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Thread: Virtumonde cannot be removed by S&D

  1. #11
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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:23:25 PM, on 1/8/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
    C:\WINDOWS\CTHELPER.EXE
    C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
    C:\WINDOWS\system32\CTXFIHLP.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Kontiki\KHost.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\TomTom HOME 2\HOMERunner.exe
    C:\Program Files\Network Associates\VirusScan\mcshield.exe
    C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Logitech\SetPoint\SetPoint.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\hijackthis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8118
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: IexploreOmea - {09628AAA-66AD-4FA2-82E2-698185B66463} - C:\Omea Reader\IexploreOmeaW.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: Omea - {35402C01-1777-4159-9ABA-3480BA70D90A} - C:\Omea Reader\IexploreOmeaW.dll
    O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [iTunesHelper] "C:\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\TomTom HOME 2\HOMERunner.exe"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: Clip and Edit - res://C:\Omea Reader\IexploreOmeaW.dll/1000
    O8 - Extra context menu item: Clip and Save - res://C:\Omea Reader\IexploreOmeaW.dll/1001
    O8 - Extra context menu item: Subscribe to Feed - res://C:\Omea Reader\IexploreOmeaW.dll/1002
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {35402C01-1777-4159-9ABA-3480BA70D901} - C:\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra 'Tools' menuitem: Omea Add-on Options… - {35402C01-1777-4159-9ABA-3480BA70D901} - C:\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Subscribe to Feed - {35402C01-1777-4159-9ABA-3480BA70D903} - C:\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Clip and Edit - {35402C01-1777-4159-9ABA-3480BA70D905} - C:\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Clip and Save - {35402C01-1777-4159-9ABA-3480BA70D907} - C:\Omea Reader\IexploreOmeaW.dll (HKCU)
    O9 - Extra button: Annotate - {35402C01-1777-4159-9ABA-3480BA70D909} - C:\Omea Reader\IexploreOmeaW.dll (HKCU)
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02...s/MSNPUpld.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su2/CTL_V020...5030/CTPID.cab
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    --
    End of file - 8614 bytes





    Thanks

  2. #12
    Emeritus-Security Expert
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    Everything looks fine.


    • Your Java is out of date and leaving your system vulnerable.
    • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
    • It should have an icon next to it:

      Select it and click Remove.
    • Reboot your system.
    • Then go to the Sun Microsystems and install the update
    • Java Runtime Environment (JRE) 6 Update 11 <--This is what you need to download and install.
    • If you chose the online installation, it will prompt you to run the program.
    • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
    • Then after install you can verify your installation here Sun Java Verify
    I like to to do the offline installation and save the setup file in case I may need it in the future





    ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

    Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

    Hijackthis <---Your call, hopefully you won't need it again, if you do you can redownload it

    Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.




    • When shown the disclaimer, Select "2"


    The above procedure will:
    • Delete the following:
      • ComboFix and its associated files and folders.
      • VundoFix backups, if present
      • The C:\Deckard folder, if present
      • The C:_OtMoveIt folder, if present
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Reset System Restore.






    Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.
    Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
    • Spybot Search and Destroy 1.6
      Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
    • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
    • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
    • IE-Spyad
      IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.



    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
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    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #13
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    Ok, I uninstalled Combofix, and installed Spyware Blaster. I turned off TeaTimer to make sure they don't interfere with each other. I set all of the Spyware Blaster protection to ON but I can't see it working, there is no system tray icon or obvious running process. How do I know that it's working?


    Thanks for all your help so far by the way

  4. #14
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    How do I know that it's working? <-- Its working , it just sits in the background blocking bad sites from downloading there garbage. just make sure you open it a few times a month, check for updates and enable all protection.

    If you install SpywareGuard ( Recommended ) it will do the same thing as the Teatimer so keep the TT disabled if you install SG

    Your very welcome, been a pleasure helping you, glad things are better

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #15
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    Talking

    Hi Ken,

    I have installed SpywareGuard now and left TeaTimer disabled. Let's hope that keeps me from getting into trouble again.

    Thank you so much for your help! Even though I hope to avoid this happening again, It's good to know you guys are here to help out, it's a really good thing you're doing

    Thanks again

  6. #16
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    Your very welcome

    Take care

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #17
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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