My computer has been infected with KillAV-KQ. When I run SpyBot, it finds 6 entries but says it is unable to delete them because they are in use and to restart the computer and run SpyBot again, which I have done several times. When I rerun SpyBot, it doesn't find the files.
I followed the Manual Removal Instructions in this forum but the six registry keys that it says to delete are not in my registry.
As soon as I open Explorer again, I am almost immediately infected again. There were originally no obvious signs that my computer was infected until I went to shut down and it said I had a browser open, but there were no visible browsers open. Since then, I've noticed under processes in task manager that there will be 1 more iexplore process than windows that I have open.
I am not a "technical" person so any help with simple instructions would be greatly appreciated. Thank you.