Thank you for your response. The problem seems to have resolved itself. The next day when I signed on the Spybot S&D pop up quit happening (is that the way it works, after you've denied the change repeatedly it just stops?) and even now when I try to update AVG there is no pop up even though it happened over and over again the day I first posted. And yes, even though I got the pop up AVG did seem to update successfully. I haven't responded sooner because I was hoping to hear back from AVG and see if they had anything helpful I could share, but nothing so far.