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Thread: Can only describe the symptoms

  1. #21
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    i copied and pasted what you wrote into run and it worked.

    I will post again after i complete the rest of the steps.

    thanks

  2. #22
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    Hello:

    When i try to go to windows updates it says i should be prompted for active x toolbar but nothing happens. I tried to play around with some of the security settings and it still didnt work. I reset all the setting back to default.

  3. #23
    Security Expert: Emeritus Blade81's Avatar
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    Ok. I was just going to post that you had one extra space between slash and u (/ u instead of /u)

    EDIT: Were you able to access Windows Update after resetting security settings?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
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    If you have problems create a thread in the forum, please.

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  4. #24
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    yeah but now i have a different issue. I know I am close. You have been a great help. Thank you for your time and dedication.

  5. #25
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    Hi

    Were you able to solve the "different issue"?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #26
    Security Expert: Emeritus Blade81's Avatar
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    Due to inactivity, this thread will now be closed.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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