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Thread: update problem

  1. #1
    Junior Member
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    Mar 2009
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    Default update problem

    I get an error message every time I try to update. Help will be appreciated.

    Thanks,

    Michael

  2. #2
    Senior Member Matt's Avatar
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    Default

    Hi econ1,

    to Safer Networking Forums.

    Which message did you get?
    Which operating system do you have?
    Which version of Spybot to you have?

    If you use Spybot 1.6.2 and Windows Vista, you can download a fix from here. Copy this file into your main application folder (usually C:\Program Files\Spybot - Search & Destroy\).
    Best regards - Beste Gre,

    Matt

  3. #3
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    Default

    Thank you very much. I am using xp and version 1.6.0

  4. #4
    Senior Member Matt's Avatar
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    Default

    Hi econ1,

    which message do you get when trying to update?
    Best regards - Beste Gre,

    Matt

  5. #5
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    Default

    error retrieving update info file.

  6. #6
    Senior Member Matt's Avatar
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    Default

    Hi econ1,

    Please download the newest version Spybot (1.6.2) from here. After that, please un-install Spybot 1.6.0 completely from your computer, reboot, and install Spybot 1.6.2.

    If you then still have problems, download the file I've told you. Still problems?
    Best regards - Beste Gre,

    Matt

  7. #7
    Junior Member
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    Default

    Thank you very much! It works.

  8. #8
    Senior Member Matt's Avatar
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    Default

    Hi econ1,

    I'm glad I could help.
    Best regards - Beste Gre,

    Matt

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