help with virtumonde.prx please.

[FeneltonJim]

hello my name is feneltonjim and i am having problems removing the virtumonde virus. spybots search & destroy directed me to this forum for help. I am not an expert on the computer but i have some common sense.I have read through the forums replys for an idea of what to do so i have already downloaded ERUNT and backed up the system regestry and have downloaded highjackthis (not doing anything with the results) i saved the log file and here it is.. thank you so much for your time!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:41:39 AM, on 3/7/2009
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Embarq Online Security 8\Anti-Virus\fsgk32st.exe
C:\Program Files\Embarq Online Security 8\Common\FSMA32.EXE
C:\Program Files\Embarq Online Security 8\Anti-Virus\FSGK32.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Embarq Online Security 8\Common\FSMB32.EXE
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Embarq Online Security 8\Common\FCH32.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Embarq Online Security 8\Common\FAMEH32.EXE
C:\Program Files\Embarq Online Security 8\Anti-Virus\fsqh.exe
C:\Program Files\Embarq Online Security 8\FSPC\fspc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Embarq Online Security 8\FWES\Program\fsdfwd.exe
C:\Program Files\Embarq Online Security 8\FSAUA\program\fsaua.exe
C:\Program Files\Embarq Online Security 8\Anti-Virus\fssm32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Embarq Online Security 8\FSAUA\program\fsus.exe
C:\Program Files\Virtual Assistant\bin\mpbtn.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Embarq Online Security 8\Anti-Virus\fsav32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myembarq.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.trendsecure.com/portal/en...HJTInstall.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Embarq Toolbar - {4E7BD74F-2B8D-469E-92BE-BF2DFE9AAE2C} - C:\PROGRA~1\EMBARQ~1\EMBARQ~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7c8f67a3-6b47-457e-9686-3fa3df5e69e6} - C:\WINDOWS\System32\kozodobe.dll
O2 - BHO: {b435bded-1714-1019-9814-cfb6bab3150d} - {d0513bab-6bfc-4189-9101-4171dedb534b} - C:\WINDOWS\System32\juyvuu.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [tufagawedu] Rundll32.exe "C:\WINDOWS\System32\dejufedu.dll",s
O4 - HKLM\..\Run: [CPM87e7a33d] Rundll32.exe "c:\windows\system32\rokeyuki.dll",a
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [tufagawedu] Rundll32.exe "C:\WINDOWS\System32\dejufedu.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: EMBARQ Help.lnk = C:\Program Files\Virtual Assistant\bin\matcli.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Embarq Online Security 8\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Embarq Online Security 8\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Embarq Online Security 8\FSPC\fspcmsie.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: http://www.embarq.com
O15 - Trusted Zone: http://www.myembarq.com
O15 - Trusted Zone: http://*.myembarq.com
O15 - Trusted Zone: http://*.radiotime.com
O15 - Trusted Zone: http://content.embarq.synacor.com
O20 - AppInit_DLLs: C:\WINDOWS\System32\pazewaju.dll dlqnfj.dll twnsgs.dll mgbueh.dll wsuqut.dll eyboxt.dll c:\windows\system32\nipiluti.dll c:\windows\system32\wokawewo.dll c:\windows\system32\rokeyuki.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\rokeyuki.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\rokeyuki.dll
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\ORSP Client\fsorsp.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

--
End of file - 8586 bytes

[ken545]

Hello FeneltonJim

Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.


Your Operating System is seriously outdated and its letting this garbage in, not now but when we're done we need to update it.




Do this first...Important

Disable the TeaTimer, leave it disabled, do not turn it back on until we're done or it will prevent fixes from taking

• Run Spybot-S&D in Advanced Mode.
• If it is not already set to do this Go to the Mode menu select "Advanced Mode"
• On the left hand side, Click on Tools
• Then click on the Resident Icon in the List
• Uncheck "Resident TeaTimer" and OK any prompts.
• Restart your computer.<--You need to do this for it to take effect

Please do not proceed until the TeaTimer is disabled








Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {7c8f67a3-6b47-457e-9686-3fa3df5e69e6} - C:\WINDOWS\System32\kozodobe.dll
O2 - BHO: {b435bded-1714-1019-9814-cfb6bab3150d} - {d0513bab-6bfc-4189-9101-4171dedb534b} - C:\WINDOWS\System32\juyvuu.dll

O4 - HKLM\..\Run: [tufagawedu] Rundll32.exe "C:\WINDOWS\System32\dejufedu.dll",s
O4 - HKLM\..\Run: [CPM87e7a33d] Rundll32.exe "c:\windows\system32\rokeyuki.dll",a
O4 - HKUS\S-1-5-19\..\Run: [tufagawedu] Rundll32.exe "C:\WINDOWS\System32\dejufedu.dll",s (User 'LOCAL SERVICE')

O20 - AppInit_DLLs: C:\WINDOWS\System32\pazewaju.dll dlqnfj.dll twnsgs.dll mgbueh.dll wsuqut.dll eyboxt.dll c:\windows\system32\nipiluti.dll c:\windows\system32\wokawewo.dll c:\windows\system32\rokeyuki.dll

O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\rokeyuki.dll

O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\rokeyuki.dll






Please download ATF Cleaner by Atribune to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.






Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and Paste the entire report in your next reply along with a New Hijackthis log.

[ken545]

This thread is being closed due to lack of response,

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.