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Thread: PC to a crawl, icons disappearing, S & D won't run...

  1. #21
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    Ok, I will do this tonight, should I enable AVG, Spybot, Defender... etc. again?

  2. #22
    Emeritus Blade81's Avatar
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    Yes, you may re-enable those after ComboFix is uninstalled
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #23
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    Hi Blade,
    ne
    Things just don't seem back to normal yet. When trying to get all of my security back in place, I noticed I was not able to reactivate Windows Defender. I just kept getting a message that said I would have to do it from control panel. When I would try to do it from there, nothing happened. After researching it, I found out that the automatic updates had been disabled. When I try to enable it, I get an error that says "access denied". After researching that, I couldn't find a method that seemed real easy... so I thought I would run it by you and see what I need to do.

    All this and it still seems my browers are sluggish... and so is the startup of my computer. I ran AVG and Spybot last night and they don't appear to have found anything.

    What do you recommend next?

  4. #24
    Emeritus Blade81's Avatar
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    Hi

    When have the hard drive partitions been defragged previously?


    Backup Your Registry with ERUNT:
    • Download erunt.zip to your Desktop from here:
      http://aumha.org/downloads/erunt.zip
    • Right-click erunt.zip, select Extract All... and follow the prompts to extract ERUNT to a new folder on your Desktop
    • Inside the new folder, double-click ERUNT.exe to start the program
    • OK all the prompts to back up your registry to the default location.
    Note: to restore your registry, go to the backup folder and start ERDNT.exe


    Click Start then Run
    Type in regedit
    Click Ok.


    In left pane of registry editor, Navigate to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

    Right click the key then choose permissions> advanced> check "inherit from the parent........> apply> ok.

    See if you can change automatic updates service from services.msc now.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #25
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    Ok, I was able to get automatic updates working again. I have downloaded all of the latest updates and defragged the computer. I also used Spybot to turn off the processes that run during startup. My startup still seems slow and so does the time it takes my browser to open when I open the internet. Any more suggestions?

  6. #26
    Emeritus Blade81's Avatar
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    Hi

    You may see here if any of those hints helps.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #27
    Emeritus Blade81's Avatar
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    Due to inactivity, this thread will now be closed.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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