps\toolbar\toolbr.EXE Infected: not-a-virus:AdWare.Win32.SearchIt.t 1
    C:\Program Files\RealVNC\VNC4\vncconfig.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 1
    C:\Program Files\RealVNC\VNC4\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 1
    C:\Program Files\RealVNC\VNC4\winvnc4.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\hgiirmxm.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.fou 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\hipocwtx.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.fpf 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\pgtpwz.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.fpf 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\rgxvkris.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.fpf 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\urqPgfCs.dll.vir Infected: Trojan.Win32.Monder.agan 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\xvfhuw.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.fpf 1

    The selected area was scanned.

  2. #12
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    ...And the HijackThis log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:53:41 AM, on 1/3/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
    C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
    C:\Program Files\PIXELA\ImageMixer3\HDDCameraMonitor.exe
    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    C:\Program Files\Verizon Online\bin\mpbtn.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Java\jre6\bin\java.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Documents and Settings\Nick\Desktop\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: ImageMixer HDD Camera Monitor.lnk = ?
    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...bs/tgctlsr.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro2.cce.hp.com/ChatEntry...ds/sysinfo.cab
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
    O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
    O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe

    --
    End of file - 9470 bytes

  3. #13
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    I'd like you to check a file for malware.

    C:\Documents and Settings\HP_Administrator\My Documents\My Pictures\Bob Dylan Headshot.jpg
    • Copy/Paste the first file on the list into the white Upload a file box.
    • Click Send/Submit, and the file will upload to VirusTotal/Jotti, where it will be scanned by several anti-virus programmes.
    • After a while, a window will open, with details of what the scans found.
    • Save the complete results in a Notepad/Word document on your desktop.
    • Post back results, please.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  4. #14
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    here's the virustotal log, sorry its a little messy:

    File Bob_Dylan_by_Daniel_Kramer.jpg received on 12.02.2008 18:39:40 (CET)
    Current status: finished
    Result: 2/37 (5.41%)

    Antivirus Version Last Update Result
    AhnLab-V3 2008.12.2.2 2008.12.02 -
    AntiVir 7.9.0.36 2008.12.02 -
    Authentium 5.1.0.4 2008.12.02 -
    Avast 4.8.1281.0 2008.12.02 -
    AVG 8.0.0.199 2008.12.02 -
    BitDefender 7.2 2008.12.02 -
    CAT-QuickHeal 10.00 2008.12.02 -
    ClamAV 0.94.1 2008.12.02 -
    DrWeb 4.44.0.09170 2008.12.02 -
    eSafe 7.0.17.0 2008.12.02 -
    eTrust-Vet 31.6.6239 2008.12.02 -
    Ewido 4.0 2008.12.02 -
    F-Prot 4.4.4.56 2008.12.01 -
    F-Secure 8.0.14332.0 2008.12.02 Trojan-Downloader.JS.Psyme.alw
    Fortinet 3.117.0.0 2008.12.02 -
    GData 19 2008.12.02 -
    Ikarus T3.1.1.45.0 2008.12.02 -
    K7AntiVirus 7.10.540 2008.12.02 -
    Kaspersky 7.0.0.125 2008.12.02 Trojan-Downloader.JS.Psyme.alw
    McAfee 5451 2008.12.01 -
    McAfee+Artemis 5451 2008.12.01 -
    Microsoft 1.4104 2008.12.02 -
    NOD32 3658 2008.12.02 -
    Norman 5.80.02 2008.12.02 -
    Panda 9.0.0.4 2008.12.02 -
    PCTools 4.4.2.0 2008.12.02 -
    Prevx1 V2 2008.12.02 -
    Rising 21.06.12.00 2008.12.02 -
    SecureWeb-Gateway 6.7.6 2008.12.02 -
    Sophos 4.36.0 2008.12.02 -
    Sunbelt 3.1.1832.2 2008.12.01 -
    Symantec 10 2008.12.02 -
    TheHacker 6.3.1.2.171 2008.12.02 -
    TrendMicro 8.700.0.1004 2008.12.02 -
    VBA32 3.12.8.10 2008.12.02 -
    ViRobot 2008.12.2.1496 2008.12.02 -
    VirusBuster 4.5.11.0 2008.12.01 -
    Additional information
    File size: 45184 bytes
    MD5...: 35df6e7b6199f6659f991be66a0e9136
    SHA1..: e34770a77f3450e8c5403a126ad89b47d8991eca
    SHA256: 4d4644b152ec9b44570ec6a296d90c7602d036a9f2d78a9426130397a88b891c
    SHA512: a59ad0377068d6727133e7a16dfeefaeef008c1aa9c48f2a2ad468e3cd00b83e
    5f9233390fd28f0fff24e0252b2598928898ab5d972e43aded73879e06f0aede
    ssdeep: 768:wEkgvxJMBfY0xRTCFaarD0HYt7/q83bH9R06kWMobkL0iweFE0h:vkWMfhR+
    l9tv79tiAiweGu
    PEiD..: -
    TrID..: File type identification
    JFIF JPEG Bitmap (50.0%)
    JPEG Bitmap (37.4%)
    MP3 audio (12.4%)
    PEInfo: -

  5. #15
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    That is fine

    Do you recognize that file?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  6. #16
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    Yes, its just a jpeg picture, I don't think its a problem .

    The windows updates are back on and there haven't been any pop-ups like there were before, so everything seems fine unless you think there's still a problem?

  7. #17
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    Yes we can assume so

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    Now lets uninstall ComboFix:

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK


    Next we remove all used tools.

    Please download OTCleanIt and save it to desktop.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
      You can use one of these sites to check if any updates are needed for your pc.
      Secunia Software Inspector
      F-secure Health Check
    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety



    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  8. #18
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    Ok, everything is cleaned out and updated

    Thanks so much for helping me out, I really appreciate your hard work!

  9. #19
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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