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Thread: Win32.TDSS.rtk is lingering somewhere

  1. #31
    Junior Member
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    May 2009
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    Post Fire the Firewall

    Hi

    Firewall-wise, I only have Windows Firewall (as far as I'm aware) and Ad-Aware is in the allowed list. I noticed that when I try to update Ad-Aware, the app. that's actually trying to connect to the net (the Update Manager) is not the main Ad-Aware.exe program but in fact Ad-AwareAdmin.exe. So I added that to the allowed list, too, but still same problem.

    I've attached a screenshot of the error. It pops up immediately after the Update Manager window appears (in fact, it probably happens simultaneously!).

    Thanks

  2. #32
    Emeritus Blade81's Avatar
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    Oct 2006
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    Default

    Hi

    I recommend you contact Lavasoft Support on the matter since Ad-Aware is their product. That's the only advice I can give for now.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #33
    Junior Member
    Join Date
    May 2009
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    22

    Smile Lavasoft

    Okay. I'll try googling a bit before that.

    Thanks a lot for all your help, blade81.


    PS: Check your PM

  4. #34
    Emeritus Blade81's Avatar
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    Default

    You're welcome. Hopefully you'll find solution I'll close this topic now.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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