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Thread: Another Spyware Guard 2008 Infection

  1. #1
    Junior Member
    Join Date
    Apr 2007
    Posts
    25

    Default Another Spyware Guard 2008 Infection

    I would very much appreciate some help in removing this bogus software from my computer. I have read the “Before you Post” information. I have not made any other requests for help. HJT log follows.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:39:03, on 01/01/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Kontiki\KService.exe
    C:\WINDOWS\system32\lxdxcoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\WINDOWS\system32\winscenter.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
    C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Kontiki\KHost.exe
    C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
    C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\AVerTV 6.0\AVerQT.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Spyware Guard 2008\spywareguard.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com.../fix_homepage/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www1.euro.dell.com/content/de...=uk&l=en&s=gen
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
    O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
    O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickTV6.lnk = C:\Program Files\AVerTV 6.0\AVerQT.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\EROProj.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/W...gPublisher.exe
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O21 - SSODL: ieModule - {ED7CCB21-EE77-4091-896E-D3E1D191301F} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
    O21 - SSODL: InternetConnection - {F21D561D-0B9A-45E3-BF8C-8FA35825BF7C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\jvjuohwkqm.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
    O23 - Service: lxdx_device - - C:\WINDOWS\system32\lxdxcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 14990 bytes

  2. #2
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hi Scarthy


    Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
    • Run Spybot-S&D in Advanced Mode
    • If it is not already set to do this, go to the Mode menu
      select
      Advanced Mode
    • On the left hand side, click on Tools
    • Then click on the Resident icon in the list
    • Uncheck
      Resident TeaTimer
      and OK any prompts.
    • Restart your computer


    Download ResetTeaTimer.bat to the Desktop (right click the link and select save)
    http://downloads.subratam.org/ResetTeaTimer.bat
    Double click ResetTeaTimer.bat to remove all entries set by TeaTimer (and preventing TeaTimer to restore them upon reactivation).


    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

    Once installed, you should see a blue screen prompt that says:

    The Recovery Console was successfully installed.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New HijackThis log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Apr 2007
    Posts
    25

    Default Another Spyware Guard 2008 Infection

    Hi Blade

    Many thanks for your help. I can see that you good people have been really, really busy. I need to update you. I was getting desperate to get the computer back on line so I scanned some of the posts for ideas and I ran Malwarebytes’ Anti-Malware 1.31. This seems to have fixed most of the problems – the only symptom that I now have is that IE does not always start properly – sometimes it hangs when opening and has to be terminated and restarted. Otherwise no pop-ups or high-jacking. However, I would really appreciate you taking a look at a new HJT to confirm if there are remaining problems – I know how tricky these things can be. Posted below is a new HJT followed by logs from Malwarebytes’ Anti-Malware after 2 separate runs.

    I have disabled Spybot's TeaTimer and run ResetTeaTimer.bat.

    Once again I really appreciate the help:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 21:34:42, on 06/01/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\lxdxcoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
    C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
    C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www1.euro.dell.com/content/de...=uk&l=en&s=gen
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
    O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
    O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\EROProj.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
    O23 - Service: lxdx_device - - C:\WINDOWS\system32\lxdxcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 13103 bytes
    -------------------------------------------------------------------


    Malwarebytes' Anti-Malware 1.31
    Database version: 1612
    Windows 5.1.2600 Service Pack 3

    04/01/2009 23:39:58
    mbam-log-2009-01-04 (23-39-58).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 254550
    Time elapsed: 3 hour(s), 22 minute(s), 28 second(s)

    Memory Processes Infected: 2
    Memory Modules Infected: 3
    Registry Keys Infected: 32
    Registry Values Infected: 3
    Registry Data Items Infected: 0
    Folders Infected: 3
    Files Infected: 27

    Memory Processes Infected:
    C:\Program Files\Spyware Guard 2008\spywareguard.exe (Rogue.SpywareGuard) -> Unloaded process successfully.
    C:\WINDOWS\system32\winscenter.exe (Trojan.FakeAlert) -> Unloaded process successfully.

    Memory Modules Infected:
    C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll (Trojan.FakeAlert) -> Delete on reboot.
    C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\jvjuohwkqm.dll (Trojan.FakeAlert) -> Delete on reboot.
    C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\moduleie.dll (Trojan.FakeAlert) -> Delete on reboot.

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{168dc258-1455-4e61-8590-9dac2f27b675} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{1a8642f1-dc80-4edc-a39d-0fb62a58b455} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{3f91eb90-ef62-44ee-a685-fac29af111cd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{5c29c7e4-5321-4cad-be2e-877666bed5df} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{83dfb6ee-ab18-41b5-86d4-b544a141d67e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{88d6cf0e-cf70-4c24-bf6e-e4e414bc649c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{8f6a82a2-d7b1-443e-bb9f-f7dc887dd618} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{9856e2d8-ffb2-4fe5-8cad-d5ad6a35a804} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a3d06987-c35e-49e4-8fe2-ac67b9fbfb4c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a58c497b-3ee2-45e7-9594-daca6be2a0d0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ad0a3058-fd49-4f98-a514-fd055201835e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ad5915ea-b61a-4dba-b5c8-ef4b2df0a3c7} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{bb187c0d-6f53-4f3e-9590-98fd3a7364a2} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{d17726cc-d4dd-4c4a-9671-471d56e413b5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{db8cce99-59c6-4552-8bfc-058feb38d6ce} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{dc3a04ee-cdd7-4407-915c-a5502f97eecd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e1a63484-a022-4d42-830a-fbd411514440} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e282c728-189d-419e-8ee2-1601f4b39ba5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ed7ccb21-ee77-4091-896e-d3e1d191301f} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{f21d561d-0b9a-45e3-bf8c-8fa35825bf7c} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\videoegg.activexloader (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\videoegg.activexloader.1 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{0ebacaf2-e0f9-47a9-98cf-0ecce30b654c} (Adware.180Solutions) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=1.5 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\zangotoolbar 4.8.2 (Adware.Zango) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\InternetConnection (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ieModule (Trojan.FakeAlert) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Documents and Settings\Dave\Start Menu\Programs\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\quarantine (Rogue.SpywareGuard) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll (Trojan.FakeAlert) -> Delete on reboot.
    C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\jvjuohwkqm.dll (Trojan.FakeAlert) -> Delete on reboot.
    C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\moduleie.dll (Trojan.FakeAlert) -> Delete on reboot.
    C:\Documents and Settings\All Users\Application Data\svhost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Dave\Desktop\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Dave\Start Menu\Programs\Spyware Guard 2008\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Dave\Start Menu\Programs\Spyware Guard 2008\Uninstall.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Lilian\Application Data\VideoEgg\Loader\4665\npvideoegg-loader.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Lilian\Application Data\VideoEgg\Updater\VideoEggBroker.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Lilian\Application Data\VideoEgg\Updater\VideoEggBroker.exe.old (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Lilian\Application Data\VideoEgg\Updater\updater.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\conf.cfg (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\mbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\quarantine.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\queue.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\spywareguard.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\uninstall.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\Program Files\Spyware Guard 2008\vbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP306\A0027520.exe (Rogue.Installer) -> Quarantined and deleted successfully.
    C:\WINDOWS\reged.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\WINDOWS\spoolsystem.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\WINDOWS\sys.com (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\WINDOWS\syscert.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
    C:\WINDOWS\sysexplorer.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\winscenter.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\WINDOWS\vmreg.dll (Rogue.SpywareGuard) -> Quarantined and deleted successfully.

    -------------------------------------------------------------------------

    Malwarebytes' Anti-Malware 1.31
    Database version: 1612
    Windows 5.1.2600 Service Pack 3

    05/01/2009 11:38:19
    mbam-log-2009-01-05 (11-38-19).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 199738
    Time elapsed: 2 hour(s), 4 minute(s), 54 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 4

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP311\A0027728.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP311\A0027729.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP311\A0027730.old (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP311\A0027731.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.

  4. #4
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hi

    It's always risky to run tools by oneself without instructions. Every malware removal case is a unique one meaning what works in some case doesn't necessarily work in some other.

    HijackThis looks ok. Let's see if Kaspersky online scanner still finds something.

    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Kaspersky Online Scanner

    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


    • Read the requirements and privacy statement then click on the Accept button.


    • The program will launch and start to download the latest definition files.


    • You will be prompted to install an application from Kaspersky. Click Run


    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives


    • Click on My Computer under Scan.


    • Once the scan is complete, it will display the results. Click on View Scan Report.


    • Click on Save Report As....


    • Change the Files of type to Text file (.txt) before clicking on the Save button.


    • Save this report to a convenient place.


    • Copy and paste that information into your topic with a fresh hjt log.


    • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.

    If you need a tutorial, see here
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Apr 2007
    Posts
    25

    Default

    Hi Blade

    I ran ATF Cleaner. I then had a bit of difficulty running the Kaspersky scan. I could not get the link to work so I hope I have accessed the right version of the scanner. I did not get an option to select settings and Norton AV seemed to re-enable itself half way through the scan. Anyway, the scan was completed and the log file follows. Also a new HJT log. PLease let me know what you think. Thanks and regards.

    KASPERSKY ONLINE SCANNER 7 REPORT
    Friday, January 9, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Thursday, January 08, 2009 18:06:52
    Records in database: 1588397
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    I:\

    Scan statistics:
    Files scanned: 134782
    Threat name: 0
    Infected objects: 0
    Suspicious objects: 0
    Duration of the scan: 02:37:32

    No malware has been detected. The scan area is clean.

    The selected area was scanned.

    ______________________________________

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 00:11:49, on 09/01/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Kontiki\KService.exe
    C:\WINDOWS\system32\lxdxcoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
    C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
    C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www1.euro.dell.com/content/de...=uk&l=en&s=gen
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
    O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
    O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\EROProj.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
    O23 - Service: lxdx_device - - C:\WINDOWS\system32\lxdxcoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 13194 bytes

  6. #6
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Thumbs up

    Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis


    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • hosts file:
      • Every version of windows has a hosts file as part of them.
      • In a very basic sense, they are used to locate webpages.
      • We can customize a hosts file so that it blocks certain webpages.
      • However, it can slow down certain computers.
      • This is why using a hosts file is optional!!

      Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
      If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button (at the lower left hand corner of your screen)
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then double-click it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok

    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
      If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!).



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
    Junior Member
    Join Date
    Apr 2007
    Posts
    25

    Default Another Spyware Guard 2008 Infection - fixed!!!

    Hi Blade

    Once again, many thanks for your help – and respect for your knowledge and expertise. I think that the computer is now clean – we have not noticed any further symptoms.

    I have:
    - Reset System Restore
    - Checked for Windows and AV Updates
    - Checked all the IE Security setting, as recommended
    - Installed your recommended hosts file

    I have not installed a 3rd party firewall because my wireless router has a NAT firewall and the computer runs the windows firewall.

    If you agree, I think we can close this thread. Once again I really appreciate the help. Keep up the good work. All the best.

    Scarthy

  8. #8
    Emeritus Blade81's Avatar
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    Default

    Looks like a good combination now. Surf safely!

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
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