malware infection

It is your option :)

That can be done via security center.

Does mbam find those upon rescan?
 
2 more viruses

I am currently doing a full scan using Anti-Malware.

Spybot and Ad-Aware did not find anything in safe mode (except some cookies).

Upon reboot, Windows Defender popped up and said it found two viruses which I deleted:

vundo.gen!G
Hilotigen!A

I am having the program launch problem again.
 
MBAM findings are not necessarily bad, they are just not default values.

Did you let MBAM to remove them last time?
 
launch problem

I have been looking at the event viewer. I see the following problems:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/3/2009
Time: 1:43:33 PM
User: N/A
Computer: DELL-DIXON
Description:
The PDRJNDL service failed to start due to the following error:
The system cannot find the path specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

...and...

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 4/10/2009
Time: 11:29:04 PM
User: N/A
Computer: DELL-DIXON
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
Fips
intelppm
IPSec
mfehidk
MPFP
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip
Tcpip6

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
Then please rescan with mbam and let it remove them.

Yes it looks like that for some reason not all drivers are unable to start.

Please go to start - run - services.msc and tell me if they are now running.
 
current state

I did a full scan of my c drive with mbam this morning. It picked up the same two items. I pressed delete, but mbam appears to freeze...so I am not sure if they got deleted. I will have to scan with mbam again to find out!

I ran NTREGOPT a few times to clean up the register. It has an error with the first hive, but gets through the rest okay.

I ran services.msc. I dont see any of those drivers listed above, with the exception of IPSec and TCP/IP.

When I logged on tonight, I got several logon error messages...but the launch problem is gone (I dont know for how long though). I then made sure that spybot and ad-aware is up to date.
 
That might indicate problems with windows installation (error in registry, launching issues and logon errors).

If that launching problem persists, I would suggest repair installation of windows.
 
repair installation

I didnt receive any windows disks when I bought this Dell computer. It is running Windows XP Pro.

A while ago, a friend gave me an installation disk for this OS. A few weeks ago (before I came to these forums), I tried to do a repair installation (you tell it to upgrade, even though its the same OS). When the screen comes up and I click "Install Windows", nothing happens. I tried it in normal and safe modes.
 
If it is Dell, there should be a recovery partition included in hard drive which you can use if needed.
 
recovery partition

I vaguely remember reformatting and reinstalling windows of this hard drive. So I don't think there is a recovery partition now. I don't see it in "My Computer".

Would it show up in one of the diagnostic programs that we ran?
 
Usually it would show as D: drive.

If there is none, then you should ask for disks from Dell.
 
Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.
 
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