Kids computer infected with something

[jmcamc]

Thanks in advance for your help. This morning when I booted up the kids computer I can get to the screen where it asks for the password. Once I put this in I can't get to anything else as it directly logs me off and takes me back to the startup screen in windows asking for a password. I would try and run S&D but can't get into the program to do this. Any help would be greatly appreciated.

[Matt]

Hi jmcamc,

can you boot in safe mode or in last good configuration?

[jmcamc]

I have tried to boot in safe mode and the same thing happens. Get to the welcome window and when asked to put in password I do this and then it acts like it is trying to start up but then says logging off saving settings. Vicious cycle.

[tashi]

jmcamc's malware topic, http://forums.spybot.info/showthread.php?t=48143

As you have started a topic in that forum, do you believe this problem is related to the infection?

Best regards.

[jmcamc]

it might be. I didn't realize that I was posting in 2 different forums. Sorry about that.

[tashi]

No problem jmcamc, I asked Shaba to assist:
http://forums.spybot.info/showthread.php?t=48143

Please continue in that thread, cheers.