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Thread: Virtumonde

  1. #21
    Junior Member
    Join Date
    Mar 2009
    Posts
    27

    Default

    Oh, yeah. Oops. Sorry about that. Here is the ComboFix log.


    ComboFix 09-03-10.03 - Jim 2009-03-14 16:29:43.3 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.1977 [GMT -7:00]
    Running from: c:\documents and settings\Jim\Desktop\ComboFix.exe
    Command switches used :: c:\documents and settings\Jim\Desktop\CFScript.txt
    AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
    * Created a new restore point

    FILE ::
    C:\537925202
    C:\cyieqw.exe
    C:\mfvse.exe
    c:\program files\Common Files\bfyxdl.dll
    C:\tcrnwc.exe
    C:\ucpdcu.exe
    c:\windows\instsp1.exe
    c:\windows\Jmudukogevus.dll
    c:\windows\olimizuf.dll
    c:\windows\oyananiy.dll
    c:\windows\system32\drivers\e55263f7.sys
    c:\windows\system32\kjr3iorojdnbfi43unjfd.dll
    C:\yiar.exe
    .
    The following files were disabled during the run:
    c:\program files\Common Files\Logitech\LVMVFM\LVPrcInj.dll


    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\537925202
    C:\cyieqw.exe
    C:\mfvse.exe
    c:\program files\Common Files\bfyxdl.dll
    C:\tcrnwc.exe
    C:\ucpdcu.exe
    c:\windows\instsp1.exe
    c:\windows\Jmudukogevus.dll
    c:\windows\olimizuf.dll
    c:\windows\oyananiy.dll
    c:\windows\system32\drivers\e55263f7.sys
    c:\windows\system32\kjr3iorojdnbfi43unjfd.dll
    c:\windows\TEMP\ntdll64.dll
    C:\yiar.exe

    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Legacy_yciwaovpxez
    -------\Service_e55263f7
    -------\Service_yciwaovpxez


    ((((((((((((((((((((((((( Files Created from 2009-02-14 to 2009-03-14 )))))))))))))))))))))))))))))))
    .

    2009-03-13 12:03 . 2009-03-13 12:03 <DIR> d-------- c:\documents and settings\Jim\Application Data\Ahead
    2009-03-13 12:01 . 2009-03-13 12:01 <DIR> d-------- c:\program files\Nero
    2009-03-13 12:01 . 2009-03-13 12:06 <DIR> d-------- c:\program files\Common Files\Ahead
    2009-03-09 17:39 . 2009-03-09 17:39 <DIR> d-------- c:\documents and settings\All Users\Application Data\nView_Profiles
    2009-03-09 15:07 . 2009-03-09 15:07 <DIR> d-------- c:\program files\Trend Micro
    2009-03-09 15:04 . 2009-03-09 15:05 <DIR> d-------- c:\program files\ERUNT
    2009-02-18 14:56 . 2009-02-18 14:56 <DIR> d-------- c:\windows\PrimoPDF4
    2009-02-18 14:56 . 2009-02-18 14:56 <DIR> d-------- c:\program files\activePDF
    2009-02-18 14:56 . 2006-12-11 14:12 176,235 --a------ c:\windows\system32\Primomonnt.dll

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-03-14 23:37 --------- d-----w c:\program files\Symantec AntiVirus
    2009-03-14 23:36 0 ----a-w c:\windows\system32\drivers\lvuvc.hs
    2009-03-13 09:01 --------- d-----w c:\program files\Trillian
    2009-03-12 23:16 --------- d--h--w c:\program files\InstallShield Installation Information
    2009-03-12 23:16 --------- d-----w c:\program files\CyberLink
    2009-03-10 00:39 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
    2009-03-07 20:56 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2009-03-07 07:12 --------- d-----w c:\program files\Spybot - Search & Destroy
    2009-02-14 06:41 --------- d-----w c:\documents and settings\Jim\Application Data\HP
    2009-02-13 06:43 --------- d-----w c:\documents and settings\Jim\Application Data\Move Networks
    2009-02-12 10:04 --------- d-----w c:\program files\AskBarDis
    2009-02-12 03:52 --------- d-----w c:\program files\HP
    2009-02-12 03:52 --------- d-----w c:\program files\Common Files\HP
    2009-02-12 03:52 --------- d-----w c:\documents and settings\All Users\Application Data\HP
    2009-02-12 03:50 --------- d-----w c:\program files\Hewlett-Packard
    2009-02-12 03:49 --------- d-----w c:\program files\Common Files\Hewlett-Packard
    2009-02-10 08:50 --------- d-----w c:\documents and settings\All Users\Application Data\DVD Shrink
    2009-02-03 01:50 --------- d-----w c:\program files\Audacity
    2009-02-02 07:01 --------- d-----w c:\program files\GameSpy
    2009-02-02 06:59 --------- d-----w c:\documents and settings\Jim\Application Data\InstallShield
    2009-02-02 06:21 --------- d-----w c:\documents and settings\Jim\Application Data\My Games
    2009-02-02 04:21 --------- d-----w c:\program files\7-Zip
    2009-01-31 03:23 --------- d-----w c:\program files\QuickTime
    2009-01-14 09:52 --------- d-----w c:\program files\Google
    2009-01-14 08:19 --------- d-s---w c:\program files\Xfire
    2009-01-14 08:19 --------- d-----w c:\documents and settings\Jim\Application Data\Xfire
    2009-01-14 07:19 --------- d-----w c:\program files\Firaxis Games
    2009-01-14 06:07 --------- d-----w c:\program files\HWiNFO32
    .

    ((((((((((((((((((((((((((((( SnapShot@2009-03-11_14.48.21.85 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2005-09-12 23:13:46 233,472 ----a-w c:\windows\NuNInst.exe
    - 2009-03-10 23:14:35 104,960 -c--a-w c:\windows\system32\dllcache\userinit.exe
    + 2008-04-14 00:12:38 26,112 -c--a-w c:\windows\system32\dllcache\userinit.exe
    + 2005-08-15 19:08:26 5,888 ----a-w c:\windows\system32\drivers\imagedrv.sys
    + 2005-08-15 19:08:26 127,488 ----a-w c:\windows\system32\drivers\imagesrv.sys
    + 2006-04-05 18:34:04 102,016 ----a-w c:\windows\system32\drivers\InCDfs.sys
    + 2006-04-05 18:34:22 29,568 ----a-w c:\windows\system32\drivers\InCDPass.sys
    + 2006-04-05 18:34:56 8,832 ----a-w c:\windows\system32\drivers\InCDrec.sys
    + 2006-04-05 18:34:36 33,792 ----a-w c:\windows\system32\drivers\InCDRm.sys
    + 2004-07-27 00:16:10 1,568,768 ----a-w c:\windows\system32\imagX7.dll
    + 2004-07-27 00:16:10 476,320 ----a-w c:\windows\system32\imagXpr7.dll
    + 2004-07-27 00:16:10 262,144 ----a-w c:\windows\system32\imagXR7.dll
    + 2004-07-27 00:16:10 471,040 ----a-w c:\windows\system32\imagXRA7.dll
    + 2005-02-16 22:18:04 90,184 ----a-w c:\windows\system32\NeroCo.dll
    - 2009-03-11 21:16:06 58,613 ----a-w c:\windows\system32\nvModes.dat
    + 2009-03-14 23:27:10 63,253 ----a-w c:\windows\system32\nvModes.dat
    + 2004-07-09 16:43:56 364,544 ----a-w c:\windows\system32\TwnLib4.dll
    - 2009-03-10 23:14:35 104,960 ----a-w c:\windows\system32\userinit.exe
    + 2008-04-14 00:12:38 26,112 ----a-w c:\windows\system32\userinit.exe
    + 2005-09-12 23:13:46 233,472 ----a-w c:\windows\UNNeroBackItUp.exe
    + 2005-09-12 23:13:46 233,472 ----a-w c:\windows\UNNeroMediaHome.exe
    + 2005-09-12 23:13:46 233,472 ----a-w c:\windows\UNNeroShowTime.exe
    + 2005-09-12 23:13:46 233,472 ----a-w c:\windows\UNNeroVision.exe
    + 2005-09-12 23:13:46 233,472 ----a-w c:\windows\UNRecode.exe
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-14 68856]
    "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-04-21 94208]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-01 7561216]
    "Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-06-29 1032192]
    "LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2006-05-04 237568]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
    "DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-11-07 122940]
    "ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
    "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
    "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-03-24 53408]
    "vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-06-14 124656]
    "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-12 49152]
    "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-09 49152]
    "NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
    "InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2006-04-05 518144]
    "nwiz"="nwiz.exe" [2006-05-01 c:\windows\system32\nwiz.exe]
    "SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 c:\windows\stsystra.exe]

    c:\documents and settings\Jim\Start Menu\Programs\Startup\
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-05-24 622653]

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "UpdatesDisableNotify"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
    "c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe"=
    "c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
    "c:\\Documents and Settings\\Jim\\My Documents\\Games\\Inspiration v3\\Inspiration v3\\Inspiration v3.exe"=
    "c:\\Program Files\\Trillian\\trillian.exe"=
    "c:\\Documents and Settings\\Jim\\My Documents\\Games\\Inspiration v3\\Inspiration v3\\Inspiration v3\\Inspiration v3.exe"=

    R2 HWiNFO32;HWiNFO32 Kernel Driver;c:\program files\HWiNFO32\HWiNFO32.SYS [2009-01-13 16616]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [2009-02-26 101936]
    R3 NWDellModem;Dell Wireless Mobile Broadband Modem Driver;c:\windows\system32\drivers\nwdelmdm.sys [2006-03-08 77952]
    R3 NWDellPort;Dell Wireless Mobile Broadband Status Port Driver;c:\windows\system32\drivers\nwdelser.sys [2006-03-08 77952]
    S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-06-14 115952]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{aa1e3a16-dbf4-11dd-b1e4-0016cfd78dfb}]
    \Shell\AutoRun\command - E:\LaunchU3.exe -a
    .
    Contents of the 'Scheduled Tasks' folder

    2009-03-12 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 13:34]
    .
    - - - - ORPHANS REMOVED - - - -

    BHO-{c5bf40a2-94f3-42bd-f434-1604812c8955} - c:\windows\system32\kjr3iorojdnbfi43unjfd.dll
    HKLM-Run-Sjafiro - c:\windows\Jmudukogevus.dll
    HKLM-Run-Jhakosita - c:\windows\oyananiy.dll
    SharedTaskScheduler-{C5BF40A2-94F3-42BD-F434-1604812C8955} - c:\windows\system32\kjr3iorojdnbfi43unjfd.dll


    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://hotmail.com/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    LSP: c:\windows\TEMP\ntdll64.dll
    .

    **************************************************************************

    catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-03-14 16:37:12
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
    c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    c:\program files\Common Files\Logitech\LVMVFM\LVPrcSrv.exe
    c:\windows\system32\rundll32.exe
    c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    c:\program files\Symantec AntiVirus\DefWatch.exe
    c:\windows\ehome\ehrecvr.exe
    c:\windows\ehome\ehSched.exe
    c:\program files\Nero\Nero 7\InCD\InCDsrv.exe
    c:\program files\Dell\QuickSet\NicConfigSvc.exe
    c:\windows\system32\nvsvc32.exe
    c:\windows\system32\HPZipm12.exe
    c:\windows\system32\stacsv.exe
    c:\program files\Symantec AntiVirus\Rtvscan.exe
    c:\windows\ehome\mcrdsvc.exe
    c:\windows\ehome\ehmsas.exe
    c:\windows\system32\dllhost.exe
    c:\windows\system32\wscntfy.exe
    .
    **************************************************************************
    .
    Completion time: 2009-03-14 16:42:19 - machine was rebooted
    ComboFix-quarantined-files.txt 2009-03-14 23:42:16
    ComboFix2.txt 2009-03-13 04:59:36
    ComboFix3.txt 2009-03-11 21:49:16

    Pre-Run: 37,587,746,816 bytes free
    Post-Run: 38,130,147,328 bytes free

    251 --- E O F --- 2009-03-08 11:01:15

  2. #22
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    A malicious .DLL file is disrupting the LSP chain on your computer. We need to get rid of it.
    1. Please download LSPFix from here.
    2. Run the LSPFix.exe that you have just finished downloading.
    3. Check the I know what I''m doing box.
    4. In the Keep box you should see one or more instances of ntdll64.dll.
    5. Select every instance of ntdll64.dll and move each one to the Remove box by clicking the >> button.
    6. When you are done click Finish>>.


    Post back a fresh HijackThis log, please.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #23
    Junior Member
    Join Date
    Mar 2009
    Posts
    27

    Default

    There were no instances of that file in the keep box but one already in the remove box. I hope that is okay. Here is the HJT log:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:25:19 PM, on 3/16/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\savedump.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\stacsv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: Bluetooth.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1175131989452
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://demo.rentmanager.com/msrdp.cab
    O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/.../en/crlocx.ocx
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InCD Helper (incdsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 9959 bytes

  4. #24
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Delete this folder:

    c:\program files\AskBarDis

    Empty Recycle Bin.

    Please go to Kaspersky website and perform an online antivirus scan.

    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select ''Run as administrator'' to perform this scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    9. Please post this log in your next reply along with a fresh HijackThis log.


    If you need a tutorial, see here
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  5. #25
    Junior Member
    Join Date
    Mar 2009
    Posts
    27

    Default

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Tuesday, March 17, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Tuesday, March 17, 2009 20:10:23
    Records in database: 1923277
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\

    Scan statistics:
    Files scanned: 107689
    Threat name: 5
    Infected objects: 7
    Suspicious objects: 0
    Duration of the scan: 01:59:10


    File name / Threat name / Threats count
    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\11780004\59FEF4BC.VBN Infected: Trojan.Win32.Agent2.eyb 1
    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\11780005\59FEF4C6.VBN Infected: Trojan.Win32.Agent2.eyb 1
    C:\Qoobox\Quarantine\C\tcrnwc.exe.vir Infected: Trojan-Downloader.Win32.Small.jkg 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\e55263f7.sys.vir Infected: Rootkit.Win32.Pakes.np 1
    C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_e55263f7_.sys.zip Infected: Rootkit.Win32.Pakes.np 1
    C:\Qoobox\Quarantine\C\WINDOWS\Temp\_ntdll64_.dll.zip Infected: Trojan-Spy.Win32.Agent.acrb 1
    C:\WINDOWS\system32\cajdoso.dll Infected: Trojan-PSW.Win32.Delf.dld 1

    The selected area was scanned.




    WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW




    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:07:04 PM, on 3/17/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\stacsv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: Bluetooth.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1175131989452
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://demo.rentmanager.com/msrdp.cab
    O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/.../en/crlocx.ocx
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InCD Helper (incdsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 10635 bytes

  6. #26
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Empty these folders:

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine
    C:\Qoobox\Quarantine

    Delete this:

    C:\WINDOWS\system32\cajdoso.dll

    Empty Recycle Bin.

    Still problems?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  7. #27
    Junior Member
    Join Date
    Mar 2009
    Posts
    27

    Default

    Memory use is back to normal, the computer is not slow, and I have control over the desktop again. I turned on TeaTimer to see if I would get a bunch of pop-up bubbles again--none came. I can connect to the Internet without a bunch of messages saying some files failed to load and (so far) there have been no random blank Internet Explorer pop-ups. I can change system settings like the sound scheme back to how they were. The computer seems to be running well. Thank you so much. I have not tried rebooting to see if it is still slow to start and still gives messages about files that failed to load. Also, yesterday it started sometimes failing while booting (Windows would shut down and go to a blue screen with an error message), so hopefully that will stop, but I don't know yet. Other than that I don't know how else to make sure it is working properly.

    Thank you so much for your help!

  8. #28
    Junior Member
    Join Date
    Mar 2009
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    The first reboot still failed. It got to my desktop for a second then went to a blue screen with a message. It told me to check new software/hardware. The message came with this information:

    Stop: 0X00000022 (0X0002030B, 0X8A5CC5A0, 0X8A5CC4E8, 0X8A664008)

    I don't know if that means anything to you and could be related to the bugs at hand, but I would definitely appreciate any thoughts you have.

    Also, are people from Finland called Fins?

  9. #29
    Security Expert: Emeritus
    Join Date
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    That error message is likely related to hardware.

    Have you added any new hardware lately?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  10. #30
    Junior Member
    Join Date
    Mar 2009
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    I started using a USB flash drive and an SD card to do this fixes we just went through so that I would not have to connect to the internet. But those are pretty tame for hardware, I think.

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