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Thread: My Way--laptop and desktop infected (Resolved)

  1. #11
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    Quote Originally Posted by Veggedout View Post
    I hope you find something
    Sorry, the only things showing there are Cookies. :(

    There is no malware that would be causing your problem.
    Unfortunately you are now outside my area of knowledge, so I'm going to have to recommend that you visit one of the tech forums for assistance.
    I would start by running the PCPitstop tests, that will help the tech's diagnose what is wrong ( I still suspect the HDD)


    PCPitstop:

    • Please Run the PCPitstop Full Tests: Here.
    • Register and create a password.
    • Accept the ActiveX component to allow your machine to run the Full Tests.
    • Registering and accepting the ActiveX are both SAFE and FREE.
    • Full Tests is the first item in the left hand column of that page.

    The Full Tests take less than 5 minutes for most machines.
    • Once you have your Results, please copy the TechExpress Link and save it
    • TechExpress is the last item on the list in the yellow box in upper right area of any Results page.

    Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns. If you know that you are susceptible to photo driven seizure, look away from your screen during the Video Adapter testing sequence.

    Start a thread in one of the following forums ( in a Hardware room )

    http://forums.pcpitstop.com/
    http://www.techsupportforum.com/
    http://www.bleepingcomputer.com/forums/
    http://forums.whatthetech.com/forums.html

    All the forums above have good support for software/OS problems/hardware, and I'm sure they will be able to help.

    When you start your thread, explain what the problem is and let them know that you have been checked for malware. Add the TechExpress Link so they can see the results.
    Give them the following link, so they can see that I have given you a clean bill of health (infection wise). They all know me, so there shouldn't be any problems
    Code:
    http://forums.spybot.info/showthread.php?p=312128#post312128


    ----------------------------------------------------------- -----------------------------------------------------------


    Congratulations your logs look clean

    Let's see if I can help you keep it that way

    First lets tidy up

    Please delete RSIT.exe and C:\RSIT (entire folder)
    You can also delete any logs we have produced, and empty your Recycle bin.


    Uninstall Combofix
    • This will clear your System Volume Information restore points and remove all the infected files that were quarantined
    • Click START, type RUN into the search box, then click Enter
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.


    ----------------------------------------------------------- -----------------------------------------------------------

    The following is some info to help you stay safe and clean.


    You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
    ( Vista users must ensure that any programs are Vista compatible BEFORE installing )

    Online Scanners
    I would recommend a scan at one or more of the following sites at least once a month.

    http://www.pandasecurity.com/activescan
    http://www.kaspersky.com/kos/eng/par...avwebscan.html

    !!! Make sure that all your programs are updated !!!
    Secunia Software Inspector does all the work for you, .... see HERE for details

    AntiSpyware
    • AntiSpyware is not the same thing as Antivirus.
      Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
      You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
      Most of the programs in this list have a free (for Home Users ) and paid versions,
      it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
    • Spybot - Search & Destroy <<< A must have program
      • It includes host protection and registry protection
      • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
    • MalwareBytes Anti-malware <<< A New and effective program
    • a-squared Free <<< A good "realtime" or "on demand" scanner
    • superantispyware <<< A good "realtime" or "on demand" scanner


    Prevention
    • These programs don't detect malware, they help stop it getting on your machine in the first place.
      Each does a different job, so you can have more than one
    • Winpatrol
      • An excellent startup manager and then some !!
      • Notifies you if programs are added to startup
      • Allows delayed startup
      • A must have addition
    • SpywareBlaster 4.0
      • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    • SpywareGuard 2.2
      • SpywareGuard provides real-time protection against spyware.
      • Not required if you have other "realtime" antispyware or Winpatrol
    • ZonedOut
      • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
    • MVPS HOSTS
      • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
      • For information on how to download and install, please read this tutorial by WinHelp2002.
      • Not required if you are using other host file protections


    Internet Browsers
    • Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
      Using a different web browser can help stop malware getting on your machine.
      • Make your Internet Explorer more secure - This can be done by following these simple instructions:
        1. From within Internet Explorer click on the Tools menu and then click on Options.
        2. Click once on the Security tab
        3. Click once on the Internet icon so it becomes highlighted.
        4. Click once on the Custom Level button.
          • Change the Download signed ActiveX controls to Prompt
          • Change the Download unsigned ActiveX controls to Disable
          • Change the Initialise and script ActiveX controls not marked as safe to Disable
          • Change the Installation of desktop items to Prompt
          • Change the Launching programs and files in an IFRAME to Prompt
          • Change the Navigate sub-frames across different domains to Prompt
          • When all these settings have been made, click on the OK button.
          • If it prompts you as to whether or not you want to save the settings, press the Yes button.
        5. Next press the Apply button and then the OK to exit the Internet Properties page.

      If you are still using IE6 then either update, or get one of the following.
      • FireFox
        • With many addons available that make customization easy this is a very popular choice
        • NoScript and AdBlockPlus addons are essential
      • Opera
        • Another popular alternative
      • Netscape
        • Another popular alternative
        • Also has Addons available


    Cleaning Temporary Internet Files and Tracking Cookies
    • Temporary Internet Files are mainly the files that are downloaded when you open a web page.
      Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
      It is a good idea to empty the Temporary Internet Files folder on a regular basis.

      Tracking Cookies are files that websites use to monitor which sites you visit and how often.
      A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
      CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

      Both of these can be cleaned manually, but a quicker option is to use a program
    • ATF Cleaner
      • Free and very simple to use
    • CCleaner
      • Free and very flexible, you can chose which cookies to keep


    Also PLEASE read this article.....So How Did I Get Infected In The First Place

    The last and most important thing I can tell you is UPDATE.
    If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
    Malware changes on a day to day basis. You should update every week at the very least.

    If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


    If you could post back one more time to let me know everything is OK, then I can have this thread archived.

    Happy surfing K'
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  2. #12
    Junior Member Veggedout's Avatar
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    Cool New unwanted file found-McAffee

    McAffee found a potentially unwanted file and was unable to remove it:
    RemAdm-ProcLaunch!171
    Anything to worry about?

  3. #13
    Junior Member Veggedout's Avatar
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    Default Got it

    Thank you. Are you speaking of going to one of the tech forums on spybot? All programs seem to be working now, just a little slower. I suppose I will go ahead and have the new video card and memory added and hope it's ok.
    Thank you.

  4. #14
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    Quote Originally Posted by Veggedout View Post
    McAffee found a potentially unwanted file and was unable to remove it:
    RemAdm-ProcLaunch!171
    Anything to worry about?
    Nope, uninstall Combofix and it should go

    Quote Originally Posted by Veggedout View Post
    Are you speaking of going to one of the tech forums on spybot?
    No,
    I gave a list of the Tech forums that I think will be best suited.



    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Last edited by katana; 2009-05-18 at 13:49.
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

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