infected

[homeless]

i'm not exactly sure what i'm infected with. i've scanned and found and removed hotbar, zongo, and koolynoody, each on a seperate occasion. my browser keeps getting re-directed to websites. please help. thanks.

here's my hijackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:54:05 PM, on 3/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\csasvc.exe
C:\WINDOWS\csifcsvc.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Kyocera Mita\FileUtility\SFUSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kyocera Mita\FileUtility\nsCatCom.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\CA\eTrustITM\realmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Intuit\QuickBooks Pro 2001\Components\QBAgent\qbdagent2001.exe
C:\Program Files\Intuit\QuickBooks Pro 2002\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Intuit\QuickBooks Pro 2000\Components\QBAgent\QBDAgent.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Kyocera Mita\FileUtility\NsCatCom.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKEN 2003\billmind.exe
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro 2001\Components\QBAgent\qbdagent2001.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro 2002\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro 2000\Components\QBAgent\QBDAgent.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKEN 2003\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKEN 2003\QWDLLS.EXE
O4 - Global Startup: Scanner File Utility.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Poker - http://download2.games.yahoo.com/gam...ts/y/pt3_x.cab
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/appl...orLauncher.cab
O16 - DPF: {86F81E8A-C05C-4495-A235-8693E8D08AE3} (CRDCInstallerAX Object) - https://ssl.selectpayment.com/client...RDCInstall.CAB
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity3000unlimited.ea.com/u...x/SimCityX.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://profitstars.webex.com/client...rt/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = FPMCPA-Net.Lan
O17 - HKLM\Software\..\Telephony: DomainName = FPMCPA-Net.Lan
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = FPMCPA-Net.Lan
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = FPMCPA-Net.Lan
O23 - Service: Creative Solutions Accounting Print Service (CSAPrintService) - Creative Solutions - C:\WINDOWS\csasvc.exe
O23 - Service: FileCabinet Solution Print Service (FCPrintService) - Unknown owner - C:\WINDOWS\csifcsvc.exe
O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: SFUSVC - KYOCERA MITA CORPORATION - C:\Program Files\Kyocera Mita\FileUtility\SFUSVC.exe

--
End of file - 7852 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Pinned (sticky) to the top of this forum, and posted above are the directions, make sure you have read and followed them.

FPMCPA <<< business computer
O17 - HKLM\Software\..\Telephony: DomainName = FPMCPA-Net.Lan

http://forums.spybot.info/showpost.p...12&postcount=5

Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.


The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.

The majority of the tools used in this forum are only free for Home Users and only tested on Home machines, they may well change settings that are required for a Company network. Another consideration is that company information may show in the logs.

More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.

To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.

It's not that we don't want to help, but there are too many issues that could arise from a networked company machine that malware forum volunteers are not experienced in dealing with.

Thank you for your understanding.