Virtumonde - Spyware Doctor failed to remove

[pskelley]

C:\VundoFix Backups <<< delete that folder and contents

Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/art...efetch-XP.html

Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum...ware-mbam.html

How is the computer running now, any malware issues?

Thanks

[Kaiteke]

Thank you so much for your help! I did find a few things with malware bytes (most of which were already in the combofix quarantine) but after I ran that I was able to connect to the websites that were previously being disconnected/having issues and my symptoms were gone. I scanned with my spyware doctor ( just a quick intelli-scan) and all it found were registry keys, some of which i think were for combofix and all were low threat, so it is MUCH better now!! I am running a full scan of both my Nod32 and my Spyware doctor so I will let you know if its all clear.

[Kaiteke]

Also at this point is it alright to remove combofix and its related files from my machine?

[pskelley]

I need this information:
* Please post contents of that file & a new HJT log in your next reply.
and I asked this:
How is the computer running now, any malware issues?

You need to follow the directions I post

[Kaiteke]

I keep missing the part about posting a new log because my job is to fix computers for the school district all day and I go on autopilot once someone tells me to run something...I know you hate me by now but thank you for putting up with me regardless, this is really stressing me out that I keep missing the directions...this has never happened to me.

MBAM Log:
No log present (no logs folder in the mbam folder)



HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:58:56 PM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\iPod\bin\iPodService.exe
E:\Spyware Doctor\pctsGui.exe
E:\Spyware Doctor\pctsAuxs.exe
E:\Spyware Doctor\pctsSvc.exe
E:\Spyware Doctor\pctsTray.exe
E:\Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.blizzard.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl06a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "E:\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa...bs/tgctlsr.cab
O16 - DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} - http://gamedownload.ijjimax.com/game...lugin11USA.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1223238537218
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players...stallAsst2.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} - http://gamedownload.ijjimax.com/game...Plugin9USA.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab57176.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - E:\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - E:\Spyware Doctor\pctsSvc.exe

--
End of file - 8315 bytes

[Kaiteke]

and as far as how it is running currently and if there are any malware issues thats what I answered in the first post or at least that is what I tried to answer-

all previous symptons are gone, other than the files that mbam detected+removed it looks fine to me.

but as I said in the post before this there was no log for Malware Bytes, I do remember it popping up at the end of the scan but it did not saved to the mbam folder / logs

[Kaiteke]

I hunted down the malware bytes log :D yay

sorry about that

Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 5.1.2600 Service Pack 3

1/8/2009 1:19:23 PM
mbam-log-2009-01-08 (13-19-23).txt

Scan type: Full Scan (C:\|E:\|G:\|)
Objects scanned: 139886
Time elapsed: 33 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{bdbebf18-7615-4971-9ac3-bd6ffb7ad6c1} (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\btarcooq.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fccyWMfG.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\senekapapsmprr.dll.vir (Trojan.Seneka) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wpv091229210867.cpx.vir (Adware.Agent) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wqkebavd.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wrmtdnhu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\senekaniphfqte.sys.vir (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP695\A0108110.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP695\A0108116.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP695\A0108120.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP724\A0112433.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP724\A0112434.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP724\A0113433.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP724\A0114433.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP724\A0114434.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP724\A0114435.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP725\A0114437.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP725\A0114439.dll (Trojan.Seneka) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP725\A0114500.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP725\A0114503.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP725\A0114507.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{7C7A2385-9053-41E6-99EC-A9C7003E8D29}\RP725\A0114508.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

[Kaiteke]

Immediately after I ran a scan while I was at work and this is the log file for the scan that followed:

Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 5.1.2600 Service Pack 3

1/8/2009 4:36:14 PM
mbam-log-2009-01-08 (16-36-14).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 139941
Time elapsed: 32 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[pskelley]

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.



Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update ESET NOD32 Antivirus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/m...wcomputer.html
http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/m...revention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/m...oes/Links.html

[Kaiteke]

My spyware doctor did an auto-scan on startup and found remnants of combofix (I followed your steps exactly on the uninstall). I just think its funny that spyware doctor even finds it, "A legitimate application" it says among other things on the scan :P regardless, im going to update (check for rather) both nod 32 and MBAM and scan both, I will let you know how it goes! thanks :D