Helper.dll & Helper.sig along with various trojans detected by Malwarebytes

[TrinaBird]

No, it's not that folder. I believe the path is C:\Program Files\Common and it's empty.

It automatically opens when I restart the computer. Before the cleaning, the two files were in there. When I googled them, it appeared that they were some form of malware. After the cleaning the files are gone, but the empty folder still opens on its own on restart. Considering that it comes from some kind of malware, is it safe to just delete the empty folder through Windows Explorer?

[Shaba]

Yes please do that and let me know if it helped.

[TrinaBird]

That seemed to work. I deleted the folder, restarted and nothing popped up.

[Shaba]

Great

Still some issues?

[TrinaBird]

None that I'm seeing now. Everything is loading properly and no more pop ups. I very much thank you for the help.

I have always used McAfee Security Suite but I'm finding that it really does nothing to stop the malware from getting in. I have heard good things about the Kaspersky Security and am wondering what your thoughts are on the it. In your experience, have you found that Kaspersky is more proactive in stopping intrusions before they get in?

[Shaba]

Malware is nowadays made to pass through antiviruses.

If you have valid license, I recommend that you enhance your protection with some free programs instead. I will come to that in my final instructions.

But if you really want to change, Kaspersky is a good option, yes.

[TrinaBird]

I have a valid license McAfee but I need something that offers a real time protection against malware. If you can offer advice on a program that can do that, I would appreciate it. I am currently running McAfee, Spybot S&D free version, AdAware free version and scan regularly with Malwarebytes. None of these programs offer real time protection except for Spybot's Tea Timer.

Other than that, the computer seems fine now. If you don't see anything else to clean, I'm ready for your final instructions.

[Shaba]

McAfee has as well real-time protection but I think that you mean proactive protection.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

• Click START then RUN
• Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
  You can use one of these sites to check if any updates are needed for your pc.
  Secunia Software Inspector
  F-secure Health Check
  
• Visit Microsoft''s Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

[TrinaBird]

I followed all of your final instructions. OTCleanIt didn't remove ERUNT so I removed it through Add/Remove Programs.

Thank you for all of your help. Things seem to be running smoothly.

[Shaba]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.