Need help with Win32.Agent.pz

[starflame]

I need help to get Win32.Agent.pz off my computer. Please help!

Here is my HTJ log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:03 PM, on 3/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1236639329265
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 12407 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Pinned (sticky) to the top of this forum, and posted above are the directions, make sure you have read and followed them.

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• See this Link for programs that need to be disabled and instruction on how to disable them.
• Remember to re-enable them when we're done.
  
  
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/comb...o-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
(You may edit out Microsoft, Hotfixes, Security Update for Windows XP,
Update for Windows XP and Windows XP Hotfix to shorten the list)
Image: http://img.bleepingcomputer.com/tuto...nstall-man.jpg

Thanks

[starflame]

I ran the combofix. Here is that log:


ComboFix 09-03-18.01 - Kelly 2009-03-18 20:21:00.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.598 [GMT -4:00]
Running from: c:\documents and settings\Kelly\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *disabled*
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\CrucialSoft Ltd
c:\temp\fse
c:\windows\cookies.ini
c:\windows\system32\AutoRun.inf
c:\windows\system32\f02WtR
c:\windows\system32\jlnmp.bak1
c:\windows\system32\jlnmp.bak2
c:\windows\system32\lowsec
c:\windows\system32\lowsec\local.ds
c:\windows\system32\lowsec\user.ds
c:\windows\system32\lpobqowu.ini
c:\windows\system32\sbnkavkm.ini
c:\windows\system32\sdra64.exe
c:\windows\system32\sudupjig.ini
c:\windows\system32\trdfgxko.ini
c:\windows\system32\vsnlbtnt.ini

.
((((((((((((((((((((((((( Files Created from 2009-02-19 to 2009-03-19 )))))))))))))))))))))))))))))))
.

2009-03-17 23:30 . 2009-03-17 23:30 <DIR> d-------- c:\program files\ERUNT
2009-03-14 10:22 . 2009-03-14 21:12 <DIR> d-------- c:\windows\Cache
2009-03-14 10:22 . 2009-03-14 10:22 <DIR> d-------- c:\program files\Coupons
2009-03-14 10:22 . 2009-03-14 10:22 202,072 --------- c:\windows\system32\cpnprt2.cid
2009-03-14 10:22 . 2009-03-14 10:22 202,072 -ra------ c:\windows\cpnprt2.cid
2009-03-10 19:00 . 2009-03-10 19:00 <DIR> d-------- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-03-10 03:42 . 2008-10-16 14:06 268,648 --a------ c:\windows\system32\mucltui.dll
2009-03-10 03:42 . 2008-10-16 14:06 27,496 --a------ c:\windows\system32\mucltui.dll.mui
2009-03-04 16:04 . 2009-03-04 16:04 54,156 --ah----- c:\windows\QTFont.qfn
2009-03-04 16:04 . 2009-03-04 16:04 1,409 --a------ c:\windows\QTFont.for

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-18 03:21 --------- d-----w c:\program files\McAfee
2009-03-14 17:10 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2009-03-11 23:00 --------- d-----w c:\program files\Spybot - Search & Destroy
2009-03-11 18:05 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2009-03-02 17:28 4,184 --sha-w c:\windows\system32\KGyGaAvL.sys
2009-02-20 02:54 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-02-20 02:11 --------- d-----w c:\documents and settings\Kelly\Application Data\Pogo Games
2009-02-20 02:09 --------- d-----w c:\program files\Oberon Media
2009-02-13 16:28 --------- d-----w c:\documents and settings\Kelly\Application Data\Corel
2009-02-10 03:15 --------- d-----w c:\documents and settings\Kelly\Application Data\Yahoo!
2009-02-09 10:19 1,846,272 ----a-w c:\windows\system32\win32k.sys
2009-02-09 10:19 1,846,272 ------w c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:00 --------- d-----w c:\program files\MyPublisher
2009-02-07 19:00 --------- d-----w c:\documents and settings\Kelly\Application Data\MyPublisher
2009-02-02 04:16 --------- d-----w c:\documents and settings\Kelly\Application Data\Arcsoft
2009-02-01 02:23 --------- d-----w c:\documents and settings\Kelly\Application Data\Fabulous Finds
2009-01-31 19:48 --------- d-----w c:\documents and settings\Kelly\Application Data\Boomzap
2009-01-23 01:21 --------- d-----w c:\documents and settings\Kelly\Application Data\Intuit
2009-01-23 00:37 --------- d-----w c:\program files\Common Files\AnswerWorks 5.0
2009-01-23 00:34 --------- d-----w c:\program files\Common Files\Intuit
2009-01-23 00:34 --------- d-----w c:\documents and settings\All Users\Application Data\Intuit
2009-01-23 00:31 --------- d-----w c:\program files\TurboTax
2006-10-08 23:18 2,052 ----a-w c:\program files\lawandorder.log
2006-09-24 20:59 5,210 -c--a-w c:\program files\hs_err_pid1844.log
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-13 58992]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-12-07 1537696]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-06-12 98304]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-08 645328]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-03-13 81920]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-06-12 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-03-11 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.i263"= i263_32.drv

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"ArelinIM"="c:\program files\ArelAnyware\ArelinIM.exe"
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
"ArcSoft Connection Service"=c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
"LogitechCommunicationsManager"="c:\program files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" /hide

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=
"c:\\Program Files\\LucasArts\\Star Wars Battlefront II\\GameData\\BattlefrontII.exe"=
"c:\\Program Files\\LucasArts\\Star Wars Galactic Battlegrounds Saga\\Game\\Battlegrounds.exe"=
"c:\\Program Files\\LucasArts\\Star Wars Empire at War\\GameData\\sweaw.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

S2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [2008-10-10 13088]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2009-02-11 210216]


--- Other Services/Drivers In Memory ---

*Deregistered* - aawservice
*Deregistered* - ACDaemon
*Deregistered* - AFD
*Deregistered* - ALG
*Deregistered* - AOL ACS
*Deregistered* - ASCTRM
*Deregistered* - AudioSrv
*Deregistered* - Beep
*Deregistered* - BITS
*Deregistered* - Browser
*Deregistered* - CCALib8
*Deregistered* - ccEvtMgr
*Deregistered* - ccSetMgr
*Deregistered* - Cdfs
*Deregistered* - COMSysApp
*Deregistered* - CryptSvc
*Deregistered* - DcomLaunch
*Deregistered* - Dhcp
*Deregistered* - DLABOIOM
*Deregistered* - DLADResN
*Deregistered* - DLAIFS_M
*Deregistered* - DLAOPIOM
*Deregistered* - DLAPoolM
*Deregistered* - DLARTL_N
*Deregistered* - DLAUDF_M
*Deregistered* - DLAUDFAM
*Deregistered* - dmio
*Deregistered* - dmload
*Deregistered* - dmserver
*Deregistered* - Dnscache
*Deregistered* - DRVNDDM
*Deregistered* - dsunidrv
*Deregistered* - ehRecvr
*Deregistered* - ehSched
*Deregistered* - ERSvc
*Deregistered* - EventSystem
*Deregistered* - FastUserSwitchingCompatibility
*Deregistered* - Fips
*Deregistered* - FltMgr
*Deregistered* - Ftdisk
*Deregistered* - GEARSecurity
*Deregistered* - Gpc
*Deregistered* - helpsvc
*Deregistered* - hpqcxs08
*Deregistered* - hpqddsvc
*Deregistered* - HTTP
*Deregistered* - i2omgmt
*Deregistered* - IntelIde
*Deregistered* - IntuitUpdateService
*Deregistered* - IpFilterDriver
*Deregistered* - IpNat
*Deregistered* - IPSec
*Deregistered* - Kbdclass
*Deregistered* - KSecDD
*Deregistered* - lanmanserver
*Deregistered* - lanmanworkstation
*Deregistered* - LmHosts
*Deregistered* - LVPr2Mon
*Deregistered* - LVPrcSrv
*Deregistered* - LVSrvLauncher
*Deregistered* - LVUSBSta
*Deregistered* - McAfee SiteAdvisor Service
*Deregistered* - mcmscsvc
*Deregistered* - McNASvc
*Deregistered* - McProxy
*Deregistered* - McrdSvc
*Deregistered* - McShield
*Deregistered* - mdmxsdk
*Deregistered* - mfeavfk
*Deregistered* - mfebopk
*Deregistered* - mfehidk
*Deregistered* - mnmdd
*Deregistered* - Mouclass
*Deregistered* - MountMgr
*Deregistered* - MPFP
*Deregistered* - MpfService
*Deregistered* - MRxDAV
*Deregistered* - MRxSmb
*Deregistered* - Msfs
*Deregistered* - MSK80Service
*Deregistered* - mssmbios
*Deregistered* - Mup
*Deregistered* - NDIS
*Deregistered* - NdisTapi
*Deregistered* - Ndisuio
*Deregistered* - NdisWan
*Deregistered* - NDProxy
*Deregistered* - Net Driver HPZ12
*Deregistered* - NetBIOS
*Deregistered* - NetBT
*Deregistered* - Netman
*Deregistered* - Nla
*Deregistered* - Norton Ghost
*Deregistered* - Npfs
*Deregistered* - Ntfs
*Deregistered* - Null
*Deregistered* - PartMgr
*Deregistered* - Pml Driver HPZ12
*Deregistered* - PolicyAgent
*Deregistered* - PptpMiniport
*Deregistered* - ProtectedStorage
*Deregistered* - PSched
*Deregistered* - RasAcd
*Deregistered* - Rasl2tp
*Deregistered* - RasMan
*Deregistered* - RasPppoe
*Deregistered* - Raspti
*Deregistered* - Rdbss
*Deregistered* - RDPCDD
*Deregistered* - rdpdr
*Deregistered* - RemoteRegistry
*Deregistered* - RpcSs
*Deregistered* - SamSs
*Deregistered* - Schedule
*Deregistered* - seclogon
*Deregistered* - SENS
*Deregistered* - SharedAccess
*Deregistered* - ShellHWDetection
*Deregistered* - Spooler
*Deregistered* - sprtsvc_dellsupportcenter
*Deregistered* - sr
*Deregistered* - srservice
*Deregistered* - Srv
*Deregistered* - SSDPSRV
*Deregistered* - stisvc
*Deregistered* - swenum
*Deregistered* - Symantec Core LC
*Deregistered* - symlcbrd
*Deregistered* - SymSnap
*Deregistered* - TapiSrv
*Deregistered* - Tcpip
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TrkWks
*Deregistered* - Update
*Deregistered* - V2IMount
*Deregistered* - VgaSave
*Deregistered* - VolSnap
*Deregistered* - w32time
*Deregistered* - Wanarp
*Deregistered* - wanatw
*Deregistered* - WebClient
*Deregistered* - winmgmt
*Deregistered* - WmXlCore
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WZCSVC

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
Contents of the 'Scheduled Tasks' folder

2008-05-15 c:\windows\Tasks\McDefragTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]

2008-05-01 c:\windows\Tasks\McQcTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]

2009-03-19 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-07-30 14:45]

2009-03-18 c:\windows\Tasks\Spybot - Search & Destroy Updater - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SDUpdate.exe [2008-08-14 13:39]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{5BED3930-2E9E-76D8-BACC-80DF2188D455} - (no file)


.
------- Supplementary Scan -------
.
mStart Page = about:blank
uSearchURL,(Default) = hxxp://sg.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://sg.search.yahoo.com/
Trusted Zone: musicmatch.com\online
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-18 20:45:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-18 22:15:08
ComboFix-quarantined-files.txt 2009-03-19 02:13:52
ComboFix2.txt 2007-08-20 03:24:07

Pre-Run: 20,832,722,944 bytes free
Post-Run: 20,879,360,000 bytes free

313 --- E O F --- 2009-03-15 23:02:07






Here is a new HJT log:




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:22 PM, on 3/18/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1236639329265
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11694 bytes






Here is the uninstall list from Hijackthis:




32 Bit HP CIO Components Installer
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 7.0
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.2
AGEIA PhysX v7.11.13
AnswerWorks 5.0 English Runtime
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Brochures & Flyers
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Funhouse II
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Photo Prints
ArcSoft Print Creations - Poster Creator
ArcSoft Print Creations - Quick Photo Book
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft RAW Thumbnail Viewer
ArcSoft Video Downloader
Arel Anyware Plug-in
Azada ™
Big Fish Games Client
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support Center (Support Software)
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
DYMO Label Software
EarthLink setup files
EducateU
ELIcon
EPSON Printer Software
ERUNT 1.1j
ESPNMotion
Games, Music, & Photos Launcher
Get High Speed Internet!
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB916089)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 9.0
HP Driver Diagnostics
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 3.0
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Internet Service Offers Launcher
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 7
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Logitech Audio Echo Cancellation Component
Logitech Gaming Software
Logitech QuickCam
Logitech Video Enumerator
Logitech® Camera Driver
LucasArts' X-Wing Alliance
McAfee SecurityCenter
McAfee Uninstaller
MCU
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Modem Helper
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
MVision
MyPublisher
MySpaceIM
NetWaiting
NetZeroInstallers
Norton Ghost 10.0
Otto
QuickTime
RealPlayer Basic
Revo Uninstaller 1.71
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Sandlot Games Client Services
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Star Wars Battlefront II
Star Wars Empire at War
Star Wars Galactic Battlegrounds: Saga
System Requirements Lab
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax 2008 wvaiper
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Rollup 2 for Windows XP Media Center Edition 2005
Way To Go! Bowling
WebCyberCoach 3.2 Dell
Windows Imaging Component
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Word Whomp( TM) Underground
WordPerfect Office 12
Xfire (remove only)
Yahoo! Extras
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar




The only thing i wasn't able to do, was install the Windows Recovery Console during Combofix. Should I go ahead and install this manually now? Let me know, thanks!

Awaiting your response,
starflame

[pskelley]

The only thing i wasn't able to do, was install the Windows Recovery Console during Combofix. Should I go ahead and install this manually now? Let me know, thanks!

combofix may install it if we run it again? If not, we will get it done before we finish. We have other issues to address now and I will look at the uninstall list also.

You are running two antivirus programs at the same time and this is not a good thing.
http://service1.symantec.com/SUPPORT...00031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn...120300087.html
http://www.smartcomputing.com/editor...8s07/38s07.asp
Symantec and McAfee <<< uninstall one of those from the computer.
If you choose to remove Symantec and have issues uninstalling, I can provide tools to do it but Norton Ghost is removed also.

Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/securit...apsb09-01.html

Adobe Reader 7.0
http://news.cnet.com/8301-1009_3-100...ml?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Java 2 Runtime Environment, SE v1.4.2_03 <<< VERY old and out of date
Java(TM) 6 Update 7 <<< out of date
both are unsafe, see this:
http://forums.spybot.info/showpost.p...80&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsof...java-15413.php
http://raproducts.org/ <<< if you have a problem trying to uninstall that old Java, this program will help.

Spybot - Search & Destroy 1.5.2.20 <<< uninstall this old version.
Please be sure Spybot S&D is up to date and fully immunized.
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html
http://www.safer-networking.org/en/tutorial/index.html

When you are running only one antivirus program, post a new HijackThis log and we will continue.

Thanks...Phil

[starflame]

Hi Phil,

I think i've done everything. Please let me know if I need to do anything else.
Thanks!


Here is a new HJT log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:47 PM, on 3/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1236639329265
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10157 bytes

[pskelley]

Everything looks good, let's do some cleaning and another check with MBAM to make sure you are clean.

Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/art...efetch-XP.html

Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum...ware-mbam.html

How is the computer running now?

Thanks

[starflame]

Hi Phil,


Here is the mbam log:


Malwarebytes' Anti-Malware 1.34
Database version: 1873
Windows 5.1.2600 Service Pack 2

3/19/2009 8:52:16 PM
mbam-log-2009-03-19 (20-52-16).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 173189
Time elapsed: 57 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\CouponBarIE.dll (Adware.Coupons) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSINET.oca (Rogue.Trace) -> Quarantined and deleted successfully.






Here is a new HJT log:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:55 PM, on 3/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1236639329265
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10390 bytes



I went out and left mbam running..i came back and it was done. But i forgot that i have spybot set up to run at 8pm. so spybot was running when i got back in. After spybot finished, it found 2 entries of "Win32.Agent.pz". So i guess it's still here even after all this. Please let me know what to do next.
Thanks!

[pskelley]

Have you removed the old Spybot S&D program, updated and fully immunized Spybot S&D before running it? If so, then I need to see what Spybot S&D is seeing, please post that information.

If you can't post just that information, then post this report.

check for updates, run a scan, fix any problems then:
on the toolbar menu select mode and switch to advanced, on the left select tools, view report, make sure all the options are selected near the bottom except:
Uncheck[ ] do not report disabled or known legitimate Items,
uncheck[ ] Include a list of services in report.
Uncheck[ ] Include uninstall list in report.
Now select near top-- view report, Press export, and save the log on your Desktop, post the saved log in your next reply.

Thanks

[starflame]

Hi Phil,

Yes, the old version of spybot is removed. (I think) I checked for updates & immunized spybot yesterday before i went out for the evening (before i started running mbam). Spybot probably started up last night before mbam was finished running.. so maybe "Win32.Agent.pz" was there when spybot started, but then mbam got rid of it??? (just guessing). Because, tonight I ran spybot, and it didn't find anything. I did make sure to update spybot tonight & immunize.
Do you want me to post yesterday's report when it found the infected files? Let me know, thanks!



Here is tonight's spybot report:


--- Search result list ---
Hint of the Day: Click the bar at the right of this to see more information! ()


Congratulations!: No immediate threats were found. ()



--- Spybot - Search & Destroy version: 1.6.0 (build: 20080729) ---

2008-08-14 blindman.exe (1.0.0.8)
2008-01-28 SDDelFile.exe (1.0.2.4)
2008-08-14 SDFiles.exe (1.6.0.4)
2008-08-14 SDMain.exe (1.0.0.6)
2008-08-14 SDShred.exe (1.0.2.3)
2008-08-14 SDUpdate.exe (1.6.0.9)
2008-08-14 SDWinSec.exe (1.0.0.12)
2008-07-30 SpybotSD.exe (1.6.0.31)
2009-03-05 TeaTimer.exe (1.6.6.32)
2007-08-08 unins000.exe (51.41.0.0)
2008-08-26 unins001.exe (51.49.0.0)
2008-08-14 Update.exe (1.6.0.7)
2008-10-22 advcheck.dll (1.6.2.13)
2007-04-02 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-09-15 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2008-10-22 Tools.dll (2.1.6.8)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2009-01-22 Includes\Adware.sbi (*)
2009-03-10 Includes\AdwareC.sbi (*)
2009-01-22 Includes\Cookies.sbi (*)
2009-03-10 Includes\Dialer.sbi (*)
2009-03-10 Includes\DialerC.sbi (*)
2009-01-22 Includes\HeavyDuty.sbi (*)
2009-02-10 Includes\Hijackers.sbi (*)
2009-03-03 Includes\HijackersC.sbi (*)
2009-03-17 Includes\Keyloggers.sbi (*)
2009-03-17 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2009-03-18 Includes\Malware.sbi (*)
2009-03-18 Includes\MalwareC.sbi (*)
2008-12-16 Includes\PUPS.sbi (*)
2009-03-17 Includes\PUPSC.sbi (*)
2009-01-22 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2009-02-10 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2009-01-28 Includes\Spyware.sbi (*)
2009-01-28 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2009-03-17 Includes\Trojans.sbi (*)
2009-03-17 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll



--- System information ---
Windows XP (Build: 2600) Service Pack 2 (5.1.2600)
/ .NETFramework / 1.0: Microsoft .NET Framework 1.0 Hotfix (KB887998)
/ .NETFramework / 1.0: Microsoft .NET Framework 1.0 Hotfix (KB930494)
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Hotfix (KB928366)
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Service Pack 1 (KB867460)
/ Media Center 2005 / SP4: Update Rollup 2 for Windows XP Media Center Edition 2005
/ MSXML4SP2: FIX: ASP stops responding when calling Response.Redirect to another server using msxml4 sp2
/ MSXML4SP2: Security update for MSXML4 SP2 (KB936181)
/ MSXML4SP2: Security update for MSXML4 SP2 (KB954430)
/ Windows Media Format 11 SDK: Hotfix for Windows Media Format 11 SDK (KB929399)
/ Windows Media Player: Security Update for Windows Media Player (KB952069)
/ Windows Media Player 10: Update for Windows Media Player 10 (KB913800)
/ Windows Media Player 10: Security Update for Windows Media Player 10 (KB917734)
/ Windows Media Player 10: Update for Windows Media Player 10 (KB926251)
/ Windows Media Player 10: Security Update for Windows Media Player 10 (KB936782)
/ Windows Media Player 10 / SP0: Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
/ Windows Media Player 11: Security Update for Windows Media Player 11 (KB936782)
/ Windows Media Player 11: Hotfix for Windows Media Player 11 (KB939683)
/ Windows Media Player 11: Security Update for Windows Media Player 11 (KB954154)
/ Windows Media Player 11: Critical Update for Windows Media Player 11 (KB959772)
/ Windows Media Player 6.4: Security Update for Windows Media Player 6.4 (KB925398)
/ Windows XP: Security Update for Windows XP (KB923689)
/ Windows XP: Security Update for Windows XP (KB941569)
/ Windows XP / SP10: Microsoft Compression Client Pack 1.0 for Windows XP
/ Windows XP / SP3: Windows XP Hotfix - KB873339
/ Windows XP / SP3: Windows XP Hotfix - KB885250
/ Windows XP / SP3: Windows XP Hotfix - KB885835
/ Windows XP / SP3: Windows XP Hotfix - KB885836
/ Windows XP / SP3: Windows XP Hotfix - KB886185
/ Windows XP / SP3: Windows XP Hotfix - KB887472
/ Windows XP / SP3: Windows XP Hotfix - KB887742
/ Windows XP / SP3: Microsoft .NET Framework 1.0 Hotfix (KB887998)
/ Windows XP / SP3: Windows XP Hotfix - KB888113
/ Windows XP / SP3: Windows XP Hotfix - KB888302
/ Windows XP / SP3: Hotfix for Windows XP (KB888795)
/ Windows XP / SP3: Windows XP Hotfix - KB889673
/ Windows XP / SP3: Security Update for Windows XP (KB890046)
/ Windows XP / SP3: Windows XP Hotfix - KB890859
/ Windows XP / SP3: Windows XP Hotfix - KB890927
/ Windows XP / SP3: Hotfix for Windows XP (KB891593)
/ Windows XP / SP3: Windows XP Hotfix - KB891781
/ Windows XP / SP3: Security Update for Windows XP (KB893756)
/ Windows XP / SP3: Update for Windows XP (KB894391)
/ Windows XP / SP3: Hotfix for Windows XP (KB896256)
/ Windows XP / SP3: Security Update for Windows XP (KB896358)
/ Windows XP / SP3: Security Update for Windows XP (KB896422)
/ Windows XP / SP3: Security Update for Windows XP (KB896423)
/ Windows XP / SP3: Security Update for Windows XP (KB896424)
/ Windows XP / SP3: Security Update for Windows XP (KB896428)
/ Windows XP / SP3: Update for Windows XP (KB898461)
/ Windows XP / SP3: Hotfix for Windows XP (KB899337)
/ Windows XP / SP3: Hotfix for Windows XP (KB899510)
/ Windows XP / SP3: Security Update for Windows XP (KB899587)
/ Windows XP / SP3: Security Update for Windows XP (KB899588)
/ Windows XP / SP3: Security Update for Windows XP (KB899589)
/ Windows XP / SP3: Security Update for Windows XP (KB899591)
/ Windows XP / SP3: Update for Windows XP (KB900485)
/ Windows XP / SP3: Security Update for Windows XP (KB900725)
/ Windows XP / SP3: Security Update for Windows XP (KB901017)
/ Windows XP / SP3: Security Update for Windows XP (KB901214)
/ Windows XP / SP3: Security Update for Windows XP (KB902400)
/ Windows XP / SP3: Hotfix for Windows XP (KB902841)
/ Windows XP / SP3: Security Update for Windows XP (KB904706)
/ Windows XP / SP3: Security Update for Windows XP (KB905414)
/ Windows XP / SP3: Security Update for Windows XP (KB905749)
/ Windows XP / SP3: Hotfix for Windows XP (KB906569)
/ Windows XP / SP3: Security Update for Windows XP (KB908519)
/ Windows XP / SP3: Update for Windows XP (KB908531)
/ Windows XP / SP3: Hotfix for Windows XP (KB908673)
/ Windows XP / SP3: Update for Windows XP (KB910437)
/ Windows XP / SP3: Update for Windows XP (KB911280)
/ Windows XP / SP3: Security Update for Windows XP (KB911562)
/ Windows XP / SP3: Security Update for Windows XP (KB911567)
/ Windows XP / SP3: Security Update for Windows XP (KB911927)
/ Windows XP / SP3: Hotfix for Windows XP (KB912024)
/ Windows XP / SP3: Security Update for Windows XP (KB912812)
/ Windows XP / SP3: Security Update for Windows XP (KB912919)
/ Windows XP / SP3: Update for Windows XP (KB912945)
/ Windows XP / SP3: Security Update for Windows XP (KB913580)
/ Windows XP / SP3: Security Update for Windows XP (KB914388)
/ Windows XP / SP3: Security Update for Windows XP (KB914389)
/ Windows XP / SP3: Hotfix for Windows XP (KB916089)
/ Windows XP / SP3: Security Update for Windows XP (KB916281)
/ Windows XP / SP3: Update for Windows XP (KB916595)
/ Windows XP / SP3: Security Update for Windows XP (KB917159)
/ Windows XP / SP3: Security Update for Windows XP (KB917344)
/ Windows XP / SP3: Security Update for Windows XP (KB917422)
/ Windows XP / SP3: Security Update for Windows XP (KB917953)
/ Windows XP / SP3: Security Update for Windows XP (KB918118)
/ Windows XP / SP3: Security Update for Windows XP (KB918439)
/ Windows XP / SP3: Security Update for Windows XP (KB918899)
/ Windows XP / SP3: Security Update for Windows XP (KB919007)
/ Windows XP / SP3: Security Update for Windows XP (KB920213)
/ Windows XP / SP3: Security Update for Windows XP (KB920214)
/ Windows XP / SP3: Security Update for Windows XP (KB920670)
/ Windows XP / SP3: Security Update for Windows XP (KB920683)
/ Windows XP / SP3: Security Update for Windows XP (KB920685)
/ Windows XP / SP3: Update for Windows XP (KB920872)
/ Windows XP / SP3: Security Update for Windows XP (KB921398)
/ Windows XP / SP3: Security Update for Windows XP (KB921503)
/ Windows XP / SP3: Security Update for Windows XP (KB921883)
/ Windows XP / SP3: Update for Windows XP (KB922582)
/ Windows XP / SP3: Security Update for Windows XP (KB922616)
/ Windows XP / SP3: Security Update for Windows XP (KB922760)
/ Windows XP / SP3: Security Update for Windows XP (KB922819)
/ Windows XP / SP3: Security Update for Windows XP (KB923191)
/ Windows XP / SP3: Security Update for Windows XP (KB923414)
/ Windows XP / SP3: Security Update for Windows XP (KB923694)
/ Windows XP / SP3: Security Update for Windows XP (KB923980)
/ Windows XP / SP3: Security Update for Windows XP (KB924191)
/ Windows XP / SP3: Security Update for Windows XP (KB924270)
/ Windows XP / SP3: Security Update for Windows XP (KB924496)
/ Windows XP / SP3: Security Update for Windows XP (KB924667)
/ Windows XP / SP3: Security Update for Windows XP (KB925454)
/ Windows XP / SP3: Security Update for Windows XP (KB925486)
/ Windows XP / SP3: Security Update for Windows XP (KB925902)
/ Windows XP / SP3: Hotfix for Windows XP (KB926239)
/ Windows XP / SP3: Security Update for Windows XP (KB926255)
/ Windows XP / SP3: Security Update for Windows XP (KB926436)
/ Windows XP / SP3: Security Update for Windows XP (KB927779)
/ Windows XP / SP3: Security Update for Windows XP (KB927802)
/ Windows XP / SP3: Update for Windows XP (KB927891)
/ Windows XP / SP3: Security Update for Windows XP (KB928090)
/ Windows XP / SP3: Security Update for Windows XP (KB928255)
/ Windows XP / SP3: Security Update for Windows XP (KB928843)
/ Windows XP / SP3: Security Update for Windows XP (KB929123)
/ Windows XP / SP3: Update for Windows XP (KB929338)
/ Windows XP / SP3: Security Update for Windows XP (KB929969)
/ Windows XP / SP3: Security Update for Windows XP (KB930178)
/ Windows XP / SP3: Microsoft .NET Framework 1.0 Hotfix (KB930494)
/ Windows XP / SP3: Update for Windows XP (KB930916)
/ Windows XP / SP3: Security Update for Windows XP (KB931261)
/ Windows XP / SP3: Security Update for Windows XP (KB931768)
/ Windows XP / SP3: Security Update for Windows XP (KB931784)
/ Windows XP / SP3: Update for Windows XP (KB931836)
/ Windows XP / SP3: Security Update for Windows XP (KB932168)
/ Windows XP / SP3: Update for Windows XP (KB933360)
/ Windows XP / SP3: Security Update for Windows XP (KB933566)
/ Windows XP / SP3: Security Update for Windows XP (KB933729)
/ Windows XP / SP3: Security Update for Windows XP (KB935839)
/ Windows XP / SP3: Security Update for Windows XP (KB935840)
/ Windows XP / SP3: Security Update for Windows XP (KB936021)
/ Windows XP / SP3: Update for Windows XP (KB936357)
/ Windows XP / SP3: Security Update for Windows XP (KB937143)
/ Windows XP / SP3: Security Update for Windows XP (KB937894)
/ Windows XP / SP3: Security Update for Windows XP (KB938127)
/ Windows XP / SP3: Update for Windows XP (KB938828)
/ Windows XP / SP3: Security Update for Windows XP (KB938829)
/ Windows XP / SP3: Security Update for Windows XP (KB939653)
/ Windows XP / SP3: Security Update for Windows XP (KB941202)
/ Windows XP / SP3: Security Update for Windows XP (KB941568)
/ Windows XP / SP3: Security Update for Windows XP (KB941644)
/ Windows XP / SP3: Security Update for Windows XP (KB941693)
/ Windows XP / SP3: Security Update for Windows XP (KB942615)
/ Windows XP / SP3: Update for Windows XP (KB942763)
/ Windows XP / SP3: Update for Windows XP (KB942840)
/ Windows XP / SP3: Security Update for Windows XP (KB943055)
/ Windows XP / SP3: Security Update for Windows XP (KB943460)
/ Windows XP / SP3: Security Update for Windows XP (KB943485)
/ Windows XP / SP3: Security Update for Windows XP (KB944338)
/ Windows XP / SP3: Security Update for Windows XP (KB944533)
/ Windows XP / SP3: Security Update for Windows XP (KB944653)
/ Windows XP / SP3: Security Update for Windows XP (KB945553)
/ Windows XP / SP3: Security Update for Windows XP (KB946026)
/ Windows XP / SP3: Update for Windows XP (KB946627)
/ Windows XP / SP3: Security Update for Windows XP (KB947864)
/ Windows XP / SP3: Security Update for Windows XP (KB948590)
/ Windows XP / SP3: Security Update for Windows XP (KB948881)
/ Windows XP / SP3: Security Update for Windows XP (KB950749)
/ Windows XP / SP4: Security Update for Windows XP (KB938464)
/ Windows XP / SP4: Security Update for Windows XP (KB946648)
/ Windows XP / SP4: Security Update for Windows XP (KB950759)
/ Windows XP / SP4: Security Update for Windows XP (KB950760)
/ Windows XP / SP4: Security Update for Windows XP (KB950762)
/ Windows XP / SP4: Security Update for Windows XP (KB950974)
/ Windows XP / SP4: Security Update for Windows XP (KB951066)
/ Windows XP / SP4: Update for Windows XP (KB951072-v2)
/ Windows XP / SP4: Security Update for Windows XP (KB951376)
/ Windows XP / SP4: Security Update for Windows XP (KB951376-v2)
/ Windows XP / SP4: Security Update for Windows XP (KB951698)
/ Windows XP / SP4: Security Update for Windows XP (KB951748)
/ Windows XP / SP4: Hotfix for Windows XP (KB952287)
/ Windows XP / SP4: Security Update for Windows XP (KB952954)
/ Windows XP / SP4: Security Update for Windows XP (KB953838)
/ Windows XP / SP4: Security Update for Windows XP (KB953839)
/ Windows XP / SP4: Security Update for Windows XP (KB954211)
/ Windows XP / SP4: Security Update for Windows XP (KB954600)
/ Windows XP / SP4: Security Update for Windows XP (KB955069)
/ Windows XP / SP4: Update for Windows XP (KB955839)
/ Windows XP / SP4: Security Update for Windows XP (KB956390)
/ Windows XP / SP4: Security Update for Windows XP (KB956391)
/ Windows XP / SP4: Security Update for Windows XP (KB956802)
/ Windows XP / SP4: Security Update for Windows XP (KB956803)
/ Windows XP / SP4: Security Update for Windows XP (KB956841)
/ Windows XP / SP4: Security Update for Windows XP (KB957095)
/ Windows XP / SP4: Security Update for Windows XP (KB957097)
/ Windows XP / SP4: Security Update for Windows XP (KB958215)
/ Windows XP / SP4: Security Update for Windows XP (KB958644)
/ Windows XP / SP4: Security Update for Windows XP (KB958687)
/ Windows XP / SP4: Security Update for Windows XP (KB958690)
/ Windows XP / SP4: Security Update for Windows XP (KB960225)
/ Windows XP / SP4: Security Update for Windows XP (KB960714)
/ Windows XP / SP4: Security Update for Windows XP (KB960715)
/ Windows XP / SP4: Update for Windows XP (KB967715)
/ Windows XP OOB / SP10: High Definition Audio Driver Package - KB835221


--- Startup entries list ---
Located: HK_LM:Run, DellSupportCenter
command: "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
file: C:\Program Files\Dell Support Center\bin\sprtcmd.exe
size: 206064
MD5: 3917664C26B4344768C288BBA6FEFCB6

Located: HK_LM:Run, DLA
command: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
file: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
size: 122940
MD5: CEFD0E35B35AFD9D1C2FEC9AF81AFDB8

Located: HK_LM:Run, DMXLauncher
command: C:\Program Files\Dell\Media Experience\DMXLauncher.exe
file: C:\Program Files\Dell\Media Experience\DMXLauncher.exe
size: 94208
MD5: C24B51FAF9BAAEF67C484D60866693B1

Located: HK_LM:Run, dscactivate
command: "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
file: C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
size: 16384
MD5: 267B3A856E9F4DB1CABD4E6DB71E07D2

Located: HK_LM:Run, ehTray
command: C:\WINDOWS\ehome\ehtray.exe
file: C:\WINDOWS\ehome\ehtray.exe
size: 67584
MD5: 7E48B4958C131E9643DDCD2E7CA3FE9F

Located: HK_LM:Run, HP Software Update
command: C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
file: C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
size: 49152
MD5: 7AF5A466CF4AECA28E3DCBCF5B6FD220

Located: HK_LM:Run, hpqSRMon
command: C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
file: C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
size: 81920
MD5: 0D9F0763B213DF519012DF96F02E9633

Located: HK_LM:Run, igfxhkcmd
command: C:\WINDOWS\system32\hkcmd.exe
file: C:\WINDOWS\system32\hkcmd.exe
size: 77824
MD5: 82ADC58B63E069AC4641A33EA9841E54

Located: HK_LM:Run, igfxpers
command: C:\WINDOWS\system32\igfxpers.exe
file: C:\WINDOWS\system32\igfxpers.exe
size: 114688
MD5: A0E2FFB7B0FCE82AA3BCC3105306C45C

Located: HK_LM:Run, igfxtray
command: C:\WINDOWS\system32\igfxtray.exe
file: C:\WINDOWS\system32\igfxtray.exe
size: 94208
MD5: 5656D65A9A9F1E3D68D64A350CFF1732

Located: HK_LM:Run, ISUSPM Startup
command: "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
file: C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
size: 249856
MD5: 9E109B03018763FDCB075CE74547BE22

Located: HK_LM:Run, ISUSScheduler
command: "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
file: C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
size: 81920
MD5: 583B7D111304BE63D7D9CB65482D2187

Located: HK_LM:Run, mcagent_exe
command: C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
file: C:\Program Files\McAfee.com\Agent\mcagent.exe
size: 645328
MD5: 88A8EBA41A7FE46167D10975DC15BC4A

Located: HK_LM:Run, QuickTime Task
command: "C:\Program Files\QuickTime\qttask.exe" -atboottime
file: C:\Program Files\QuickTime\qttask.exe
size: 98304
MD5: C341CCFBE98BC7DF6E0B856BB9FC265A

Located: HK_LM:Run, SunJavaUpdateSched
command: "C:\Program Files\Java\jre6\bin\jusched.exe"
file: C:\Program Files\Java\jre6\bin\jusched.exe
size: 148888
MD5: 3237A58DC79C051004CD3A67C8FBC781

Located: HK_LM:Run, Adobe Photo Downloader (DISABLED)
command: "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
file: C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
size: 63712
MD5: FC9E59FE8BC4FE05382CFF5C8FC59DE1

Located: HK_LM:Run, ArcSoft Connection Service (DISABLED)
command: C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
file: C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
size: 178688
MD5: BDD28D9E21FA87D4313142D266B4F780

Located: HK_LM:Run, LogitechCommunicationsManager (DISABLED)
command: "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
file: C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
size: 284184
MD5: 305E20E5C325D8D5F44BFBF229B9DC7C

Located: HK_LM:Run, LogitechQuickCamRibbon (DISABLED)
command: "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
file: C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
size: 746520
MD5: 2E44EE2294BA07D4E58EAE9BFBB97824

Located: HK_CU:Run, MySpaceIM (DISABLED)
where: .DEFAULT...
command: C:\Program Files\MySpace\IM\MySpaceIM.exe
file: C:\Program Files\MySpace\IM\MySpaceIM.exe
size: 8699904
MD5: 866C68F15B4116CC19B5A9B92E7019BE

Located: HK_CU:Run, DellSupport
where: PE_C_ADMINISTRATOR...
command: "C:\Program Files\DellSupport\DSAgnt.exe" /startup
file: C:\Program Files\DellSupport\DSAgnt.exe
size: 460784
MD5: B75FDBF14073D72C50624CC8338DD534

Located: HK_CU:Run, MySpaceIM (DISABLED)
where: PE_C_ADMINISTRATOR...
command: C:\Program Files\MySpace\IM\MySpaceIM.exe
file: C:\Program Files\MySpace\IM\MySpaceIM.exe
size: 8699904
MD5: 866C68F15B4116CC19B5A9B92E7019BE

Located: HK_CU:Run, DellSupport
where: S-1-5-21-1310689637-3122725676-498962402-1005...
command: "C:\Program Files\DellSupport\DSAgnt.exe" /startup
file: C:\Program Files\DellSupport\DSAgnt.exe
size: 460784
MD5: B75FDBF14073D72C50624CC8338DD534

Located: HK_CU:Run, DellSupportCenter
where: S-1-5-21-1310689637-3122725676-498962402-1005...
command: "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
file: C:\Program Files\Dell Support Center\bin\sprtcmd.exe
size: 206064
MD5: 3917664C26B4344768C288BBA6FEFCB6

Located: HK_CU:Run, ArelinIM (DISABLED)
where: S-1-5-21-1310689637-3122725676-498962402-1005...
command: "C:\Program Files\ArelAnyware\ArelinIM.exe"
file: C:\Program Files\ArelAnyware\ArelinIM.exe
size: 438272
MD5: 48F7119BA215642B8C4238B61183D354

Located: HK_CU:Run, MSMSGS (DISABLED)
where: S-1-5-21-1310689637-3122725676-498962402-1005...
command: "C:\Program Files\Messenger\msmsgs.exe" /background
file: C:\Program Files\Messenger\msmsgs.exe
size: 1694208
MD5: 74E6E96C6F0E2ECA4EDBB7F7A468F259

Located: HK_CU:Run, Yahoo! Pager (DISABLED)
where: S-1-5-21-1310689637-3122725676-498962402-1005...
command: "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
file: C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
size: 4670968
MD5: 68BBC74EC6766BA4176F4865C4B43361

Located: HK_CU:Run, MySpaceIM (DISABLED)
where: S-1-5-18...
command: C:\Program Files\MySpace\IM\MySpaceIM.exe
file: C:\Program Files\MySpace\IM\MySpaceIM.exe
size: 8699904
MD5: 866C68F15B4116CC19B5A9B92E7019BE

Located: Startup (common), Digital Line Detect.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Digital Line Detect\DLG.exe
file: C:\Program Files\Digital Line Detect\DLG.exe
size: 24576
MD5: B66E56733E2CD6A10FDA5919625FBF46

Located: Startup (common), HP Digital Imaging Monitor.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
file: C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
size: 210520
MD5: F14219FC767F1383526AB423F278A8E3

Located: WinLogon, crypt32chain
command: crypt32.dll
file: crypt32.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, cryptnet
command: cryptnet.dll
file: cryptnet.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, cscdll
command: cscdll.dll
file: cscdll.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, igfxcui
command: igfxdev.dll
file: igfxdev.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, ScCertProp
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, Schedule
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, sclgntfy
command: sclgntfy.dll
file: sclgntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, SensLogn
command: WlNotify.dll
file: WlNotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, termsrv
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, WgaLogon
command: WgaLogon.dll
file: WgaLogon.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, wlballoon
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!



--- Browser helper object list ---
{02478D38-C3F9-4EFB-9B51-7695ECA05670} (Yahoo! Toolbar Helper)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: Yahoo! Toolbar Helper
description: Yahoo Companion!
classification: Legitimate
known filename: Ycomp*_*_*_*.dll
info link: http://companion.yahoo.com/
info source: TonyKlein
Path: C:\Program Files\Yahoo!\Companion\Installs\cpn0\
Long name: yt.dll
Short name:
Date (created): 12/23/2006 10:18:50 AM
Date (last access): 3/20/2009 10:41:38 PM
Date (last write): 10/26/2006 11:28:40 AM
Filesize: 440384
Attributes: archive
MD5: 2785037CE05B63D5607C9D5DFB2FEEE4
CRC32: 9ED93A02
Version: 2006.10.26.1

{0347C33E-8762-4905-BF09-768834316C61} (HP Print Enhancer)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name: HP Print Enhancer
CLSID name: HP Print Enhancer
Path: C:\Program Files\HP\Smart Web Printing\
Long name: hpswp_printenhancer.dll
Short name: HPSWP_~1.DLL
Date (created): 3/2/2007 4:52:24 PM
Date (last access): 3/20/2009 10:39:16 PM
Date (last write): 3/2/2007 4:52:24 PM
Filesize: 1298024
Attributes: readonly archive
MD5: 1062E80907867BFC14EB844241391331
CRC32: 4B194A34
Version: 2.15.7.0

{053F9267-DC04-4294-A72C-58F732D338C0} (HP Print Clips)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: HP Print Clips
Path: C:\Program Files\HP\Smart Web Printing\
Long name: hpswp_framework.dll
Short name: HPSWP_~4.DLL
Date (created): 3/2/2007 4:52:08 PM
Date (last access): 3/20/2009 10:39:16 PM
Date (last write): 3/2/2007 4:52:08 PM
Filesize: 177768
Attributes: readonly archive
MD5: A40456DE4EF7E318104955361C72AC9D
CRC32: 6F06AAE2
Version: 2.15.7.0

{53707962-6F74-2D53-2644-206D7942484F} (Spybot-S&D IE Protection)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: Spybot-S&D IE Protection
description: Spybot-S&D IE Browser plugin
classification: Legitimate
known filename: SDhelper.dll
info link: http://spybot.eon.net.au/
info source: Patrick M. Kolla
Path: C:\PROGRA~1\SPYBOT~1\
Long name: SDHelper.dll
Short name:
Date (created): 8/8/2007 8:40:40 PM
Date (last access): 3/20/2009 10:40:22 PM
Date (last write): 9/15/2008 2:25:44 PM
Filesize: 1562960
Attributes: readonly hidden sysfile archive
MD5: 35F73F1936BDE91F1B6995510A61E7A8
CRC32: BE6A5D15
Version: 1.6.2.14

{5CA3D70E-1895-11CF-8E15-001234567890} (DriveLetterAccess)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: DriveLetterAccess
description: Hewlett-Packard's DLA software
classification: Unknown
known filename: tfswshx.dll
info link:
info source: TonyKlein
Path: C:\WINDOWS\System32\DLA\
Long name: DLASHX_W.DLL
Short name:
Date (created): 6/12/2006 7:20:16 PM
Date (last access): 3/20/2009 10:39:16 PM
Date (last write): 9/8/2005 5:20:00 AM
Filesize: 110652
Attributes: archive
MD5: 8EF6619212E5500022AB22FF11E68D3B
CRC32: 132215F0
Version: 5.20.8.0

{7DB2D5A0-7241-4E79-B68D-6309F01C5231} (scriptproxy)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name: scriptproxy
CLSID name: scriptproxy
Path: c:\PROGRA~1\mcafee\VIRUSS~1\
Long name: scriptsn.dll
Short name:
Date (created): 8/1/2007 8:47:36 AM
Date (last access): 3/20/2009 10:39:18 PM
Date (last write): 1/9/2009 12:03:06 PM
Filesize: 58688
Attributes: archive
MD5: D6083DE49452EAC68E9EA8364EC3AC4E
CRC32: 4CEF60B8
Version: 14.0.0.405

{B164E929-A1B6-4A06-B104-2CD0E90A88FF} (McAfee SiteAdvisor BHO)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: McAfee SiteAdvisor BHO
Path: c:\PROGRA~1\mcafee\SITEAD~1\
Long name: McIEPlg.dll
Short name:
Date (created): 9/26/2008 2:40:12 PM
Date (last access): 3/20/2009 10:39:16 PM
Date (last write): 2/13/2009 12:44:56 PM
Filesize: 150032
Attributes: archive
MD5: 4428FA80C5AC5D0C8F764207E651B65E
CRC32: 2025B4F6
Version: 1.0.2.158

{DBC80044-A445-435b-BC74-9C25C1C588A9} (Java(tm) Plug-In 2 SSV Helper)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: Java(tm) Plug-In 2 SSV Helper
Path: C:\Program Files\Java\jre6\bin\
Long name: jp2ssv.dll
Short name:
Date (created): 3/19/2009 5:03:56 PM
Date (last access): 3/20/2009 10:39:16 PM
Date (last write): 3/19/2009 5:03:56 PM
Filesize: 35840
Attributes: archive
MD5: 2CA866C48BD8781383F63229D4D94349
CRC32: B38362A9
Version: 6.0.120.4

{E7E6F031-17CE-4C07-BC86-EABFE594F69C} (JQSIEStartDetectorImpl)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name: JQSIEStartDetectorImpl
CLSID name: JQSIEStartDetectorImpl Class
Path: C:\Program Files\Java\jre6\lib\deploy\jqs\ie\
Long name: jqs_plugin.dll
Short name: JQS_PL~1.DLL
Date (created): 3/19/2009 5:03:58 PM
Date (last access): 3/20/2009 10:39:18 PM
Date (last write): 3/19/2009 5:03:58 PM
Filesize: 73728
Attributes: archive
MD5: 8F9867CEA366201D7759F930F9F986BB
CRC32: A5660ADC
Version: 6.0.120.4



--- ActiveX list ---
{02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control)
DPF name:
CLSID name: Microsoft Office Template and Media Control
Installer: C:\WINDOWS\Downloaded Program Files\ieawsdc.inf
Codebase: http://office.microsoft.com/templates/ieawsdc.cab
description:
classification: Legitimate
known filename: IEAWSDC.DLL
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\Downloaded Program Files\
Long name: IEAWSDC.DLL
Short name:
Date (created): 6/30/2007 8:09:06 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 6/30/2007 8:09:06 PM
Filesize: 175968
Attributes: archive
MD5: BCD0A5C3C1715C363CB3F321ABE31514
CRC32: DB757059
Version: 12.0.6028.0

{3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control)
DPF name:
CLSID name: PogoWebLauncher Control
Installer:
Codebase: http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
Path: C:\WINDOWS\DOWNLO~1\
Long name: PogoWebLauncher.ocx
Short name: POGOWE~1.OCX
Date (created): 12/19/2006 3:55:46 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 12/19/2006 3:55:46 PM
Filesize: 382536
Attributes: archive
MD5: 05FC627B70BB6FE4D4C534DE32F4EAC7
CRC32: A99A3BCC
Version: 1.0.0.5

{406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia)
DPF name:
CLSID name: Snapfish Activia
Installer: C:\WINDOWS\Downloaded Program Files\SnapfishActivia1000.inf
Codebase: http://www.costcophotocenter.com/CostcoActivia.cab
description:
classification: Legitimate
known filename: SnapfishActivia1000.ocx
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\Downloaded Program Files\
Long name: SnapfishActivia1000.ocx

{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class)
DPF name:
CLSID name: McAfee.com Operating System Class
Installer: C:\WINDOWS\Downloaded Program Files\mcinsctl.inf
Codebase: http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
description:
classification: Legitimate
known filename: mcinsctl.dll
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\system32\
Long name: mcinsctl.dll
Short name:
Date (created): 6/12/2006 7:18:00 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 10/18/2005 11:08:04 AM
Filesize: 349760
Attributes: archive
MD5: 4BCCCA6CBD89CE29DD7FE0BB1E0DCDD3
CRC32: FF5BF715
Version: 4.0.0.101

{6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)
DPF name:
CLSID name: MUWebControl Class
Installer: C:\WINDOWS\Downloaded Program Files\muweb.inf
Codebase: http://update.microsoft.com/microsof...?1236639329265
description:
classification: Legitimate
known filename: muweb.dll
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\system32\
Long name: muweb.dll
Short name:
Date (created): 10/16/2008 2:07:48 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 10/16/2008 2:07:48 PM
Filesize: 208744
Attributes: archive
MD5: 90058C2AD9FC43A3B3D59F82FFC6AEA7
CRC32: 7D5F90FA
Version: 7.2.6001.788

{8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_12
Installer:
Codebase: http://java.sun.com/update/1.6.0/jin...ndows-i586.cab
description: Sun Java
classification: Legitimate
known filename: %PROGRAM FILES%\JabaSoft\JRE\*\Bin\npjava131.dll
info link:
info source: Patrick M. Kolla
Path: C:\Program Files\Java\jre6\bin\
Long name: npjpi160_12.dll
Short name: NPJPI1~1.DLL
Date (created): 3/19/2009 5:03:58 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 3/19/2009 5:03:58 PM
Filesize: 136600
Attributes: archive
MD5: BB1F300BABFAAFBC9DAABCBADE3347F0
CRC32: 000509E5
Version: 6.0.120.4

{8FFBE65D-2C9C-4669-84BD-5829DC0B603C} ()
DPF name:
CLSID name:
Installer: C:\WINDOWS\Downloaded Program Files\erma.inf
Codebase: http://fpdownload.macromedia.com/get.../ultrashim.cab
description:
classification: Open for discussion
known filename:
info link:
info source: Safer Networking Ltd.

{B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer)
DPF name:
CLSID name: MSN Games - Installer
Installer:
Codebase: http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
description:
classification: Legitimate
known filename: ZIntro.ocx
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\Downloaded Program Files\
Long name: ZIntro.ocx
Short name:
Date (created): 2/19/2007 11:26:28 AM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 2/19/2007 11:26:28 AM
Filesize: 159128
Attributes: archive
MD5: E681AC948003CCA59C6C00D3F5EC3D4B
CRC32: C8723760
Version: 9.5.6649.1

{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_12
Installer:
Codebase: http://java.sun.com/update/1.6.0/jin...ndows-i586.cab
Path: C:\Program Files\Java\jre6\bin\
Long name: npjpi160_12.dll
Short name: NPJPI1~1.DLL
Date (created): 3/19/2009 5:03:58 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 3/19/2009 5:03:58 PM
Filesize: 136600
Attributes: archive
MD5: BB1F300BABFAAFBC9DAABCBADE3347F0
CRC32: 000509E5
Version: 6.0.120.4

{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_12
Installer:
Codebase: http://java.sun.com/update/1.6.0/jin...ndows-i586.cab
description:
classification: Legitimate
known filename: npjpi150_06.dll
info link:
info source: Safer Networking Ltd.
Path: C:\Program Files\Java\jre6\bin\
Long name: npjpi160_12.dll
Short name: NPJPI1~1.DLL
Date (created): 3/19/2009 5:03:58 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 3/19/2009 5:03:58 PM
Filesize: 136600
Attributes: archive
MD5: BB1F300BABFAAFBC9DAABCBADE3347F0
CRC32: 000509E5
Version: 6.0.120.4

{EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object)
DPF name:
CLSID name: CUpdateCtl Object
Installer:
Codebase: http://update.hpphoto.com/download/HPSWUpdate.ocx
Path: C:\WINDOWS\Downloaded Program Files\
Long name: HPSWUpdate.ocx
Short name: HPSWUP~1.OCX
Date (created): 6/24/2008 7:32:36 PM
Date (last access): 3/20/2009 10:41:40 PM
Date (last write): 6/24/2008 7:32:38 PM
Filesize: 99880
Attributes: archive
MD5: 737F8E1EE81E82ADC236E321E9B011B0
CRC32: AF2A257D
Version: 1.0.0.1



--- Process list ---
PID: 0 ( 0) [System]
PID: 580 ( 4) \SystemRoot\System32\smss.exe
size: 50688
PID: 644 ( 580) \??\C:\WINDOWS\system32\csrss.exe
size: 6144
PID: 668 ( 580) \??\C:\WINDOWS\system32\winlogon.exe
size: 502272
PID: 712 ( 668) C:\WINDOWS\system32\services.exe
size: 108032
MD5: C6CE6EEC82F187615D1002BB3BB50ED4
PID: 724 ( 668) C:\WINDOWS\system32\lsass.exe
size: 13312
MD5: 84885F9B82F4D55C6146EBF6065D75D2
PID: 960 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 1064 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 1160 ( 712) C:\WINDOWS\System32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 1244 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 1384 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 1452 ( 712) C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
size: 611664
MD5: 17067069B9A7865028C1F2E6971D0CCC
PID: 1684 (1656) C:\WINDOWS\Explorer.EXE
size: 1033216
MD5: 97BD6515465659FF8F3B7BE375B2EA87
PID: 1816 (1684) C:\WINDOWS\ehome\ehtray.exe
size: 67584
MD5: 7E48B4958C131E9643DDCD2E7CA3FE9F
PID: 1832 (1684) C:\WINDOWS\system32\hkcmd.exe
size: 77824
MD5: 82ADC58B63E069AC4641A33EA9841E54
PID: 1912 (1684) C:\WINDOWS\system32\igfxpers.exe
size: 114688
MD5: A0E2FFB7B0FCE82AA3BCC3105306C45C
PID: 1964 (1684) C:\Program Files\Dell\Media Experience\DMXLauncher.exe
size: 94208
MD5: C24B51FAF9BAAEF67C484D60866693B1
PID: 1988 (1684) C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
size: 81920
MD5: 583B7D111304BE63D7D9CB65482D2187
PID: 1996 (1684) C:\WINDOWS\System32\DLA\DLACTRLW.EXE
size: 122940
MD5: CEFD0E35B35AFD9D1C2FEC9AF81AFDB8
PID: 2020 (1684) C:\Program Files\McAfee.com\Agent\mcagent.exe
size: 645328
MD5: 88A8EBA41A7FE46167D10975DC15BC4A
PID: 160 (1684) C:\Program Files\Dell Support Center\bin\sprtcmd.exe
size: 206064
MD5: 3917664C26B4344768C288BBA6FEFCB6
PID: 180 (1684) C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
size: 49152
MD5: 7AF5A466CF4AECA28E3DCBCF5B6FD220
PID: 228 (1684) C:\Program Files\Java\jre6\bin\jusched.exe
size: 148888
MD5: 3237A58DC79C051004CD3A67C8FBC781
PID: 264 (1684) C:\Program Files\DellSupport\DSAgnt.exe
size: 460784
MD5: B75FDBF14073D72C50624CC8338DD534
PID: 328 ( 712) C:\WINDOWS\system32\spoolsv.exe
size: 57856
MD5: DA81EC57ACD4CDC3D4C51CF3D409AF9F
PID: 404 ( 712) c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
size: 109344
MD5: 43C03E8E810087D7557628738033FB99
PID: 456 (1684) C:\Program Files\Digital Line Detect\DLG.exe
size: 24576
MD5: B66E56733E2CD6A10FDA5919625FBF46
PID: 476 (1684) C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
size: 210520
MD5: F14219FC767F1383526AB423F278A8E3
PID: 988 ( 712) C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
size: 109056
MD5: 127532EE2DE2333E1B72A7482B739A82
PID: 1012 ( 712) C:\WINDOWS\eHome\ehRecvr.exe
size: 237568
MD5: 5D1347AA5AE6E2F77D7F4F8372D95AC9
PID: 1112 ( 712) C:\WINDOWS\eHome\ehSched.exe
size: 102912
MD5: A53243709439AC2A4C216B817F8D7411
PID: 1180 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 1280 ( 712) C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
size: 13088
MD5: 1A263BD87C082FA7AB38093014C8FC79
PID: 1548 ( 712) C:\Program Files\Java\jre6\bin\jqs.exe
size: 152984
MD5: 511AB23A292497F2C527EEE5775B0BFE
PID: 1256 ( 712) C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
size: 210216
MD5: 2ED44415685945D691F5089CC33DD237
PID: 1784 ( 712) C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
size: 797864
MD5: 5F2E238661F79CC2D0347F0265BF0063
PID: 2120 ( 712) c:\program files\common files\mcafee\mna\mcnasvc.exe
size: 2482848
MD5: AA490BFB95998686AF46FDCD8093443B
PID: 2224 ( 712) c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
size: 359952
MD5: 5A8D1ACD2070B8261236D5484AE63721
PID: 2256 ( 712) C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
size: 144704
MD5: A8CE782507F61E70AEC7179FAC254EF2
PID: 2420 ( 712) C:\Program Files\McAfee\MPF\MPFSrv.exe
size: 884360
MD5: 545B1165BCA3990A3F2579170C7F34D1
PID: 2492 ( 712) C:\Program Files\McAfee\MSK\MskSrver.exe
size: 26640
MD5: 9A55CFA5F970BB407C7F639D19578A89
PID: 2508 ( 712) C:\WINDOWS\System32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 2580 ( 712) C:\WINDOWS\System32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 2616 ( 712) C:\Program Files\Dell Support Center\bin\sprtsvc.exe
size: 201968
MD5: 777115C9CC675BD98127660712D2F784
PID: 2708 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 2748 ( 712) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 8F078AE4ED187AAABC0A305146DE6716
PID: 2892 ( 712) C:\WINDOWS\ehome\mcrdsvc.exe
size: 99328
MD5: DF0A511F38F16016BF658FCA0090CB87
PID: 3236 ( 712) C:\Program Files\Canon\CAL\CALMAIN.exe
size: 96341
MD5: 20F89E232173985A455BC9A5F70D1166
PID: 372 ( 712) C:\WINDOWS\system32\dllhost.exe
size: 5120
MD5: DD87DB7387B9EB441C5674888A0D840C
PID: 2464 ( 712) C:\WINDOWS\System32\alg.exe
size: 44544
MD5: F1958FBF86D5C004CF19A5951A9514B7
PID: 3700 ( 960) C:\WINDOWS\eHome\ehmsas.exe
size: 46592
MD5: 03A905FBA1D62317087DB5C21C0F8F62
PID: 1404 (1160) C:\WINDOWS\system32\wuauclt.exe
size: 51224
MD5: E654B78D2F1D791B30D0ED9A8195EC22
PID: 2432 ( 476) C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
size: 151552
MD5: FEDDD3579FEE51A9873D856DF3933C68
PID: 880 ( 712) C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
size: 606736
MD5: 4D87BD3151C0CCE515699E3A3D2476F8
PID: 4092 ( 712) C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
size: 365072
MD5: EEEFCD3E7D5C4C21DD18E7B6EC938124
PID: 3056 ( 960) c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
size: 262160
MD5: 07A742A8E3769E097029738D9ADF924A
PID: 4844 (1160) C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
size: 4891984
MD5: 9C8F0F34F66BB845B42F70E92A972B5F
PID: 4 ( 0) System


--- Browser start & search pages list ---
Spybot - Search & Destroy browser pages report, 3/20/2009 10:43:36 PM

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Local Page
C:\WINDOWS\system32\blank.htm
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.microsoft.com/isapi/redir...ie&ar=iesearch
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.msn.com/
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl\@
http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Local Page
%SystemRoot%\system32\blank.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Search Page
http://go.microsoft.com/fwlink/?LinkId=54896
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Start Page
about:blank
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Page_URL
http://go.microsoft.com/fwlink/?LinkId=69157
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Search_URL
http://go.microsoft.com/fwlink/?LinkId=54896
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\SearchAssistant
http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\CustomizeSearch
http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm


--- Winsock Layered Service Provider list ---
Protocol 0: MSAFD Tcpip [TCP/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip[*]

Protocol 1: MSAFD Tcpip [UDP/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip[*]

Protocol 2: MSAFD Tcpip [RAW/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip[*]

Protocol 3: RSVP UDP Service Provider
GUID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Filename: %SystemRoot%\system32\rsvpsp.dll
Description: Microsoft Windows NT/2k/XP RVSP
DB filename: %SystemRoot%\system32\rsvpsp.dll
DB protocol: RSVP * Service Provider

Protocol 4: RSVP TCP Service Provider
GUID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Filename: %SystemRoot%\system32\rsvpsp.dll
Description: Microsoft Windows NT/2k/XP RVSP
DB filename: %SystemRoot%\system32\rsvpsp.dll
DB protocol: RSVP * Service Provider

Protocol 5: MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC62EA86-784E-4646-AF8B-569A0364B9C7}] SEQPACKET 3
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 6: MSAFD NetBIOS [\Device\NetBT_Tcpip_{FC62EA86-784E-4646-AF8B-569A0364B9C7}] DATAGRAM 3
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 7: MSAFD NetBIOS [\Device\NetBT_Tcpip_{1B480698-A3D6-4774-8B91-368DA32DC950}] SEQPACKET 0
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 8: MSAFD NetBIOS [\Device\NetBT_Tcpip_{1B480698-A3D6-4774-8B91-368DA32DC950}] DATAGRAM 0
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 9: MSAFD NetBIOS [\Device\NetBT_Tcpip_{29B39846-0902-49E5-B96A-2F1FC54E9A72}] SEQPACKET 1
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 10: MSAFD NetBIOS [\Device\NetBT_Tcpip_{29B39846-0902-49E5-B96A-2F1FC54E9A72}] DATAGRAM 1
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 11: MSAFD NetBIOS [\Device\NetBT_Tcpip_{2F9FBC39-C724-4E7B-AEFD-EDFE1FAC9BF8}] SEQPACKET 2
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 12: MSAFD NetBIOS [\Device\NetBT_Tcpip_{2F9FBC39-C724-4E7B-AEFD-EDFE1FAC9BF8}] DATAGRAM 2
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Namespace Provider 0: Tcpip
GUID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Filename: %SystemRoot%\System32\mswsock.dll
Description: Microsoft Windows NT/2k/XP TCP/IP name space provider
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: TCP/IP

Namespace Provider 1: NTDS
GUID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Filename: %SystemRoot%\System32\winrnr.dll
Description: Microsoft Windows NT/2k/XP name space provider
DB filename: %SystemRoot%\system32\winrnr.dll
DB protocol: NTDS

Namespace Provider 2: Network Location Awareness (NLA) Namespace
GUID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Filename: %SystemRoot%\System32\mswsock.dll
Description: Microsoft Windows NT/2k/XP name space provider
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: NLA-Namespace

[pskelley]

Do you want me to post yesterday's report when it found the infected files? Let me know, thanks!

No, since the item is gone, no need to do that.

so maybe "Win32.Agent.pz" was there when spybot started, but then mbam got rid of it???

More than likely the old Spybot version was causing the problem, normally a fully immunized up to date Spybot S&D will remove what it finds.

Here is a link for the Spybot S&D experts in case you ever need it:
http://forums.spybot.info/forumdisplay.php?f=4

Let's do this and see how it goes:

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM (Database version: 1880 3/20/2009) and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update McAfee and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.
http://www.mcafee.com/us/support/

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/m...wcomputer.html
http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/m...revention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/m...oes/Links.html
http://www.microsoft.com/windows/ie/...rotection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/com.../browsing.mspx