when i run a scan with superantispy or malwarebytes and removel tool .. i get to this one file and it locks up the whole computer .. c:\system volume information_restore{39c371a2-5c6a-433b-8ac6-dbd815f09639\rp10\a0024412.dll is there a file i need to look up for this .. or something i need to turn on .. thank you for you'r help on this .. ssuperdave ..