Malware/virus in computer - desperately seeking assistance

[awallisk]

Dear Sir/Mdm

Running on window xp and it seem that alot of malware and virus. Try cleaning using Mcafee but still experiencing issues with the computer. I have read before you post thread. Below is the HJT logs as per the thread instruction. Appreciate any help as system is running slow and everytime open IE keep coming up chris4 something and it will just hang the system.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:37:47 PM, on 4/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intech\TouchBack\TouchBack Components\tbsrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\DOCUME~1\Brian\LOCALS~1\Temp\RtkBtMnt.exe
C:\Documents and Settings\Brian\Local Settings\Temp\Imation\USB_ImationFlashDetect.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Documents and Settings\Brian\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.com/login.srf?wa=w...4855&mkt=en-US
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: vPOST Tools - {7EF6088E-4444-46D9-A2AA-7F53B8F0B44E} - C:\PROGRA~1\VPOST-~1\VPOST-~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" /NoDialog
O4 - Startup: Imation_Flash_Detect.lnk = C:\Documents and Settings\Brian\Local Settings\Temp\Imation\USB_ImationFlashDetect.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1187962082656
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1236086310093
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/ca...ail/DASAct.cab
O16 - DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} (WebSlingPlayer) - http://betaimg.sling.com/sli/sling_p...r.cab?1.1.0.36
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MusicManagerPlugin.MediaBar) - http://img.euro1.music.nokia.com/ins...agerPlugin.CAB
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TouchBack Device Monitor - Unknown owner - C:\Program Files\Intech\TouchBack\TouchBack Components\tbsrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10599 bytes

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:37:47 PM, on 4/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intech\TouchBack\TouchBack Components\tbsrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\DOCUME~1\Brian\LOCALS~1\Temp\RtkBtMnt.exe
C:\Documents and Settings\Brian\Local Settings\Temp\Imation\USB_ImationFlashDetect.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Documents and Settings\Brian\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.com/login.srf?wa=w...4855&mkt=en-US
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: vPOST Tools - {7EF6088E-4444-46D9-A2AA-7F53B8F0B44E} - C:\PROGRA~1\VPOST-~1\VPOST-~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" /NoDialog
O4 - Startup: Imation_Flash_Detect.lnk = C:\Documents and Settings\Brian\Local Settings\Temp\Imation\USB_ImationFlashDetect.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1187962082656
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1236086310093
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/ca...ail/DASAct.cab
O16 - DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} (WebSlingPlayer) - http://betaimg.sling.com/sli/sling_p...r.cab?1.1.0.36
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MusicManagerPlugin.MediaBar) - http://img.euro1.music.nokia.com/ins...agerPlugin.CAB
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TouchBack Device Monitor - Unknown owner - C:\Program Files\Intech\TouchBack\TouchBack Components\tbsrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10599 bytes

[Blade81]

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

[awallisk]

Hi Blade

Thanks for helping out, i will try and download and do it and post it back. Should i do this login in to the administrator account? Since there two other account with administrator rights.

[Blade81]

Hi awallisk

Please use the same account that is having these problems.

[awallisk]

Okay will do...

[awallisk]

DDS (Ver_09-03-16.01) - NTFSx86
Run by Brian at 14:20:49.11 on Sat 04/25/2009
Internet Explorer: 8.0.6001.18702

============== Pseudo HJT Report ===============

uStart Page = hxxp://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1240033877&rver=5.5.4177.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-US
uWindow Title = Internet Explorer
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: vPOST Tools: {7ef6088e-4444-46d9-a2aa-7f53b8f0b44e} - c:\progra~1\vpost-~1\VPOST-~1.DLL
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\simple~1\photos~1\data\xtras\mssysmgr.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [Nokia.PCSync] "c:\program files\nokia\nokia pc suite 7\PCSync2.exe" /NoDialog
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Name of App] c:\program files\samsung\fw liveupdate\FWManager.exe r
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [Network Associates Error Reporting Service] "c:\program files\common files\network associates\talkback\TBMon.exe"
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187962082656
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236086310093
DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} - hxxp://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} - hxxp://betaimg.sling.com/sli/sling_player_ax/WebSlingPlayer.cab?1.1.0.36
DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} - hxxp://img.euro1.music.nokia.com/installation/MusicManagerPlugin.CAB
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-04-18 00:11 959 a---hr-- c:\windows\EPMBatch.ept
2009-04-18 00:09 <DIR> --d----- c:\program files\EASEUS
2009-04-17 20:41 <DIR> -cd----- C:\ComboFix
2009-04-17 20:36 389,120 a------- c:\windows\system32\CF18782.exe
2009-04-17 20:34 389,120 a------- c:\windows\system32\CF18404.exe
2009-04-17 19:33 1,495,552 a------- c:\windows\system32\epoPGPsdk.dll
2009-04-17 19:33 280 a------- c:\windows\system32\epoPGPsdk.dll.sig
2009-04-17 19:33 <DIR> --d----- c:\program files\common files\Cisco Systems
2009-04-17 19:33 117,024 a------- c:\windows\system32\drivers\naiavf5x.sys
2009-04-17 19:33 59,904 a------- c:\windows\system32\drivers\mvstdi5x.sys
2009-04-17 19:33 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\Network Associates
2009-04-17 19:32 <DIR> --d----- c:\program files\Network Associates
2009-04-17 19:32 <DIR> --d----- c:\program files\common files\Network Associates
2009-04-16 19:13 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-16 19:13 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-16 19:13 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-16 19:13 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-16 19:13 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-16 19:13 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-16 19:13 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-16 19:13 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-16 19:13 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-16 19:12 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-16 19:12 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-04-11 09:15 <DIR> --dsh--- c:\documents and settings\brian\IECompatCache
2009-04-11 01:02 <DIR> --dsh--- c:\documents and settings\brian\IETldCache
2009-04-11 00:58 <DIR> -cd-h--- c:\windows\ie8
2009-04-11 00:56 105,984 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-04-08 15:01 4,224 a------- c:\windows\system32\drivers\U3SDR200.SYS
2009-03-30 15:50 <DIR> --d--r-- c:\program files\Skype
2009-03-29 14:01 0 -------- c:\windows\system32\Penx.dat
2009-03-27 13:36 54,156 a---h--- c:\windows\QTFont.qfn
2009-03-27 13:36 1,409 a------- c:\windows\QTFont.for

==================== Find3M ====================

2009-03-15 14:35 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-03-15 14:35 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-06 22:22 284,160 a------- c:\windows\system32\pdh.dll
2009-02-09 20:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 20:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 20:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 20:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 19:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 19:11 110,592 -------- c:\windows\system32\services.exe
2009-02-06 19:08 2,189,056 -------- c:\windows\system32\ntoskrnl.exe
2009-02-06 18:39 35,328 -------- c:\windows\system32\sc.exe
2009-02-04 03:59 56,832 a------- c:\windows\system32\secur32.dll
2009-01-27 09:35 129,784 -------- c:\windows\system32\PxAFS.DLL
2009-01-27 09:35 120,056 -------- c:\windows\system32\pxcpyi64.exe
2009-01-27 09:35 118,520 -------- c:\windows\system32\pxinsi64.exe
2009-01-27 09:34 90,112 a------- c:\windows\system32\dpl100.dll
2009-01-27 09:34 823,296 a------- c:\windows\system32\divx_xx0c.dll
2009-01-27 09:34 823,296 a------- c:\windows\system32\divx_xx07.dll
2009-01-27 09:34 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-01-27 09:34 802,816 a------- c:\windows\system32\divx_xx11.dll
2009-01-27 09:34 684,032 a------- c:\windows\system32\DivX.dll
2008-03-18 08:11 32 ac------ c:\docume~1\alluse~1\applic~1\ezsid.dat
2008-10-08 19:14 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100820081009\index.dat

============= FINISH: 14:27:13.16 ===============

[awallisk]

Hi Blade below is the attach text file generated by DDS.scr. I'm also attaching a zip file to the post.

-----------------------------------------------------------------------

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 3/16/2007 1:05:10 AM
System Uptime: 4/25/2009 2:11:14 PM (0 hours ago)

Motherboard: Acer, Inc. | | Prespa1
Processor: Intel(R) Celeron(R) M CPU 430 @ 1.73GHz | U2E1 | 1733/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 104 GiB total, 89.535 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Xircom CardBus Ethernet II 10/100
Device ID: PCI\VEN_115D&DEV_0003&SUBSYS_0181115D&REV_03\5&57EB3CD&0&0048F0
Manufacturer: Xircom
Name: Xircom CardBus Ethernet II 10/100
PNP Device ID: PCI\VEN_115D&DEV_0003&SUBSYS_0181115D&REV_03\5&57EB3CD&0&0048F0
Service: CBEN5

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_01101025&REV_02\3&B1BFB68&0&FB
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_01101025&REV_02\3&B1BFB68&0&FB
Service:

Class GUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
Description: Nokia Windows Portable Device Driver
Device ID: ROOT\WPD\0000
Manufacturer: Nokia
Name: Nokia 5310 XpressMusic
PNP Device ID: ROOT\WPD\0000
Service: WUDFRd

Class GUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
Description: Nokia 6500c
Device ID: ROOT\WPD\0001
Manufacturer: Nokia
Name: Nokia 6500c
PNP Device ID: ROOT\WPD\0001
Service: WUDFRd

==== System Restore Points ===================

RP1: 4/17/2009 8:42:19 PM - System Checkpoint
RP2: 4/19/2009 7:06:49 PM - System Checkpoint

==== Installed Programs ======================


AAC Decoder
Acer Empowering Technology
Acer eSettings Management
Adobe Acrobat 5.0
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.3
Agere Systems HDA Modem
AIM 6
AIMTunes
Amazon MP3 Downloader 1.0.3
Apple Software Update
Atheros Wireless LAN
AutoUpdate
Avanquest update
AVS DVDMenu Editor 1.2.1.19
AVS Video Converter 5.6
AVS4YOU Software Navigator 1.2
BlackBerry Desktop Software 4.1.1
Critical Update for Windows Media Player 11 (KB959772)
Digimax Master
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
Download Updater (AOL LLC)
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Web-To-Page
ESCX3900 User's Guide
FW LiveUpdate
Google Earth
H.264 Decoder
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
ImageEditor
ImageMixer3
Intel(R) Graphics Media Accelerator Driver
InterActual Player
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
MKV Splitter
Motorola Driver Installation 3.4.0
Motorola Phone Tools
Move Networks Media Player for Internet Explorer
MSN
MSVC80_x86
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
muvee autoProducer 3.1 - CE
Nero 7 Essentials
neroxml
Nokia Connectivity Cable Driver
Nokia Flashing Cable Driver
Nokia PC Suite
Nokia Software Updater
Norton 360
NVIDIA Drivers
PC Connectivity Solution
PhotoShow Express 3
PIF DESIGNER
PMP Transcoding Tool 0.5.1.0 For Windows NT/2000/XP
QuickTime
Realtek AC'97 Audio
REALTEK GbE & FE Ethernet NIC Driver
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler
Roxio Update Manager
Samsung PC Studio
Samsung PC Studio II Image Editor
Samsung PC Studio II Internet Access
Samsung PC Studio II PIMS & File Manager
Samsung PC Studio II Sample
Samsung USB Driver
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Skype™ 4.0
SlingPlayer
Sonic Activation Module
Sonic CinePlayer DVD Pack
Sony Sound Forge 7.0
Texas Instruments PCIxx21/x515/xx12 drivers.
TIPCI
TouchBack 1.0.4
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
USB Driver
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
vPOST Toolbar
WebFldrs XP
WebSlingPlayer ActiveX
WIDCOMM Bluetooth Software
Windows Communication Foundation
Windows Driver Package - Nokia Modem (03/05/2008 3.7)
Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1)
Windows Driver Package - Nokia Modem (05/22/2008 3.8)
Windows Driver Package - Nokia Modem (05/22/2008 7.00.0.1)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Service Pack 3
WinZip
Xilisoft Video Converter
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

4/25/2009 2:15:14 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows CardSpace service to connect.
4/25/2009 2:15:14 PM, error: Service Control Manager [7000] - The Windows CardSpace service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================

[Blade81]

Hi

You didn't tell me that ComboFix had been run. Why is that? Please post contents of ComboFix.txt file back here.

[awallisk]

Hi Blade

Sorry for not informing you but i want to paste the combofix and HJT before i create the thread but i unable to run the combofix. It just hang there for like 1hr and i have restart my brother-in-law notebook. As last time when you help fixing my own notebook. You advise it best to provide HJT and combofix result but i was not able too this time. So i only submit HJT and i thought i uninstall combofix by running combofix /u but it seems not able to be remove. So should i run combofix again?

[Blade81]

Hi

If you can't find ComboFix.txt file then run ComboFix again.