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Thread: malware infection

  1. #51
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    That might indicate problems with windows installation (error in registry, launching issues and logon errors).

    If that launching problem persists, I would suggest repair installation of windows.
    Microsoft MVP Consumer Security 2008-2011

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  2. #52
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    Default repair installation

    I didnt receive any windows disks when I bought this Dell computer. It is running Windows XP Pro.

    A while ago, a friend gave me an installation disk for this OS. A few weeks ago (before I came to these forums), I tried to do a repair installation (you tell it to upgrade, even though its the same OS). When the screen comes up and I click "Install Windows", nothing happens. I tried it in normal and safe modes.

  3. #53
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    Default Mbam

    I scanned in safe mode and removed the 2 items. I then scanned again, and it came up clean.

  4. #54
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    If it is Dell, there should be a recovery partition included in hard drive which you can use if needed.
    Microsoft MVP Consumer Security 2008-2011

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  5. #55
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    Default recovery partition

    I vaguely remember reformatting and reinstalling windows of this hard drive. So I don't think there is a recovery partition now. I don't see it in "My Computer".

    Would it show up in one of the diagnostic programs that we ran?

  6. #56
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    Usually it would show as D: drive.

    If there is none, then you should ask for disks from Dell.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  7. #57
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    Due to the lack of feedback this Topic is closed.

    If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.

    Everyone else please begin a New Topic.
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  8. #58
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    Thank you Shaba.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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