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Thread: Windows cannot access the specified file

  1. #21
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    Here is the link I found:

    http://forums.comodo.com/empty-t35007.0.html

    The advice was given by 'Panic' reply no 1 on 22 February.

  2. #22
    Spybot Advisor Team Zenobia's Avatar
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    Ok,thanks for posting the link.

    Could you try this?
    Disconnect from the Internet.
    Rightclick the avg icon down by the clock,select Open AVG Interface.
    Doubleclick Resident Shield.Remove the checkmark from beside Resident Shield active.Click Save Changes,and click Continue when prompted by UAC.

    Rightclick the Spybot icon,select Run As Admin.

    When done,Open AVG Interface.Doubleclick Resident Shield and put the checkmark back beside Resident Shield active,and Save Changes once again.

    Did you get the same 'Windows cannot access the specified file. You may not have the appropriate permission to access this item.' message?

  3. #23
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    Yes, I get the same message.

  4. #24
    Spybot Advisor Team Zenobia's Avatar
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    Ok,thanks.

    In Comodo firewall,could you go to the advanced section of Defense+ Tasks.On the General Settings tab,could you adjust the slider to Disabled?Then click Apply.

    Rightclick the Spybot desktop icon, and select Run As Admin.
    Did you get the same 'Windows cannot access the specified file. You may not have the appropriate permission to access this item.' message?

    Once done,please go back into Comodo,and reset the slider back to where you originally had it before,and click Apply.

    Also,when you originally installed Spybot can you remember if Comodo defense + was set to Installation Mode?

  5. #25
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    I don't get the message. That works!

    I can't put hand on heart and say definitely that I did put Comodo into installation mode - but I normally do when I install and get the Comodo prompt. I certainly don't put Comodo into installation mode before I start an install. I did re-install Spybot when I first had the problem and as the problem did not disappear that must mean that I would have failed to put Comodo into installation mode on 2 occasions if that might cause the problem.

    Is it worth trying to put Comodo into training mode and trying to run Spybot - as I did with the FS2002? You have been so good at helping me so far that I don't want to try anything without your approval! I realise that you are probably going through a sequence and my doing something might interfere with that.

  6. #26
    Spybot Advisor Team Zenobia's Avatar
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    Good,glad that worked.

    I wanted to know if defense+ was in installation mode when installing Spybot,in case Spybot didn't start when shutting down defense +,so I'd have some idea where to go from there,so no harm.

    No,you shouldn't need to put Comodo into training mode.
    Spybot likely is in your blocked files in defense+,and that is why Spybot can't run.If it's listed under your "My Blocked Files",we should be able to unblock Spybot.
    Could you open Comodo,then go to Defense+ tasks->Common Tasks->My Blocked Files?Under File name,do you see anything listed there similar to
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe?
    Last edited by Zenobia; 2009-05-08 at 02:27.

  7. #27
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    When I go to Defence+ My Blocked Files I see the message: 'There are no items to show'!

    I presume I don't need to go through the process of showing hidden files etc before I check My Blocked Files?

  8. #28
    Spybot Advisor Team Zenobia's Avatar
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    Quote Originally Posted by Chipmunk View Post
    I presume I don't need to go through the process of showing hidden files etc before I check My Blocked Files?
    I wouldn't think you'd have to,but you could try it if you like.

    Could you try viewing View Defense+ Events.Is there anything there that seems related to Spybot S&D?

    Also,could you go to Defense+ Tasks->Common Tasks->My Pending Files,and let me know what is there,or if there is anything that seems related to Spybot?

    Also,could you go to Defense+->Advanced->Computer Security Policy.Is there anything that seems related to Spybot in there?

  9. #29
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    Sorry for the delay - my broadband service disappeared and I had to wait for an engineer to fit a new modem! Also, there was a lot of information to copy.

    I tried showing hidden files etc; you are right - it didn't make any difference!

    For the Defence+ Events I was able to use filters and the details are as follows:
    COMODO Internet Security Logs
    Table : Defence+ Logs
    Date Created : 11/05/2009 15:51:31
    Log Scope : All The Times
    Filter : [Application Name] LIKE ''%spybot%''
    Records count : 5
    Date/Time Application Action Target
    14/02/2009 11:24:50 \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SDWinSec.exe Modify Key HKLM\SYSTEM\ControlSet002\Services\Eventlog\Application\SNL HiveManager\EventMessageFile
    17/04/2009 12:01:40 \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe Access Memory \Device\HarddiskVolume1\Program Files\COMODO\Firewall\cfp.exe
    17/04/2009 12:10:54 \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\TeaTimer.exe Access COM Interface Shell.Explorer.1
    21/04/2009 17:07:00 \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe Access Memory \Device\HarddiskVolume1\Program Files\COMODO\Firewall\cfp.exe
    23/04/2009 10:42:09 \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe Access Memory \Device\HarddiskVolume1\Program Files\COMODO\Firewall\cfp.exe
    End of The Report

    COMODO Internet Security Logs
    Table : Defence+ Logs
    Date Created : 11/05/2009 15:52:48
    Log Scope : All The Times
    Filter : [Target Process Name] LIKE ''%spybot%''
    Records count : 51
    Date/Time Application Action Target
    09/02/2009 18:21:15 \Device\HarddiskVolume1\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe Send Message \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    13/02/2009 13:07:01 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    24/03/2009 11:45:40 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    16/04/2009 14:18:00 \Device\HarddiskVolume1\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe Access Memory \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    17/04/2009 11:40:57 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 11:41:09 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 11:42:11 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 11:42:46 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 11:45:36 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 12:09:53 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 12:17:54 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 12:18:14 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 18:08:24 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 18:09:36 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    17/04/2009 18:10:26 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    18/04/2009 15:32:10 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    21/04/2009 17:02:24 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    21/04/2009 17:02:40 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    21/04/2009 17:10:20 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    21/04/2009 17:39:29 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 10:49:47 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 10:53:54 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 11:03:41 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 17:42:47 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 17:43:10 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 17:44:58 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 18:06:18 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    22/04/2009 18:08:06 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 10:41:08 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 10:45:59 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 10:57:14 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 11:05:27 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 11:05:37 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 11:44:33 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    23/04/2009 13:30:02 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    24/04/2009 11:15:43 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    25/04/2009 17:09:09 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    26/04/2009 14:44:51 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    26/04/2009 14:45:32 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    26/04/2009 15:04:11 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    28/04/2009 11:39:10 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    28/04/2009 11:39:37 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    29/04/2009 17:50:50 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    01/05/2009 11:12:46 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    01/05/2009 17:47:22 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    01/05/2009 17:48:05 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    01/05/2009 18:12:37 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    01/05/2009 18:17:46 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    03/05/2009 17:44:17 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    06/05/2009 15:50:53 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    11/05/2009 15:28:10 \Device\HarddiskVolume1\Windows\explorer.exe Create Process \Device\HarddiskVolume1\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    End of The Report

    The Defence+ My Pending Files produces: 'There are no items to show'.

    The Computer Security Policy information is shown below. I wasn't able to use filters this time so I hope I have copied everything!

    Computer Security Policy
    Application name Treat as
    C:\Users|Brian|AppData\Local\Temp\is-PEE7S.tmp\teatimer 166.tmp Custom policy
    C:\program Files|Spybot – Search & Destroy\Updates\teatimer 166.exe Custom policy
    C:\Users|Brian|AppData\Local\Temp\is-J7Q5I.tmp\spybotsd 162.tmp Installer or Updater
    C:\Users\Brian\Desltop\Downloads\spybot 162.exe Custom policy
    All Applications
    C:\Program Files\Spybot – Search & Destroy\TeaTimer.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\SpybotSD.exe Custom policy
    C:\Windows\System32|sddt.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\SDUpdate.exe Installer or Updater
    C:\Program Files\Spybot – Search & Destroy\Update.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\SDwinSec.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\unins001.exe Custom policy

  10. #30
    Spybot Advisor Team Zenobia's Avatar
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    Sorry to hear you had to get a new modem.
    And thank you for showing me your logfiles.

    Quote Originally Posted by Chipmunk
    Computer Security Policy
    Application name Treat as
    C:\Users|Brian|AppData\Local\Temp\is-PEE7S.tmp\teatimer 166.tmp Custom policy
    C:\program Files|Spybot – Search & Destroy\Updates\teatimer 166.exe Custom policy
    C:\Users|Brian|AppData\Local\Temp\is-J7Q5I.tmp\spybotsd 162.tmp Installer or Updater
    C:\Users\Brian\Desltop\Downloads\spybot 162.exe Custom policy
    All Applications
    C:\Program Files\Spybot – Search & Destroy\TeaTimer.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\SpybotSD.exe Custom policy
    C:\Windows\System32|sddt.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\SDUpdate.exe Installer or Updater
    C:\Program Files\Spybot – Search & Destroy\Update.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\SDwinSec.exe Custom policy
    C:\Program Files\Spybot – Search & Destroy\unins001.exe Custom policy
    I see a lot of those are Custom policies.Could you let me know what policies you created for Spybot?

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