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Thread: Virtumonde Removal

  1. #1
    Junior Member lilarthur2000's Avatar
    Join Date
    Jan 2009
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    2

    Unhappy Virtumonde Removal

    Great Wise Ones:

    My computer has been plagued by the Virtumonde Trojan for about a week now and it is quite annoying.

    Problems:
    -Windows Update no longer works
    -Mozilla no longer works
    -Continuously getting pop-ups of antivirus software, and search engines pages

    I hope that these issues will be removed with your wealth of knowledge. Below is the HJT and Kasper scans. Thanks for the help in advance.

    Lilarthur2000

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:11:43 PM, on 12/31/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18241)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\ANSYS Inc\v110\RSM\bin\JobManagerService.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
    C:\WINDOWS\system32\lxdicoms.exe
    C:\MATLAB6p5\webserver\bin\win32\matlabserver.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
    C:\Program Files\ANSYS Inc\v110\RSM\bin\ScriptHostService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
    O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
    O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://setup.bellsouth.net/wizlet/P...ller_4-2-1.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpqdktp/...ds/sysinfo.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
    O20 - AppInit_DLLs: wbsys.dll cyfljy.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Ansys JobManager Service V11 (JobManagerService110) - Ansys, Inc - C:\Program Files\ANSYS Inc\v110\RSM\bin\JobManagerService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
    O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
    O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
    O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\MATLAB6p5\webserver\bin\win32\matlabserver.exe
    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
    O23 - Service: Ansys ScriptHost Service V11 (ScriptHostService110) - Ansys, Inc. - C:\Program Files\ANSYS Inc\v110\RSM\bin\ScriptHostService.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 12604 bytes


    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Thursday, January 1, 2009
    Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Thursday, January 01, 2009 11:59:37
    Records in database: 1542601
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    G:\
    H:\
    I:\
    J:\

    Scan statistics:
    Files scanned: 348031
    Threat name: 3
    Infected objects: 5
    Suspicious objects: 0
    Duration of the scan: 05:32:53


    File name / Threat name / Threats count
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1A7172B5.dll Infected: Trojan-Downloader.Win32.Zlob.anj 1
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1A846EA0.dll Infected: Trojan-Downloader.Win32.Zlob.anj 1
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29007E78.dll Infected: Trojan-Downloader.Win32.Zlob.anj 1
    C:\Documents and Settings\Compaq_Owner\My Documents\My Music\zoobilee zoo .mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
    D:\I386\Apps\APP11612\src\HPSummer2005.exe Infected: not-a-virus:AdWare.Win32.MyWay.j 1

    The selected area was scanned.

  2. #2
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.

    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)


    If you can do those few things, everything should go smoothly

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe


    ----------------------------------------------------------------------------------------

    I apologize for the delay in responding, but as you can probably see the forums are quite busy.
    Unfortunately there are far more people needing help than there are helpers.

    If you still require help please do the following


    Malwarebytes' Anti-Malware

    Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If requested, please reboot
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt






    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  3. #3
    Junior Member lilarthur2000's Avatar
    Join Date
    Jan 2009
    Posts
    2

    Default

    I would like to thank you for the assistance I would have gotten. Just last night I decided to wipe out my hard drive and start anew. All is running well now and I used my backed files to get things as I wanted them. Once again I would like to thank you for the service.

    lilarthur2000

  4. #4
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Thanks for letting us know
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

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