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Thread: Need help to remove win32.agent.jg - Spybot S&D didn't remove it!!

  1. #1
    Junior Member
    Join Date
    Feb 2009
    Posts
    1

    Question Need help to remove win32.agent.jg - Spybot S&D didn't remove it!!

    Hi
    Looking for some help!
    I have updated and run the latest Spybot SD and keep getting 3 or 4 items that need removal - one of which is win32.agent.jg.

    The others have a similar name and Spybot tells me it can fix these, but not the Agent.jg.

    It tells me to resart my computer and the runs spybot again - but fails to remove it again, and also findas all the other items it had 'fixed'!!!

    I am trying to do a manual removal of the scary files or malware or trojans or whatever they are!!!

    But keep getting bogged down in jargon!!

    I installed Spyhunter to try and help, and it found the same things but didn't fix them either!!

    Please HELP!!!

  2. #2
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hello krnpl

    Please see this next

    Please follow the instructions in the above thread and then start a fresh topic with the logs required.

    Regards.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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