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Thread: My PC infected with Spyware Guard 2008 but problems installing Spybot - S&D

  1. #1
    Junior Member
    Join Date
    Jan 2009

    Unhappy My PC infected with Spyware Guard 2008 but problems installing Spybot - S&D

    Hi there,

    My PC is infected with Spyware Guard 2008. The challenging task is that the program is not letting any antivirus or malware protection programs to successfully install.

    For Spybot S&D, while installing I am stuck on the following page:

    The install wizard displays 'Setup is now downloading additional files to your computer. File: updallocator.php(1 of 1) Status : connecting to

    and comes up this popup error : Error sending request. A connection with the server could not be established.

    Any help is greatly appreciated.

    Thanks in advance.

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005



    It appears that Spyware Guard 2008 is blocing access to updates by redirecting access to (your system).

    There are removal instructions for Spyware Guard 2008 here:

    Better still, consider posting in the Malware Removal forum and having someone take a look at your system.

    If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link and produce a HijackThis log:
    After you have read those instructions, start your own thread in the Malware Removal forum, making sure to post the HijackThis log produced from those instructions.

    Getting an answer is one thing, learning is another.

    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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