Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: webwatcher removal using spybot s&d

  1. #1
    Junior Member
    Join Date
    Apr 2009
    Posts
    28

    Default webwatcher removal using spybot s&d

    Hello,

    Recently one of my roommates installed webwatcher on my laptop while I was away and got hold of my chatlogs and visited webpages (including my hi5 account :(:( )

    I downloaded the spybot program and used it to detect and fix webwatcher, but am still suspicious and have some questions which I would love to have answered :

    1) how can i ensure that the software no more monitors my laptop? I don't want my private data falling into someone else's hand and its very important to me.

    2) Is there a method of ensuring that the program doesnt re-install again on my laptop? I don't like the idea of having 2 run a scan every day.

    3) Spybot crashes a lot during scans, any tips on fixing that?

    Thanks a lot ... your help is pretty appreciated :D

  2. #2
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
    Location
    Bavaria
    Posts
    1,169

    Default

    Hi muzzabra,

    you can always do this.
    Best regards - Beste Grüße,

    Matt

  3. #3
    Junior Member
    Join Date
    Apr 2009
    Posts
    28

    Default

    but ive already detected and removed the malware, and I accidentally deleted the log files :( ... plz dnt tell me everything is screwed :(:(:(:(

  4. #4
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
    Location
    Bavaria
    Posts
    1,169

    Default

    Hi muzzabra,

    Calm down please. If you aren't sure whether your computer is free from Malware, although you have run some tools, you should open your own thread in the Malware Removal Forum.

    Sometimes, Malware blocks Spybot or let it crash. So there is the possibility that there are some leavings...

    Which Malware did Spybot and other tools find?
    Best regards - Beste Grüße,

    Matt

  5. #5
    Junior Member
    Join Date
    Apr 2009
    Posts
    28

    Default

    hey matt

    Spybot detected webwatcher running in my system and I used it to fix the problem. However I can't be comfortable using the computer until I totally ensure everything is safe. After calming down and reading the link u posted, I assume it will still be useful doing what you said there right? and only THEN posting something in the malware removal forum. Please guide me on the right track. Thanks a lot :D

  6. #6
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,956

    Default

    Hello muzzabra,
    Quote Originally Posted by muzzabra View Post
    Hello,
    Recently one of my roommates installed webwatcher on my laptop while I was away
    Have you put passwords on your laptop account/s so that people cannot gain physical access to them?
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
    Location
    Bavaria
    Posts
    1,169

    Default

    Hi muzzabra,

    Quote Originally Posted by muzzabra View Post
    Please guide me on the right track.
    Well, I would like you to read carefully the thread "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) from tashi, especially prepare an HijackThis logfile.

    After that, you can open your own thread in the Malware Removal Forum where an expert will help you as soon as possible. Therefore, click New thread in the upper left corner and add the HijackThis logfile. Moreover, you can add any information which is important in your eyes.

    It doesn't sound like a Malware infection in my eyes, but if you want to make sure... do this... an alternative would be: You can your computer on your own with some Anti-Malware tools...


    Quote Originally Posted by muzzabra View Post
    Thanks a lot
    You're welcome.
    If you have any questions, please feel free to answer.
    Best regards - Beste Grüße,

    Matt

  8. #8
    Junior Member
    Join Date
    Apr 2009
    Posts
    28

    Default

    hey tashi,

    Quote Originally Posted by tashi View Post
    Have you put passwords on your laptop account/s so that people cannot gain physical access to them?

    It's a lot more complicated than it seems. I can't put a password on the laptop and there are some days where I have to leave the laptop in the room, meaning the roommate can access my laptop anytime he wants. That's why I also want to make sure that even after the threat has been removed there is no way he can install anything on my laptop again.

  9. #9
    Junior Member
    Join Date
    Apr 2009
    Posts
    28

    Default

    Quote Originally Posted by Matt View Post
    Hi muzzabra,
    It doesn't sound like a Malware infection in my eyes, but if you want to make sure... do this... an alternative would be: You can your computer on your own with some Anti-Malware tools...
    Well the thing is matt, he showed me some of my chatlogs, which is what really pisses me off, and also makes me confident that am infected with webwatch. Btw for the installation of webwatch, does the person need physical access to the computer, or network access is more than enough?

    Thanks a lot again. I know I ask too many questions but please bear with me

  10. #10
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
    Location
    Bavaria
    Posts
    1,169

    Default

    Quote Originally Posted by muzzabra View Post
    I can't put a password on the laptop
    WHAT ?? Why not? Can you please explain this? Which operating system do you use? I thought, that there's always the possibility to use passwords by following the path
    Start > control center > user account. Moreover, you can create an restricted account there.

    Quote Originally Posted by muzzabra View Post
    Well the thing is matt, he showed me some of my chatlogs, which is what really pisses me off, and also makes me confident that am infected with webwatch. Btw for the installation of webwatch, does the person need physical access to the computer, or network access is more than enough?
    The person doesn't need internet/network access... if he had this program on an USB-stick for example... so he can switch on your computer and install it... from an USB-Stick or he uses internet or whatever.

    Have you already decided, which why you want to go (according to make sure that you don't have any leavings of Malware onto your computer) ??

    Make sure that this guy can't use your laptop anymore.

    Keep us updated.
    Best regards - Beste Grüße,

    Matt

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •