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Thread: smss.exe ?

  1. #1
    Junior Member
    Join Date
    Jul 2008
    Location
    US
    Posts
    19

    Default smss.exe ?

    Hi. Need help again, please...

    Attached is a HJThis file, ran after scanning with updated versions of both SpyBot S&D and AdAware (no threats detected).

    Computer is slower than normal, particularly while streaming vid.

    Thanks in advance.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:39:08 AM, on 2/22/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\notepad.exe
    C:\WINDOWS\system32\notepad.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Cam\Desktop\HiJackThis.exe
    C:\WINDOWS\system32\notepad.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Microsoft Office.lnk.disabled
    O4 - Global Startup: Q-type2.2.lnk = C:\Program Files\Q-Type\Magickey.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - http://connect.comcast.com/dl/Comcas...20Controls.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

    --
    End of file - 4663 bytes
    ------------------------------------------------------------------

    http://forums.spybot.info/showthread...146#post232146
    Last edited by tashi; 2009-02-22 at 08:22. Reason: added link

  2. #2
    Emeritus- Security Expert peku006's Avatar
    Join Date
    Feb 2007
    Location
    Norway
    Posts
    3,103

    Default

    Hello and Welcome to Safer Networking,

    My name is peku006 and I will be helping you to remove any infection(s) that you may have.
    I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

    Please observe these rules while we work:

    • If you don't know, stop and ask! Don't keep going on.
    • Please reply to this thread. Do not start a new topic.
    • Please continue to respond until I give you the "All Clear"


    If you follow these instructions, everything should go smoothly.

    For general slowness, see here

    post back if it helped.

    1 - Download and Run Malwarebytes' Anti-Malware
    Please download Malwarebytes Anti-Malware and save it to your desktop.
    alternate download link 1
    alternate download link 2

    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
    • Then click Finish.

    MBAM will automatically start and you will be asked to update the program before performing a scan.
    • If an update is found, the program will automatically update itself.
    • Press the OK button to close that box and continue.
    • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

    On the Scanner tab:
    • Make sure the "Perform full scan" option is selected.
    • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.

    Back at the main Scanner screen:
    • Click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • The log can also be found here:

      C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    • Copy and paste the contents of that report in your next reply and exit MBAM.


    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    2 - download and run RSIT

    • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open. Please post the contents of both log.txt<- (will be maximized) and info.txt<- (will be minimized)


    3 - Status Check
    Please reply with

    1.the logs from RSIT (log.txt ,info.txt)
    2. the Malwarebytes' Anti-Malware Log

    Thanks peku006
    I don't help with logs thru PM. If you have problems create a thread in the forum, please.

  3. #3
    Junior Member
    Join Date
    Jul 2008
    Location
    US
    Posts
    19

    Default

    Logfile of random's system information tool 1.05 (written by random/random)
    Run by Cam at 2009-02-28 13:12:23
    Microsoft Windows XP Home Edition Service Pack 3
    System drive C: has 30 GB (78%) free of 38 GB
    Total RAM: 510 MB (22% free)

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:13:29 PM, on 2/28/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Documents and Settings\Cam\Desktop\RSIT.exe
    C:\Documents and Settings\Cam\Desktop\Cam.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Microsoft Office.lnk.disabled
    O4 - Global Startup: Q-type2.2.lnk = C:\Program Files\Q-Type\Magickey.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - http://connect.comcast.com/dl/Comcas...20Controls.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

    --
    End of file - 4266 bytes

    ======Registry dump======

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
    AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-01-29 1078552]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
    Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
    Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-20 320920]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
    Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-20 34816]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
    JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-20 73728]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    "TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2007-05-02 185896]
    "SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-20 136600]
    "NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
    "AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-01-29 1601304]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2009-01-26 2144088]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup
    Microsoft Office.lnk.disabled - C:\Program Files\Microsoft Office\Office\OSA9.EXE
    Q-type2.2.lnk - C:\Program Files\Q-Type\Magickey.exe

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
    C:\WINDOWS\system32\avgrsstx.dll [2009-01-29 10520]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
    WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
    "dontdisplaylastusername"=0
    "legalnoticecaption"=
    "legalnoticetext"=
    "shutdownwithoutlogon"=1
    "undockwithoutlogon"=1

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
    "NoDriveTypeAutoRun"=145

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
    "HonorAutoRunSetting"=

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
    "C:\Program Files\Mozilla Firefox\firefox.exe"="C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Firefox"
    "C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
    "C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
    "C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    "%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
    "%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

    ======List of files/folders created in the last 1 months======

    2009-02-28 13:12:23 ----D---- C:\rsit
    2009-02-26 03:00:58 ----HDC---- C:\WINDOWS\$NtUninstallKB967715$
    2009-02-12 03:00:50 ----HDC---- C:\WINDOWS\$NtUninstallKB960715$

    ======List of files/folders modified in the last 1 months======

    2009-02-28 13:12:27 ----D---- C:\WINDOWS\Prefetch
    2009-02-28 00:15:02 ----D---- C:\Program Files\Mozilla Firefox
    2009-02-27 02:52:14 ----A---- C:\WINDOWS\SchedLgU.Txt
    2009-02-27 02:13:09 ----D---- C:\WINDOWS\system32\CatRoot2
    2009-02-27 02:09:23 ----D---- C:\Documents and Settings\All Users\Application Data\DriverScanner
    2009-02-27 02:09:02 ----RD---- C:\Program Files
    2009-02-27 02:08:59 ----SHD---- C:\WINDOWS\Installer
    2009-02-26 03:20:51 ----D---- C:\WINDOWS
    2009-02-26 03:08:31 ----D---- C:\WINDOWS\system32
    2009-02-26 03:01:15 ----HD---- C:\WINDOWS\inf
    2009-02-26 03:01:04 ----RSHDC---- C:\WINDOWS\system32\dllcache
    2009-02-25 06:46:57 ----HD---- C:\WINDOWS\$hf_mig$
    2009-02-15 23:55:53 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2009-02-15 23:55:37 ----D---- C:\Program Files\Spybot - Search & Destroy
    2009-02-15 23:11:32 ----D---- C:\WINDOWS\Temp
    2009-02-15 23:09:56 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
    2009-02-15 23:09:54 ----D---- C:\WINDOWS\system32\drivers
    2009-02-13 03:26:14 ----A---- C:\WINDOWS\NeroDigital.ini
    2009-02-12 03:00:57 ----A---- C:\WINDOWS\imsins.BAK
    2009-02-11 01:21:27 ----SD---- C:\Documents and Settings\Cam\Application Data\Microsoft
    2009-02-03 18:21:12 ----A---- C:\WINDOWS\system32\MRT.exe
    2009-01-29 09:28:17 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
    2009-01-29 09:28:09 ----A---- C:\WINDOWS\system32\avgrsstx.dll

    ======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

    R1 AvgLdx86;AVG AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-01-29 325128]
    R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-01-29 27656]
    R1 AvgTdiX;AVG8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-01-29 107272]
    R1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\System32\DRIVERS\p3.sys [2008-04-13 42752]
    R2 Aspi32;Aspi32; C:\WINDOWS\system32\drivers\Aspi32.sys [1997-12-22 23936]
    R3 ac97intc;Intel(r) 82801 Audio Driver Install Service (WDM); C:\WINDOWS\system32\drivers\ac97intc.sys [2001-08-17 96256]
    R3 i81x;i81x; C:\WINDOWS\System32\DRIVERS\i81xnt5.sys [2004-08-03 161020]
    R3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\System32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
    R3 rtl8185;Realtek RTL8185 54M Wireless LAN Network Adapter Driver; C:\WINDOWS\system32\DRIVERS\rtl8185.sys [2008-05-14 308992]
    R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
    R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
    S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
    S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
    S3 iAimFP0;iAimFP0; C:\WINDOWS\System32\DRIVERS\wADV01nt.sys [2004-08-03 12415]
    S3 iAimFP1;iAimFP1; C:\WINDOWS\System32\DRIVERS\wADV02NT.sys [2004-08-03 12127]
    S3 iAimFP2;iAimFP2; C:\WINDOWS\System32\DRIVERS\wADV05NT.sys [2004-08-03 11775]
    S3 iAimFP3;iAimFP3; C:\WINDOWS\System32\DRIVERS\wSiINTxx.sys [2004-08-03 12063]
    S3 iAimFP4;iAimFP4; C:\WINDOWS\System32\DRIVERS\wVchNTxx.sys [2004-08-03 19455]
    S3 iAimFP5;iAimFP5; C:\WINDOWS\system32\DRIVERS\wADV07nt.sys [2004-08-03 11807]
    S3 iAimFP6;iAimFP6; C:\WINDOWS\system32\DRIVERS\wADV08nt.sys [2004-08-03 11295]
    S3 iAimFP7;iAimFP7; C:\WINDOWS\system32\DRIVERS\wADV09nt.sys [2004-08-03 11871]
    S3 iAimTV0;iAimTV0; C:\WINDOWS\System32\DRIVERS\wATV01nt.sys [2004-08-03 29311]
    S3 iAimTV1;iAimTV1; C:\WINDOWS\System32\DRIVERS\wATV02NT.sys [2004-08-03 19551]
    S3 iAimTV2;iAimTV2; C:\WINDOWS\System32\DRIVERS\wATV03nt.sys []
    S3 iAimTV3;iAimTV3; C:\WINDOWS\System32\DRIVERS\wATV04nt.sys [2004-08-03 33599]
    S3 iAimTV4;iAimTV4; C:\WINDOWS\System32\DRIVERS\wCh7xxNT.sys [2004-08-03 23615]
    S3 iAimTV5;iAimTV5; C:\WINDOWS\system32\DRIVERS\wATV10nt.sys [2004-08-03 25471]
    S3 iAimTV6;iAimTV6; C:\WINDOWS\system32\DRIVERS\wATV06nt.sys [2004-08-03 22271]
    S3 Ptserlp;PCTEL Serial Device Driver for PCI; C:\WINDOWS\System32\DRIVERS\ptserlp.sys [2001-08-17 112574]
    S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
    S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
    S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
    S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

    ======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

    R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-08-24 611664]
    R2 avg8emc;AVG8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-01-29 903960]
    R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-01-29 298264]
    R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-20 152984]
    R2 Pctspk;PCTEL Speaker Phone; C:\WINDOWS\system32\pctspk.exe [2001-08-17 86016]
    S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
    S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

    -----------------EOF-----------------

    info.txt logfile of random's system information tool 1.05 2009-02-28 13:13:33

    ======Uninstall list======

    -->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
    -->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
    -->C:\WINDOWS\UNNeroVision.exe /UNINSTALL
    -->C:\WINDOWS\UNNMP.exe /UNINSTALL
    -->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
    Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
    Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
    AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
    HijackThis 2.0.2-->"C:\Documents and Settings\Cam\Desktop\HijackThis.exe" /uninstall
    Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
    Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
    Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
    Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
    Java(TM) 6 Update 3-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
    Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
    Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
    Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
    Microsoft Office 2000 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
    Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
    Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
    Mozilla Firefox (3.0.6)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
    Nero Suite-->C:\Program Files\Common Files\Nero\Uninstall\setupx.exe /uninstall ExtraUninstallID=""
    OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
    PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninst
    Q-Type 2.2-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Q-Type\uninst.isu" -c"C:\Program Files\Q-Type\MkUnInst.dll"
    RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
    Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
    Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
    Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
    Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
    Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
    Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
    Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
    Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
    Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
    Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
    Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
    Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
    Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
    Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
    Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
    Windows Media Player Firefox Plugin-->MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
    Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
    WinZip-->"C:\Program Files\WinZip\WINZIP32.EXE" /uninstall

    ======Hosts File======

    127.0.0.1 www.007guard.com
    127.0.0.1 007guard.com
    127.0.0.1 008i.com
    127.0.0.1 www.008k.com
    127.0.0.1 008k.com
    127.0.0.1 www.00hq.com
    127.0.0.1 00hq.com
    127.0.0.1 010402.com
    127.0.0.1 www.032439.com
    127.0.0.1 032439.com

    ======Security center information======

    AV: AVG Anti-Virus Free

    System event log

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4201
    Message: The system detected that network adapter \DEVICE\TCPIP_{84E6B98B-244D-4EE5-8F08-8F218899E9D4} was connected to the network,
    and has initiated normal operation over the network adapter.

    Record Number: 20766
    Source Name: Tcpip
    Time Written: 20090203053658.000000-300
    Event Type: information
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4201
    Message: The system detected that network adapter \DEVICE\TCPIP_{84E6B98B-244D-4EE5-8F08-8F218899E9D4} was connected to the network,
    and has initiated normal operation over the network adapter.

    Record Number: 20765
    Source Name: Tcpip
    Time Written: 20090203053513.000000-300
    Event Type: information
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4201
    Message: The system detected that network adapter \DEVICE\TCPIP_{84E6B98B-244D-4EE5-8F08-8F218899E9D4} was connected to the network,
    and has initiated normal operation over the network adapter.

    Record Number: 20764
    Source Name: Tcpip
    Time Written: 20090203053458.000000-300
    Event Type: information
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4201
    Message: The system detected that network adapter \DEVICE\TCPIP_{84E6B98B-244D-4EE5-8F08-8F218899E9D4} was connected to the network,
    and has initiated normal operation over the network adapter.

    Record Number: 20763
    Source Name: Tcpip
    Time Written: 20090203053448.000000-300
    Event Type: information
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4201
    Message: The system detected that network adapter \DEVICE\TCPIP_{84E6B98B-244D-4EE5-8F08-8F218899E9D4} was connected to the network,
    and has initiated normal operation over the network adapter.

    Record Number: 20762
    Source Name: Tcpip
    Time Written: 20090203053424.000000-300
    Event Type: information
    User:

    Application event log

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 1000
    Message: Faulting application update.exe, version 6.2.29.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0001142e.

    Record Number: 109
    Source Name: Application Error
    Time Written: 20070510030038.000000-240
    Event Type: error
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4097
    Message: The application, C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\ff44198ee855e6aaa8ea845a894e972b\update\update.exe, generated an application error
    The error occurred on 05/09/2007 @ 18:15:46.906
    The exception generated was c0000005 at address 7C91142E (ntdll!wcsncpy)

    Record Number: 108
    Source Name: DrWatson
    Time Written: 20070509181546.000000-240
    Event Type: information
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 1000
    Message: Faulting application update.exe, version 6.2.29.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0001142e.

    Record Number: 107
    Source Name: Application Error
    Time Written: 20070509181045.000000-240
    Event Type: error
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 4097
    Message: The application, C:\WINDOWS\SoftwareDistribution\Download\e7315ae76f5adc7c9afda4e7adacef1d\update\update.exe, generated an application error
    The error occurred on 05/09/2007 @ 03:05:40.046
    The exception generated was c0000005 at address 7C91142E (ntdll!wcsncpy)

    Record Number: 106
    Source Name: DrWatson
    Time Written: 20070509030540.000000-240
    Event Type: information
    User:

    Computer Name: CAM-ZU3B04B42VE
    Event Code: 1000
    Message: Faulting application update.exe, version 6.2.29.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0001142e.

    Record Number: 105
    Source Name: Application Error
    Time Written: 20070509030038.000000-240
    Event Type: error
    User:

    ======Environment variables======

    "ComSpec"=%SystemRoot%\system32\cmd.exe
    "Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
    "windir"=%SystemRoot%
    "OS"=Windows_NT
    "PROCESSOR_ARCHITECTURE"=x86
    "PROCESSOR_LEVEL"=6
    "PROCESSOR_IDENTIFIER"=x86 Family 6 Model 11 Stepping 1, GenuineIntel
    "PROCESSOR_REVISION"=0b01
    "NUMBER_OF_PROCESSORS"=1
    "PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
    "TEMP"=%SystemRoot%\TEMP
    "TMP"=%SystemRoot%\TEMP
    "FP_NO_HOST_CHECK"=NO

    -----------------EOF-----------------

    Malwarebytes' Anti-Malware 1.34
    Database version: 1804
    Windows 5.1.2600 Service Pack 3

    2/26/2009 12:00:13 AM
    mbam-log-2009-02-26 (00-00-13).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 84780
    Time elapsed: 44 minute(s), 39 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  4. #4
    Emeritus- Security Expert peku006's Avatar
    Join Date
    Feb 2007
    Location
    Norway
    Posts
    3,103

    Default

    Hi pfa11
    Could you please describe your malware problems?

    1 - Clean temp files

    • Download and Run ATF Cleaner
      Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.Double-click ATF Cleaner.exe to open it.

      Under Main choose:
      • Windows Temp
        Current User Temp
        All Users Temp
        Temporary Internet Files
        Prefetch
        Java Cache

        *The other boxes are optional*
        Then click the Empty Selected button.

      if you use Firefox:
      • Click Firefox at the top and choose: Select All
        Click the Empty Selected button.
        NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

      if you use Opera:
      • Click Opera at the top and choose: Select All
        Click the Empty Selected button.
        NOTE: If you would like to keep your saved passwords, please click NO at the prompt.


      Click Exit on the Main menu to close the program


    2 - Kaspersky Online Scan

    Please go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases
    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    9. Please post this log in your next reply.


    3 - Run Hijackthis
    Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

    4 - Status Check
    Please reply with


    1. the Kaspersky online scanner report
    2. a fresh HijackThis log

    Thanks peku006
    I don't help with logs thru PM. If you have problems create a thread in the forum, please.

  5. #5
    Emeritus- Security Expert peku006's Avatar
    Join Date
    Feb 2007
    Location
    Norway
    Posts
    3,103

    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    I don't help with logs thru PM. If you have problems create a thread in the forum, please.

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