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Thread: Think I have the xpantivirus

  1. #11
    Junior Member
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    Mar 2009
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    I thought spybot took care of that; now I will acquire another form of anti-virus and enable windows firewall.

    When I try to open any jpeg saved to my pc Windows Picture and Fax Viewer says "no preview available" when I try "Open With Paint" it says "Paint can not read this file. It is not a valid bitmap file or its format is not currently supported."

    Thank you,
    Zeiger

  2. #12
    In Memoriam -Always in our heart pskelley's Avatar
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    Oct 2005
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    Have a look at this information to see if it applies:
    http://support.microsoft.com/default...b;en-us;326675
    here is some information at Google:
    http://www.google.com/search?hl=en&q...2+&btnG=Search
    http://www.google.com/search?hl=en&q...um&btnG=Search
    http://www.google.com/search?hl=en&q...22&btnG=Search
    I thought spybot took care of that; now I will acquire another form of anti-virus and enable windows firewall.
    I suggest you view this information:
    Here is some great information from experts in this field that will help you stay clean and safe online.
    http://users.telenet.be/bluepatchy/m...revention.html
    http://forums.spybot.info/showthread.php?t=279
    http://russelltexas.com/malware/allclear.htm
    http://forum.malwareremoval.com/viewtopic.php?t=14
    http://www.bleepingcomputer.com/forums/topict2520.html
    http://cybercoyote.org/security/not-admin.shtml

    Let's continue and see if we can wrap up like this:

    Remove combofix from the computer like this:

    Click START then RUN
    Now type or copy Combofix /u in the runbox and click OK.
    Note the space between the X and the U, it needs to be there.



    Clean the System Restore files like this:

    Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Reboot

    Turn ON System Restore,
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.


    Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
    (MBAM is yours to keep if you wish, update it and run it once a month or so)

    Update the antivirus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

    If all is well at this point, let me know and I will close the topic.

    Some good information for you:
    http://users.telenet.be/bluepatchy/m...wcomputer.html
    http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

    http://www.malwarecomplaints.info/

    Thanks...pskelley
    Safer Networking Forums
    http://www.spybot.info/en/donate/index.html
    If you are reading this information...thank a teacher,
    If you are reading it in English...thank a soldier.

    http://users.telenet.be/bluepatchy/m...oes/Links.html
    http://www.microsoft.com/windows/ie/...rotection.mspx
    Improve the safety of your browsing and e-mail activities
    http://www.microsoft.com/protect/com.../browsing.mspx
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  3. #13
    Junior Member
    Join Date
    Mar 2009
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    7

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    Ok, I'm not too worried about the image and wav files and it is probably caused by compression or something like that. I only mentioned it in case it was relavent to the virus.

    Was away all weekend, I will complete the remaining steps tonight after work. Thanks again for your efforts.
    -Zeiger

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