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Thread: Problem updating

  1. #1
    Junior Member
    Join Date
    Feb 2009
    Posts
    5

    Default Problem updating

    I've just installed 1.6.2.42 but it won't install the detection updates
    When I click on the update button it just says there are no new updates available. But if I go to the About page it says No detection updates installed.

    Any ideas?

  2. #2
    Retired
    Join Date
    Oct 2005
    Posts
    566

    Default

    Maybe you just tried to download the updates when our new detection updates were uploaded. Do you still have the same problem?

    Best regards,
    Markus

  3. #3
    Junior Member
    Join Date
    Feb 2009
    Posts
    5

    Default

    I should have also mentioned that I cannot run a scan either. I just get an error "You need to install the detection updates first by using the integrated update or the manual updater".

    It's still not working.

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    This message can appear when we are in the weekly update process on wednesdays. The updates are down for 1 or 2 hours while we prepair and upload the newest detection rules. Please be patient and make a new search for updates a little bit later.

    Best regards
    Sandra
    Team Spybot

  5. #5
    Junior Member
    Join Date
    Feb 2009
    Posts
    5

    Default

    Ok I will try again later.

  6. #6
    Junior Member
    Join Date
    Feb 2009
    Posts
    5

    Default

    I'm still unable to update. Is there anything I can try?

  7. #7
    Junior Member
    Join Date
    Feb 2009
    Posts
    5

    Default

    Nevermind. I reinstalled and it's working now. Thanks for the help

  8. #8
    Junior Member
    Join Date
    Sep 2007
    Location
    Milan, Italy
    Posts
    4

    Angry No updates available

    from 2 different pc and 2 different networks,version 1.6.2.46 , no updates available but they are there.
    I would like to solve without reinstalling if possible or at least to know the reason least

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