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Thread: A Malware infection that defies identification

  1. #1
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    Default A Malware infection that defies identification

    Hi, I've recently had a few problems crop up on my computer and I've had a techspert friend help me through trying to identify it. The last ditch effort was a ComboFix scan that came up with nothing so he recommended I post here.

    The actual symptoms as near as I can tell are (no idea which are related and which aren't):

    -Hijacked Google searches. When I search something in Google (haven't tested any other search engine) in either Opera or Internet Explorer, and I click a link, more often than not I end up at a place that I definitely did not click on.
    -Browsers crashing to desktop. Sometimes I get a generic memory error message from Opera with some hexadecimal codes, but usually I do not. Internet Explorer also suffers this crashing to the desktop.
    -Browser lag. Intermittently all functions in Opera will slow to a crawl, and after a while pick back up again.
    -Command Prompt and Regedit do not open. When I try to run them, my desktop and taskbar disappear momentarilly and then return. Recently Regedit has been able to open again, but will crash to the desktop after a short time.

    This thing got past AVG (though for some reason I was unable to update AVG, so I switched to AviraAntivir since this problem began), SpybotS&D, SpywareBlaster, and Adaware. My friend has had me perform scans with all number of things, finally culminating in ComboFix which has showed up nothing, though I am perfectly happy to perform any and all scans again.

    Here is my HijackThis2.0.2 log that I have had from a scan just done now to start things off.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:24:38 PM, on 20/03/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
    C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\nHancer\nHancer.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Program Files\Steam\Steam.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\nHancer\nHancerService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Opera\opera.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hyper.com.au/forums/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [AnyDVD] "C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe"
    O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
    O4 - HKLM\..\Run: [amd_dc_opt] "C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe"
    O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
    O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
    O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Ad-Watch] "C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe"
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKLM\..\Run: [\\NOBUKA-369A8EF1\EPSON Stylus CX3500 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BP.EXE" /P44 "\\NOBUKA-369A8EF1\EPSON Stylus CX3500 Series" /O6 "USB001" /M "Stylus CX3500"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [nHancer] "C:\Program Files\nHancer\nHancer.exe" /tray
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: SetPointII.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1169203417453
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{39E4486B-EF4F-436B-9D8F-4DD7F4595FB3}: NameServer = 203.0.178.191
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: nHancer Support (nHancer) - KSE - Korndörfer Software Engineering - C:\Program Files\nHancer\nHancerService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    --
    End of file - 9158 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
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    IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    µTorrent


    I'd like you to read this thread.

    Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

    Delete these folders afterwards:

    C:\Program Files\uTorrent

    Empty Recycle Bin.

    After that:

    Do you have ComboFix.txt file left from ComboFix run (ComboFix shouldn't had been run without supervision)? Please post back its contents if you do.


    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
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    Hey, thank you for the reply. I didn't run Combofix without supervision, my friend knows what he was doing but was at a loss to find what was going on so I came here with the problem.

    Anyhow, sorry to mess you around but I ran a defrag last night and that seems to have somehow cleared up every single one of those problems that I was having.

    If the problems reappear I will take the steps that you recommend and post new information.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    I didn't run Combofix without supervision, my friend knows what he was doing but was at a loss to find what was going on so I came here with the problem.
    Sorry, but being tech expert doesn't necessarily mean that one is malware expert too. ComboFix should be run under supervision of person who knows the tool and its capabilities.

    Anyhow, sorry to mess you around but I ran a defrag last night and that seems to have somehow cleared up every single one of those problems that I was having.
    Defragging cured browser hijacking and problem with Command Prompt and Regedit too?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
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    Quote Originally Posted by Blade81 View Post
    Sorry, but being tech expert doesn't necessarily mean that one is malware expert too. ComboFix should be run under supervision of person who knows the tool and its capabilities.
    Hey, I'm not gonna sit here and mince semantics over this. He was careful to warn me of what could possibly go wrong and to give me careful instructions on how to use it. Whatever title or name or other species of nomenclature you want to attach to his knowledge and expertise, he knew what he was talking about and made sure I didn't ruin my computer. Regardless, a well trained monkey could follow the combofix instructions.
    ----------------------------------------
    Edit:
    Quote Originally Posted by Vindik8or
    Regardless, a well trained monkey could follow the combofix
    The author of the tool, who knows it best, does not want users running CF without the supervision of a trained malware analyst who has access to tool discussions.
    Do NOT run 'FIXES' before helpers have analyzed the HJT log
    -----------------------------------------

    Quote Originally Posted by Blade81 View Post
    Defragging cured browser hijacking and problem with Command Prompt and Regedit too?
    It seems so, unless the problems stopping and the defrag are completely unrelated. I didn't do anything else to my computer between the problems existing and them ending now, so I'm at a loss as to explain anything else.

    My friend said something about this:
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    BHO stands for Browser Helper Object, from memory. Crazy theory, is that the BHO entry there was pointing to a place in storage that the filesystem's directory didn't have a pointer to - a deleted file, but the system doesn't bother to reset the switches. The defragging process then proceeds to overwrite that space in memory.
    Best explanation he could think of, but not a theory he was a fan of either. So again, thanks for the help if things show up again I will definitely post here.
    Last edited by tashi; 2009-03-24 at 16:26. Reason: added info

  6. #6
    Security Expert: Emeritus Blade81's Avatar
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    Ok. Since the issue appears to be solved I'll close the topic


    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

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    Malware removal instructions are for the correspondent user's case only.

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