Automatic Updates is repeatedly shut off
There may be a Trojan on my son’s computer. Automatic Updates is being turned off. Every time I turn it back on, within ten minutes it is off again. I tried to run Microsoft Update and Windows Update but they aborted because Automatic Updates shuts off during the update scan. I went to the Microsoft Downloads page and downloaded the “Malicious Software Removal Tool” and ran it. It started then disappeared without completing. The Microsoft Download site is no longer accessible from this computer. After many reminders, I installed a Java update. This may have made things worse. The OneCare full scan completed without finding any problems. My son and I saw a bogus AntiVirus popup windows. I was able to get OneCare to update and it immediately warned of a Trojan Downloader: Win32/Virtumode which I removed. I rebooted but still have the problems. OneCare Firewall blocked "Eudluv Application" from accessing the Internet. Almost immediately I got an odd looking Windows - Application Error window with a "Memory could not be read" error. Ran OneCare scan again and removed Virtumode Trojan downloader again. Problems are still there. Shut down withot closing the error message. I can boot to Safe Mode. SpyBot S&D is not installed. I have not turned OneCare AntiVirus off.
I have read the preliminary postings and used ERUNT and HiJackThis. The HJT listing follows:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:01:34 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
d:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\instsp2.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1bf1a05b-fd47-4956-992c-b420d59ac690} - C:\WINDOWS\system32\keyipole.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: {fb4bcfe8-b028-2eaa-1b14-6a96613d49ff} - {ff94d316-69a6-41b1-aae2-820b8efcb4bf} - C:\WINDOWS\system32\venhde.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [wonapejavo] Rundll32.exe "C:\WINDOWS\system32\wejibeni.dll",s
O4 - HKLM\..\Run: [7579a1d7] rundll32.exe "C:\WINDOWS\system32\hupezivu.dll",b
O4 - HKLM\..\Run: [CPM764a924b] Rundll32.exe "c:\windows\system32\tojowebo.dll",a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [wonapejavo] Rundll32.exe "C:\WINDOWS\system32\wejibeni.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [wonapejavo] Rundll32.exe "C:\WINDOWS\system32\wejibeni.dll",s (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = ?
O4 - Global Startup: Shortcut to OSA9.EXE.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/insta...SSWebAgent.CAB
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1124642635579
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1124645952141
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\jisagade.dll venhde.dll c:\windows\system32\tojowebo.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\tojowebo.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\tojowebo.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - d:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - d:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: V2i Protector - PowerQuest Corporation - D:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: Cognitive Distortion screensavers and 3d desktop wallpaper. - http://www.cognitivedistortion.com/?...jpg&effect=rot
O24 - Desktop Component 2: Cognitive Distortion - http://www.cognitivedistortion.com/?...pg&effect=snow
--
End of file - 10117 bytes
