Results 1 to 7 of 7

Thread: spybot shuts down computer while scanning

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Junior Member
    Join Date
    May 2006
    Posts
    2

    Default spybot shuts down computer while scanning

    I have used Spybot for 3 1/2 years and never had a problem... until now. After the 5-19 updates (v1.4) while scanning, in the 29000 range of definitions, I think it's on GainGator at this point, my computer just suddenly shuts completely off. I'm wondering if anyone else has this problem, or if it's just me. I thought about using system restore to go back to 5-18 to make sure Spybot is the problem, but then I'd lose the updates. Does anyone have a suggestion on how to proceed?

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
    Posts
    5,859

    Default

    Spybot is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.

    Similar problems:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    Junior Member
    Join Date
    May 2006
    Posts
    2

    Default

    That was it. My heatsink was loose. I should actually be grateful to Spybot (and this forum, of course) for bringing out the problem! Thank you very much.

  4. #4
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
    Posts
    5,859

    Default

    I guess that we can add detecting loose heat sinks to the growing list of auxiliary functions that Spybot performs.

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  5. #5
    Junior Member
    Join Date
    Jun 2006
    Posts
    1

    Question spybot crashes win xp but not win 98 se

    Hello. This is my first post so I will try to include all relevent information.

    About 6 weeks ago, I added a second HD to my machine and installed
    Win XP home edition. This is fully patched. The machine now dual boots
    to either Win XP (default) or Win 98 SE. XP is on a 40GB HD with NTFS,
    while 98SE is on a 20GB HD with FAT32.

    The machine has a AMD K-6-2 500 MHz processor and 384MB ram.

    When I run Spybot on win98 side it runs fine.

    When I run it on WIN XP it usually crashes somewhere between file 10000 and
    file 32000.

    I am using the most recent version of spybot, also using AVG 7 free edition
    antivirus software, latest version of AdAware and the latest version of
    Zone Alarm free edition.

    Whlie I do understand that spybot is very cpu intensive, I wonder why it
    will cause the XP side to blue screen...(XP has recovered from a serious error)
    I don't run any other programs while running spybot and I don't use auto updates. I thought that power management but be a problem, so I set it
    to leave everything on all the time.

    Oh, yes, I have uninstalled and reinstalled spybot but the problem remains.

    Any suggestions? Thanks in advance.

  6. #6
    Junior Member
    Join Date
    Oct 2009
    Posts
    1

    Default Thank you

    Just a short note to let you know that my laptop also was crashing while running SSD --> I did a full "cleaning service" and now the laptop and SSD are working great

    Excellent sw and excellent forum



    Eric

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •