Page 2 of 2 FirstFirst 12
Results 11 to 13 of 13

Thread: multiple pop-ups that say system is infected

  1. #11
    Junior Member
    Join Date
    Aug 2007
    Posts
    25

    Default

    I then downloaded ATF and ran it - it said it cleaned out the files. But, when I tried to run the Kaspersky, a pop up came up saying it uses Java. I figured that I don't have java now since I deleted the old files, so i tried to reinstall the newer version from www.java.com, but it wouldn't download. So I still haven't been able to run the kaspersky scan. Not sure what to do now.....
    thanks!!

  2. #12
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    I didn't ask to remove Java 6 Update 11

    Anyway, please try this set of instructions:

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 12.
    • Click the
      Download
      button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Then from your desktop double-click on jre-6u12-windows-i586-p.exe to install the newest version. Uncheck MSN toolbar if it's offered there.


    Please try Kaspersky online scanner after that.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #13
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •