Infected Computer

**crmorgan** · 2009-03-21, 19:17

Ok. Thank you. That worked. Here is the CombFix log followed by the new DDS log:

ComboFix 09-03-19.02 - Courtney 2009-03-21 10:58:25.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1678 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\CombbFxx.exe
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Courtney\Application Data\AntispywareBot
c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\LocalService\Application Data\twain_32\user.ds
c:\windows\system32\drivers\UAClrqhkdui.sys
c:\windows\system32\tmp.reg
c:\windows\system32\twain_32
c:\windows\system32\twain_32\local.ds
c:\windows\system32\twain_32\user.ds
c:\windows\system32\twext.exe
c:\windows\system32\UACdpasrsip.dll
c:\windows\system32\UACensgumii.dll
c:\windows\system32\UACfuwntjko.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjeypnwmd.log
c:\windows\system32\UACltptnkro.dll
c:\windows\system32\UACqebxuboy.log
c:\windows\system32\UACqrrvdylk.dll
c:\windows\system32\UACtudpglsq.dat
c:\windows\system32\UACwannoygf.log
c:\windows\system32\x64
E:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys

((((((((((((((((((((((((( Files Created from 2009-02-21 to 2009-03-21 )))))))))))))))))))))))))))))))
.

2009-03-19 15:26 . 2009-03-21 10:58 <DIR> d-------- C:\QUARANTINE
2009-03-18 09:43 . 2008-04-13 17:11 96,256 --a------ c:\windows\system32\ci.dll
2009-03-17 06:41 . 2009-03-19 14:38 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-03-16 15:35 . 2009-03-16 15:35 <DIR> d-------- C:\!KillBox
2009-03-16 15:26 . 2009-03-16 15:26 <DIR> d-------- C:\VundoFix Backups
2009-03-16 13:25 . 2009-03-16 13:25 200 --a------ c:\windows\WININIT.INI
2009-03-16 10:08 . 2009-03-16 10:08 <DIR> d-------- c:\documents and settings\Home
2009-03-16 07:57 . 2009-03-16 07:57 <DIR> d-------- c:\documents and settings\All Users\Application Data\Applications
2009-03-16 07:39 . 2009-03-16 11:49 <DIR> d-------- c:\program files\Windows Live Safety Center
2009-03-15 13:44 . 2009-03-15 13:44 <DIR> d-------- c:\program files\ERUNT
2009-03-03 15:05 . 2009-03-03 15:05 <DIR> d-------- c:\program files\2nd Story Software
2009-03-03 15:05 . 2009-03-03 15:05 57 --a------ c:\windows\TaxACT08.ini
2009-02-28 11:09 . 2009-02-28 11:09 47 --a------ c:\windows\Taxact07.ini
2009-02-26 13:17 . 2009-02-26 13:17 <DIR> d-------- c:\program files\Common Files\xing shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 21:37 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-19 20:35 --------- d-----w c:\program files\Java
2009-03-19 20:14 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-16 20:24 --------- d-----w c:\program files\Common Files\Roxio Shared
2009-03-16 17:16 --------- d-----w c:\program files\Google
2009-03-16 17:08 --------- d-----w c:\program files\GetRight
2009-02-26 20:17 --------- d-----w c:\program files\Common Files\Real
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 ------w c:\windows\system32\dllcache\win32k.sys
2009-02-06 18:30 --------- d-----w c:\documents and settings\All Users\Application Data\Dell
2009-01-17 05:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
2009-01-15 14:55 410,984 ----a-w c:\windows\system32\deploytk.dll
2008-10-02 22:52 60 ----a-w c:\documents and settings\Courtney\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B709835C-2AFC-43C2-8E3E-F71C68B27657}]
2008-04-13 17:11 96256 --a------ c:\windows\system32\ci.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-16 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-16 138008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Lexmark 1200 Series"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2006-07-12 57344]
"Propel Accelerator"="c:\program files\Propel Accelerator\trayctl.exe" [2008-07-16 69632]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2003-02-25 139347]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2003-03-06 90182]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-26 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 c:\windows\RTHDCPL.EXE]

c:\documents and settings\Courtney\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2008-10-01 1738032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-09-22 50688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-22 11:42 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="0x00000000"
"UpdatesDisableNotify"="0x00000000"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0bfaba3-8fca-11dd-99a4-00219b08495b}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
HKLM-Run-WordPerfect Office 1215 - c:\program files\WordPerfect Office 12\Programs\Registration.exe

.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files\Propel Accelerator\prplsf.dll
FF - ProfilePath - c:\documents and settings\Courtney\Application Data\Mozilla\Firefox\Profiles\l0g4iauw.default\
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-21 11:00:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(544)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

- - - - - - - > 'lsass.exe'(600)
c:\program files\Propel Accelerator\prplsf.dll
.
Completion time: 2009-03-21 11:01:33
ComboFix-quarantined-files.txt 2009-03-21 18:01:31

Pre-Run: 293,340,880,896 bytes free
Post-Run: 293,477,007,360 bytes free

149 --- E O F --- 2009-03-11 22:46:49

DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 11:05:18.40 on Sat 03/21/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1570 [GMT -7:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Documents and Settings\Courtney\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {60c01892-ada7-487e-8518-5a9a7defa320} - c:\windows\system32\ci.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: {b709835c-2afc-43c2-8e3e-f71c68b27657} - c:\windows\system32\ci.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 66.174.92.14 69.78.96.14
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll

============= SERVICES / DRIVERS ===============

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]

=============== Created Last 30 ================

2009-03-21 10:52 161,792 a------- c:\windows\SWREG.exe
2009-03-21 10:52 98,816 a------- c:\windows\sed.exe
2009-03-21 10:52 <DIR> --d----- C:\CombbFxx
2009-03-19 15:26 <DIR> --d----- C:\QUARANTINE
2009-03-19 14:59 <DIR> --dshr-- C:\cmdcons
2009-03-19 14:59 <DIR> --d----- c:\windows\setup.pss
2009-03-19 14:59 <DIR> --d----- c:\windows\setupupd
2009-03-18 09:43 96,256 a------- c:\windows\system32\ci.dll
2009-03-17 06:41 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-16 15:35 <DIR> --d----- C:\!KillBox
2009-03-16 15:26 <DIR> --d----- C:\VundoFix Backups
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared

==================== Find3M ====================

2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat

============= FINISH: 11:05:29.75 ===============

**Blade81** · 2009-03-22, 10:24

Hi again,

Uninstall old Adobe Reader versions and get the latest one here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader!

Open notepad and copy/paste the text in the quotebox below into it:

Code:

DDS::
uStart Page = about:blank
BHO: {60c01892-ada7-487e-8518-5a9a7defa320} - c:\windows\system32\ci.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File

File::
c:\windows\system32\ci.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B709835C-2AFC-43C2-8E3E-F71C68B27657}]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=-
"UpdatesDisableNotify"=-

Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Close all browser windows (this one included). Refering to the picture above, drag CFScript into CombbFxx.exe
Then post the resultant log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here. If you get a message that latest Java must be installed "enable" the Java add-ons in IE7. Do that using "manage add-ons" from the IE7 toolbar.

Post back its report, a fresh dds log and above mentioned ComboFix resultant log.

**crmorgan** · 2009-03-22, 19:43

Thank you. I uninstalled old Adobe Reader and installed the new version. I copied the designated text into Notepad and saved it to my desktop. When I dragged CFScript into the CombFix icon the program started to open and then I received the following error message; "You cannot rename ComboFix as CombbFxx. Please use another name, preferably made up of alphanumeric characters". I stopped at that point for further instructions. Thank you for your time. I really appreciate it.

**Blade81** · 2009-03-22, 19:49

Hi

Delete renamed ComboFix file and download a fresh one to your desktop. Then making sure that protection software is disabled, drag 'n' drop script file over this fresh ComboFix.exe file.

**crmorgan** · 2009-03-23, 05:30

I prematurely posted only ComboFix scan. Here are all 3.

ComboFix 09-03-19.02 - Courtney 2009-03-22 14:22:26.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1569 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Courtney\Desktop\CFScript.txt.txt
* Created a new restore point
* Resident AV is active

FILE ::
c:\windows\system32\ci.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\ci.dll . . . . failed to delete

.
((((((((((((((((((((((((( Files Created from 2009-02-22 to 2009-03-22 )))))))))))))))))))))))))))))))
.

2009-03-22 11:27 . 2009-03-22 11:28 <DIR> d-------- c:\program files\Common Files\Adobe
2009-03-21 10:52 . 2009-03-21 11:30 <DIR> d-------- C:\CombbFxx
2009-03-19 15:26 . 2009-03-22 14:22 <DIR> d-------- C:\QUARANTINE
2009-03-18 09:43 . 2008-04-13 17:11 96,256 --a------ c:\windows\system32\ci.dll
2009-03-16 15:35 . 2009-03-16 15:35 <DIR> d-------- C:\!KillBox
2009-03-16 13:25 . 2009-03-16 13:25 200 --a------ c:\windows\WININIT.INI
2009-03-16 10:08 . 2009-03-16 10:08 <DIR> d-------- c:\documents and settings\Home
2009-03-16 07:57 . 2009-03-16 07:57 <DIR> d-------- c:\documents and settings\All Users\Application Data\Applications
2009-03-16 07:39 . 2009-03-16 11:49 <DIR> d-------- c:\program files\Windows Live Safety Center
2009-03-15 13:44 . 2009-03-15 13:44 <DIR> d-------- c:\program files\ERUNT
2009-03-03 15:05 . 2009-03-03 15:05 <DIR> d-------- c:\program files\2nd Story Software
2009-03-03 15:05 . 2009-03-03 15:05 57 --a------ c:\windows\TaxACT08.ini
2009-02-28 11:09 . 2009-02-28 11:09 47 --a------ c:\windows\Taxact07.ini
2009-02-26 13:17 . 2009-02-26 13:17 <DIR> d-------- c:\program files\Common Files\xing shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 21:37 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-19 20:35 --------- d-----w c:\program files\Java
2009-03-19 20:14 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-16 20:24 --------- d-----w c:\program files\Common Files\Roxio Shared
2009-03-16 17:16 --------- d-----w c:\program files\Google
2009-03-16 17:08 --------- d-----w c:\program files\GetRight
2009-02-26 20:17 --------- d-----w c:\program files\Common Files\Real
2009-02-06 18:30 --------- d-----w c:\documents and settings\All Users\Application Data\Dell
2008-10-02 22:52 60 ----a-w c:\documents and settings\Courtney\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-03-21_11.01.01.25 )))))))))))))))))))))))))))))))))))))))))
.
+ 2004-08-04 10:00:00 23,424 ----a-w c:\windows\system32\drivers\kbpexzak.sys
+ 2004-08-04 10:00:00 23,424 ----a-w c:\windows\system32\drivers\mqzjtnsy.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{60C01892-ADA7-487E-8518-5A9A7DEFA320}]
2008-04-13 17:11 96256 --a------ c:\windows\system32\ci.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-16 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-16 138008]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Lexmark 1200 Series"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2006-07-12 57344]
"Propel Accelerator"="c:\program files\Propel Accelerator\trayctl.exe" [2008-07-16 69632]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2003-02-25 139347]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2003-03-06 90182]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-26 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 c:\windows\RTHDCPL.EXE]

c:\documents and settings\Courtney\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2008-10-01 1738032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-09-22 50688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-22 11:42 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=

R0 kbpexzak;kbpexzak;c:\windows\system32\drivers\kbpexzak.sys [2004-08-11 23424]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0bfaba3-8fca-11dd-99a4-00219b08495b}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\Propel Accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\Propel Accelerator\pac-image.html
LSP: c:\program files\Propel Accelerator\prplsf.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-22 14:25:00
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(544)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

- - - - - - - > 'lsass.exe'(600)
c:\program files\Propel Accelerator\prplsf.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Network Associates\Common Framework\FrameworkService.exe
c:\program files\Network Associates\VirusScan\Mcshield.exe
c:\program files\Network Associates\VirusScan\VsTskMgr.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\progra~1\NETWOR~1\COMMON~1\naPrdMgr.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lexmark 1200 Series\lxczbmon.exe
c:\program files\Propel Accelerator\PropelAC.exe
c:\windows\system32\wscript.exe
.
**************************************************************************
.
Completion time: 2009-03-22 14:27:29 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-22 21:27:26
ComboFix2.txt 2009-03-21 18:01:34

Pre-Run: 295,628,656,640 bytes free
Post-Run: 295,641,923,584 bytes free

144 --- E O F --- 2009-03-11 22:46:49

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, March 22, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Monday, March 23, 2009 02:33:15
Records in database: 1953121
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 158625
Threat name: 11
Infected objects: 23
Suspicious objects: 0
Duration of the scan: 01:42:05

File name / Threat name / Threats count
C:\CRM\Downloads\InstallAVg_77019105.exe Infected: Trojan-Downloader.Win32.FraudLoad.dvb 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\Local Folders\Junk Infected: Trojan.Win32.Pakes.leq 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\Local Folders\Junk Infected: Worm.Win32.AutoRun.qzg 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\Local Folders\Junk Infected: Trojan-Downloader.JS.Psyme.me 4
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox Infected: Trojan.Win32.Pakes.leq 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox Infected: Worm.Win32.AutoRun.qzg 1
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox Infected: Trojan-Downloader.JS.Psyme.me 4
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_UAClrqhkdui_.sys.zip Infected: Rootkit.Win32.TDSS.gwh 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACdpasrsip.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACensgumii.dll.vir Infected: Trojan.Win32.Tdss.roq 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACfuwntjko.dll.vir Infected: Trojan.Win32.Tdss.ror 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACltptnkro.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACqrrvdylk.dll.vir Infected: Packed.Win32.Tdss.c 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_ci_.dll.zip Infected: Rootkit.Win32.Podnuha.btb 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\_twext_.exe.zip Infected: Trojan-Downloader.Win32.Agent.bkyy 1
C:\QUARANTINE\Av-test.txt.Vir Infected: EICAR-Test-File 1
C:\QUARANTINE\Av-test.txt.Vir.0 Infected: EICAR-Test-File 1

The selected area was scanned.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 21:22:20.79 on Sun 03/22/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1362 [GMT -7:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Propel Accelerator\PropelAC.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Courtney\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {60c01892-ada7-487e-8518-5a9a7defa320} - c:\windows\system32\ci.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\propel accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\propel accelerator\pac-image.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 207.69.188.187 207.69.188.186
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll

============= SERVICES / DRIVERS ===============

P2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R0 kbpexzak;kbpexzak;c:\windows\system32\drivers\kbpexzak.sys [2004-8-11 23424]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]

=============== Created Last 30 ================

2009-03-21 10:52 161,792 a------- c:\windows\SWREG.exe
2009-03-21 10:52 98,816 a------- c:\windows\sed.exe
2009-03-21 10:52 <DIR> --d----- C:\CombbFxx
2009-03-19 15:26 <DIR> --d----- C:\QUARANTINE
2009-03-19 14:59 <DIR> --dshr-- C:\cmdcons
2009-03-19 14:59 <DIR> --d----- c:\windows\setup.pss
2009-03-19 14:59 <DIR> --d----- c:\windows\setupupd
2009-03-18 09:43 96,256 a------- c:\windows\system32\ci.dll
2009-03-16 15:35 <DIR> --d----- C:\!KillBox
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared

==================== Find3M ====================

2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat

============= FINISH: 21:22:45.96 ===============

**Blade81** · 2009-03-23, 17:45

Hi

Empty your junk folder in Thunderbird.

Delete all suspicious looking messages in following mail box:
C:\Documents and Settings\Courtney\Application Data\Thunderbird\Profiles\wa7lj1kd.default\Mail\pop.earthlink-8.net\Inbox

Open notepad and copy/paste the text in the quotebox below into it:

Code:

Driver::
kbpexzak

File::
c:\windows\system32\ci.dll
c:\windows\system32\drivers\kbpexzak.sys
c:\windows\system32\drivers\mqzjtnsy.sys
C:\CRM\Downloads\InstallAVg_77019105.exe
C:\QUARANTINE\Av-test.txt.Vir
C:\QUARANTINE\Av-test.txt.Vir.0

Folder::
c:\documents and settings\CTD\Application Data\LimeWire
c:\documents and settings\CTD\Application Data\uTorrent
C:\Program Files\uTorrent

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{60C01892-ADA7-487E-8518-5A9A7DEFA320}]

Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log & a fresh dds log. How's the system running?

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

**crmorgan** · 2009-03-23, 23:57

Thank you for the clear instructions and patient responses. I really appreciate it. My system appears to have been restored to normal. The issues I had been having: SpyBotSD (re-installed and functioning), Google search engine (not diverting to un-wanted sites), Thunderbird mail program (fine) and internet connection (working perfectly). Please let me know if you can see any other problems and do I need to keep "Restore Console", ComboFix, DDS etc. installed on my computer?

ComboFix 09-03-19.02 - Courtney 2009-03-23 10:26:42.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1402 [GMT -7:00]
Running from: c:\documents and settings\Courtney\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Courtney\Desktop\CFScript.txt
* Created a new restore point
* Resident AV is active

FILE ::
c:\crm\Downloads\InstallAVg_77019105.exe
c:\quarantine\Av-test.txt.Vir
c:\quarantine\Av-test.txt.Vir.0
c:\windows\system32\ci.dll
c:\windows\system32\drivers\kbpexzak.sys
c:\windows\system32\drivers\mqzjtnsy.sys
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\crm\Downloads\InstallAVg_77019105.exe
c:\windows\system32\ci.dll
c:\windows\system32\drivers\kbpexzak.sys
c:\windows\system32\drivers\mqzjtnsy.sys
E:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_KBPEXZAK
-------\Service_kbpexzak

((((((((((((((((((((((((( Files Created from 2009-02-23 to 2009-03-23 )))))))))))))))))))))))))))))))
.

2009-03-22 11:27 . 2009-03-22 11:28 <DIR> d-------- c:\program files\Common Files\Adobe
2009-03-21 10:52 . 2009-03-21 11:30 <DIR> d-------- C:\CombbFxx
2009-03-19 15:26 . 2009-03-23 10:29 <DIR> d-------- C:\QUARANTINE
2009-03-16 15:35 . 2009-03-16 15:35 <DIR> d-------- C:\!KillBox
2009-03-16 13:25 . 2009-03-16 13:25 200 --a------ c:\windows\WININIT.INI
2009-03-16 07:57 . 2009-03-16 07:57 <DIR> d-------- c:\documents and settings\All Users\Application Data\Applications
2009-03-16 07:39 . 2009-03-16 11:49 <DIR> d-------- c:\program files\Windows Live Safety Center
2009-03-15 13:44 . 2009-03-15 13:44 <DIR> d-------- c:\program files\ERUNT
2009-03-03 15:05 . 2009-03-03 15:05 <DIR> d-------- c:\program files\2nd Story Software
2009-03-03 15:05 . 2009-03-03 15:05 57 --a------ c:\windows\TaxACT08.ini
2009-02-28 11:09 . 2009-02-28 11:09 47 --a------ c:\windows\Taxact07.ini
2009-02-26 13:17 . 2009-02-26 13:17 <DIR> d-------- c:\program files\Common Files\xing shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-19 21:37 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-19 20:35 --------- d-----w c:\program files\Java
2009-03-19 20:14 --------- d-----w c:\program files\Mozilla Thunderbird
2009-03-16 20:24 --------- d-----w c:\program files\Common Files\Roxio Shared
2009-03-16 17:16 --------- d-----w c:\program files\Google
2009-03-16 17:08 --------- d-----w c:\program files\GetRight
2009-02-26 20:17 --------- d-----w c:\program files\Common Files\Real
2009-02-06 18:30 --------- d-----w c:\documents and settings\All Users\Application Data\Dell
2008-10-02 22:52 60 ----a-w c:\documents and settings\Courtney\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-03-21_11.01.01.25 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 03:02:28 163,328 ----a-w c:\windows\ERDNT\subs\ERDNT.EXE
+ 2009-03-23 17:29:26 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_650.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-16 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-16 138008]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Lexmark 1200 Series"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2006-07-12 57344]
"Propel Accelerator"="c:\program files\Propel Accelerator\trayctl.exe" [2008-07-16 69632]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2003-02-25 139347]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2003-03-06 90182]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-26 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-15 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 c:\windows\RTHDCPL.EXE]

c:\documents and settings\Courtney\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2008-10-01 1738032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-09-22 50688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-22 11:42 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-10-28 156968]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\Courtney\LOCALS~1\Temp\000751~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - KBPEXZAK

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0bfaba3-8fca-11dd-99a4-00219b08495b}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\Propel Accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\Propel Accelerator\pac-image.html
LSP: c:\program files\Propel Accelerator\prplsf.dll
FF - ProfilePath - c:\documents and settings\Courtney\Application Data\Mozilla\Firefox\Profiles\l0g4iauw.default\
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-23 10:29:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(548)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

- - - - - - - > 'lsass.exe'(604)
c:\program files\Propel Accelerator\prplsf.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Network Associates\Common Framework\FrameworkService.exe
c:\program files\Network Associates\VirusScan\Mcshield.exe
c:\program files\Network Associates\VirusScan\VsTskMgr.exe
c:\progra~1\NETWOR~1\COMMON~1\naPrdMgr.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Seagate\SeagateManager\Sync\MaxSync.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lexmark 1200 Series\lxczbmon.exe
c:\program files\Propel Accelerator\PropelAC.exe
c:\program files\Dell Support Center\gs_agent\dsc.exe
.
**************************************************************************
.
Completion time: 2009-03-23 10:32:12 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-23 17:32:09
ComboFix2.txt 2009-03-21 18:01:34

Pre-Run: 295,683,600,384 bytes free
Post-Run: 295,709,192,192 bytes free

156 --- E O F --- 2009-03-11 22:46:49

DDS (Ver_09-03-16.01) - NTFSx86
Run by Courtney at 15:46:13.26 on Mon 03/23/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1391 [GMT -7:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Propel Accelerator\PropelAC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
E:\Agent\agent.exe
E:\Mozilla Firefox\firefox.exe
C:\CRM\WINCHEN.EXE
C:\Documents and Settings\Courtney\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Accelerator Plugin: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\progra~1\propel~1\PRPL_I~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Propel Accelerator] "c:\program files\propel accelerator\trayctl.exe" /STARTUPLAUNCH
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe"
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\courtney\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Refresh Pa&ge with Full Quality - c:\program files\propel accelerator\pac-page.html
IE: Refresh Pi&cture with Full Quality - c:\program files\propel accelerator\pac-image.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\propel accelerator\prplsf.dll
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {73674A58-D3DC-4B73-8B73-E0B6D3758B82} = 66.174.92.14 69.78.96.14
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\l0g4iauw.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll

============= SERVICES / DRIVERS ===============

R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2008-10-9 106586]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2003-3-6 233595]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2003-3-6 127050]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2003-3-6 84448]
S2 0007511223519928mcinstcleanup;McAfee Application Installer Cleanup (0007511223519928);c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\courtney\locals~1\temp\000751~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]

=============== Created Last 30 ================

2009-03-23 10:44 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-21 10:52 161,792 a------- c:\windows\SWREG.exe
2009-03-21 10:52 98,816 a------- c:\windows\sed.exe
2009-03-19 15:26 <DIR> --d----- C:\QUARANTINE
2009-03-19 14:59 <DIR> --dshr-- C:\cmdcons
2009-03-19 14:59 <DIR> --d----- c:\windows\setup.pss
2009-03-19 14:59 <DIR> --d----- c:\windows\setupupd
2009-03-16 13:25 200 a------- c:\windows\WININIT.INI
2009-03-16 07:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications
2009-03-03 15:05 57 a------- c:\windows\TaxACT08.ini
2009-03-03 15:05 <DIR> --d----- c:\program files\2nd Story Software
2009-02-28 11:09 47 a------- c:\windows\Taxact07.ini
2009-02-26 13:17 <DIR> --d----- c:\program files\common files\xing shared

==================== Find3M ====================

2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-15 07:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-02 15:52 60 a------- c:\docume~1\courtney\applic~1\wklnhst.dat

============= FINISH: 15:46:32.73 ===============

**Blade81** · 2009-03-24, 15:41

Hi

Keeping recovery console is recommended. Following instructions help with dds and combofix removals

Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Delete dds.scr file on your desktop. You may delete related logs too.

Next we remove all used tools.

Please download OTMoveIt3 and save it to desktop.

Double-click OTMoveIt3.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
- Every version of windows has a hosts file as part of them.
- In a very basic sense, they are used to locate webpages.
- We can customize a hosts file so that it blocks certain webpages.
- However, it can slow down certain computers.
- This is why using a hosts file is optional!!
Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
2. Click the start button (at the lower left hand corner of your screen)
3. Click run
4. In the dialog box, type services.msc
5. hit enter, then locate dns client
6. Highlight it, then double-click it.
7. On the dropdown box, change the setting from automatic to manual.
8. Click ok
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!).

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

**crmorgan** · 2009-03-24, 20:01

Thank you Blade. I am so grateful to have my computer back and I promise to diligently update my security programs. Once again I must acknowledge your clear instructions and patience with a relative novice. You went way beyond mere friendliness to great humanitarianism. These computer viruses hurt people in many ways. Cheers. Courtney

**Blade81** · 2009-03-24, 21:26

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.

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