Hi bsmither
Please empty your Norton AntiVirus Quarantine. f you don't know how, click here.
1 - Download and Run RSIT
- Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
- Double click on RSIT.exe to run RSIT.
- Click Continue at the disclaimer screen.
- Once it has finished, two logs will open. Please post the contents of both log.txt<- (will be maximized) and info.txt<- (will be minimized)
2- Status Check
Please reply with
1.the logs from RSIT (log.txt ,info.txt)
Thanks peku006