Please then try this instead:
Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.
- Check (tick) this box: YES, I accept the Terms of Use.
- Click on the Start button next to it.
- When prompted to run ActiveX. click Yes.
- You will be asked to install an ActiveX. Click Install.
- Once installed, the scanner will be initialized.
- After the scanner is initialized, click Start.
- Uncheck (untick) Remove found threats box.
- Check (tick) Scan unwanted applications.
- Click on Scan.
- It will start scanning. Please be patient.
- Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.