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Thread: trying to get rid of what's left of KoobFace

  1. #21
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    Default And finally...the last logs (hopefully)

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0 REPORT
    Monday, May 11, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Program database last update: Tuesday, May 12, 2009 00:14:00
    Records in database: 2163952
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    R:\

    Scan statistics:
    Files scanned: 60570
    Threat name: 0
    Infected objects: 0
    Suspicious objects: 0
    Duration of the scan: 01:23:33

    No malware has been detected. The scan area is clean.

    The selected area was scanned.

    ----------------------------------------------------------------------------


    DDS (Ver_09-03-16.01) - NTFSx86

    Run by asmuthw at 18:47:14.82 on Mon 05/11/2009
    Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.262 [GMT -4:00]

    AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Outdated)

    ============== Running Processes ===============

    C:\WINDOWS\system32\nslsvice.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\system32\agrsmsvc.exe
    C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
    C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
    svchost.exe
    C:\WINDOWS\system32\ifxspmgt.exe
    C:\WINDOWS\system32\ifxtcs.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
    C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
    C:\Program Files\lotus\notes\ntmulti.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\IfxPsdSv.exe
    C:\Program Files\Symantec\ClientVPN\logservice.exe
    C:\Program Files\Symantec\ClientVPN\emroute.exe
    C:\WINDOWS\system32\spmonnt.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
    C:\Program Files\McAfee\Common Framework\UdaterUI.exe
    C:\Program Files\McAfee\Common Framework\McTray.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\SAMSUNG\Easy Button Manager\EasyBtnMgr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
    C:\Program Files\Infineon\Security Platform Software\PSDrt.exe
    C:\Program Files\Infineon\Security Platform Software\SpTna.exe
    C:\Program Files\Samsung\Easy Display Manager\dmhkcore.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Registry Mechanic\RegMech.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\Symantec\ClientVPN\nsetup.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\system32\ssstars.scr
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Java\jre6\bin\java.exe
    C:\Documents and Settings\asmuthw\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = about:blank
    uInternet Connection Wizard,ShellNext = hxxp://www.stb.dot.gov/
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\Scriptcl.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
    uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
    mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IFXSPMGT] c:\windows\system32\ifxspmgt.exe /NotifyLogon
    mRun: [DMHotKey] c:\program files\samsung\easy display manager\DMLoader.exe
    mRun: [EasyButtonManager] c:\program files\samsung\easy button manager\EasyBtnMgr.exe
    mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
    mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [nwiz] nwiz.exe /install
    mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
    mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\symant~1.lnk - c:\program files\symantec\clientvpn\nsetup.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
    IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
    Trusted Zone: turbotax.com
    DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195060231517
    DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\asmuthw\applic~1\mozilla\firefox\profiles\1alkgjud.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.newyorktimes.com/
    FF - plugin: c:\documents and settings\asmuthw\application data\mozilla\firefox\profiles\1alkgjud.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
    FF - plugin: c:\documents and settings\asmuthw\application data\mozilla\firefox\profiles\1alkgjud.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071302000002.dll
    FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
    FF - plugin: c:\program files\veetle\player\npvlc.dll
    FF - plugin: c:\program files\veetle\plugins\npVeetle.dll

    ============= SERVICES / DRIVERS ===============

    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-26 64160]
    R1 pctfw2;pctfw2;c:\windows\system32\drivers\pctfw2.sys [2009-2-11 160792]
    R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2007-1-23 39080]
    R2 DOSMEMIO;MEMIO;c:\windows\system32\MEMIO.SYS [2007-11-14 4300]
    R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
    R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2007-11-14 104000]
    R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2007-2-22 144960]
    R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2007-2-22 54872]
    R2 Symantec Client VPN;Symantec Client VPN;vpnservices.exe --> vpnservices.exe [?]
    R3 axtvpn;Symantec Client VPN Driver;c:\windows\system32\drivers\axtvpn.sys [2008-5-15 764592]
    R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-11-14 36608]
    R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2007-11-14 72264]
    R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2007-11-14 34152]
    R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2007-11-14 170408]
    S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2009-2-11 40840]
    S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2009-2-11 66952]
    S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2009-2-11 81288]
    S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 953168]
    S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-2-11 356920]
    S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-2-11 1079176]

    =============== Created Last 30 ================

    2009-05-07 17:34 161,792 a------- c:\windows\SWREG.exe
    2009-05-07 17:34 98,816 a------- c:\windows\sed.exe
    2009-05-04 17:59 100 a--s---- c:\windows\system32\1152763595.dat
    2009-04-14 18:13 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
    2009-04-14 18:13 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
    2009-04-14 18:13 110,592 -c------ c:\windows\system32\dllcache\services.exe
    2009-04-14 18:13 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
    2009-04-14 18:13 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
    2009-04-14 18:13 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
    2009-04-14 18:13 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
    2009-04-14 18:13 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
    2009-04-14 18:13 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
    2009-04-14 18:12 2,560 -------- c:\windows\system32\xpsp4res.dll
    2009-04-14 18:12 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
    2009-04-14 18:12 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe

    ==================== Find3M ====================

    2009-04-30 22:41 15,688 a------- c:\windows\system32\lsdelete.exe
    2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
    2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
    2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
    2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
    2009-02-20 14:09 78,336 a------- c:\windows\system32\ieencode.dll

    ============= FINISH: 18:48:03.14 ===============

  2. #22
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Hi

    Is that McAfee license valid? Logs still say it's definitions are out of date.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #23
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    Default Should be...

    I'll check, but it should be fine.

  4. #24
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Ok. Let me know the status. Shall give final instructions when it's made sure protection is up-to-date.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #25
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    Default Regarding McAfee

    I think this is the answer...I've had the machine off-line during this little escapade, so it hasn't automatically updated the files - it should have updated last night.

  6. #26
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Ok. I assume it's working properly then


    Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis



    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK



    dds.scr file and related logs can be deleted too.



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • hosts file:
      • Every version of windows has a hosts file as part of them.
      • In a very basic sense, they are used to locate webpages.
      • We can customize a hosts file so that it blocks certain webpages.
      • However, it can slow down certain computers.
      • This is why using a hosts file is optional!!

      Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
      If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button (at the lower left hand corner of your screen)
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then double-click it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok

    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
      If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!).



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #27
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    Default Everything A-OK

    All done and dusted - Thanks again for your help (and I see from the other posts I'm not the only one).

    Best Regards.

  8. #28
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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