Hi, I'm trying to figure out how to fix a desktop computer I have. It is an HP Pavilion a1310n with Microsoft Windows XP Media Center Edition 2005. I know that the HJT is to be posted before receiving assistance, but due to the problem with the PC I am unable to download and install that. The problem is the computer had a tricky virus (unfortunately I can't remember what it was called) and I used Malwarebytes' Anti Malware to remove it. The virus was one of the fake virus removers that pop up telling you you have so many viruses and you need to download this other remover to get rid of them. I know that doesn't narrow it down much, forgive me. I think the problem is that Malwarebytes' Anti Malware removed the userinit.exe file, which is causing the problem. What happens is when it boots up, it goes to the Windows login screen, where the profile HP_Administrator is available. When clicking on it, it says loading personal settings. Then there is a very brief flash of the desktop background, then automatically logs off saying saving personal settings, and reverts back to the login screen. The same thing happens under Safe Mode. I had copied the file from the restore partition that HP computers come with from d:\i386, but it could not be expanded in the c:\windows\system32 folder. Any assistance would be greatly appreciated.
Thanks so much,
Amanda