I was on TV-Links when I got a Virtumonde from an advertisement there.
I've ran two scans and tried deleteing it each time but it keeps coming back every so often popping up a random internet window.
Where do I start to remove it?
I was on TV-Links when I got a Virtumonde from an advertisement there.
I've ran two scans and tried deleteing it each time but it keeps coming back every so often popping up a random internet window.
Where do I start to remove it?
Hello and Welcome to Safer Networking,
My name is peku006 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.
Please observe these rules while we work:
- If you don't know, stop and ask! Don't keep going on.
- Please reply to this thread. Do not start a new topic.
- Please continue to respond until I give you the "All Clear"
If you follow these instructions, everything should go smoothly.
BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)
Click here to download HJTInstall.exe
- Save HJTInstall.exe to your desktop.
- Doubleclick on the HJTInstall.exe icon on your desktop.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
- DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Thanks peku006
I don't help with logs thru PM. If you have problems create a thread in the forum, please.